Saturday, April 6, 2013

Medical transcription outsourcing and Healthcare: A symbiotic relationship

The process of healthcare is complex and ever changing. The process of healthcare is complex because it depends on a lot of quality inputs to be successful. The process of healthcare is ever changing because it is a service that is constantly being updated due to the discovery of new ailments, inventions of new cure, treatments, therapies etc.

To be successful in providing quality healthcare profitably it is important for healthcare facilities to not only constantly update themselves regarding the latest developments, but also to try and avail the best inputs with the minimum costs. The process of healthcare is dependent on a lot of inputs, information from patient records being one of them. Medical transcription is the process of creating patient records converting the audio dictation of healthcare professionals into text format.

However medical transcription is not one of the core activities of healthcare facilities, outsourcing medical transcription has proven to create a symbiotic relationship between healthcare facilities and the service provider.

How does outsourcing medical transcription create a symbiotic relationship between the medical transcription company and healthcare facilities?

A symbiotic business relationship has been described as a close and long term relationship between two business entities leading to a mutually beneficial relationship.

It is important to assess how outsourcing medical transcription achieves a symbiotic relationship between healthcare facilities and the service provider.

  • Providing the right skills: The quality of medical transcription services is totally dependent on the skills of the medical transcriptionists team working on it. And the skills of the medical transcriptionists depend on the right recruitment and training program. 
However recruiting the right talent and training medical transcriptionists to become domain experts is a time consuming process. By outsourcing medical transcription, healthcare facilities benefit from the skill of the service provider in sourcing and training the right talent.

The medical transcription service provider benefits from this by being able to provide quality services to healthcare facilities within the requisite turnaround time.

  • Providing the right technology: Technology plays a huge role in the medical transcription process. However developing technology for medical transcription requires a large investment in terms of both capital as well as time.  
Outsourcing medical transcription benefits healthcare facilities by allowing them to tap into the technology developed by the service provider. The service provider also benefits from this by being able to use the technology not only to ensure ease of use, but also to meet turnaround time requirements and security norms.

  • Providing the right price: Outsourcing medical transcription ensures that the cost of medical transcription is restricted to the cost per line. This is made possible by the economies of scale that the medical transcription service provider is able to achieve by using the right team, the right process, the right technology and the right billing methodology. 
Outsourcing medical transcription is mutually beneficial to healthcare facilities and the medical transcription service provider by using a definable, measurable, verifiable, consistent and fair & honest. Healthcare facilities and the service provider both benefit from the economies of scale achieved by the service provider.

  • Providing HIPAA/HITECH compliant services: Protecting confidential patient information is one of the main concerns of healthcare facilities. Outsourcing medical transcription to the right service provider ensures that this data will be secure during the process of medical transcription by securing people, processes and technology, thus protecting healthcare facilities as well the service provider. 
Outsourcing medical transcription can create a   symbiotic relationship between healthcare facilities and the medical transcription service provider by ensuring mutual profitability, mutual growth & development, lessening concerns of security and use of the right technology for the benefit of both.

While outsourcing medical transcription it is important for healthcare facilities to source the right medical transcription service provider to ensure a long-term mutually beneficial relationship.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

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