Outsourcing online medical transcription is an essential judgment and requires painstaking consideration of the healthcare practice’s particular needs and the optimum “fit” from the online medical transcription service provider. Voice transcription is an important conduit in the cycle concluding to the provision of quality health management. Online medical transcription is the exercise by which patient records are created, and these documents are availed by physicians as well as the support staff.
While contracting out voice transcription it is normal for doctors and the support staff to have certain doubts concerning the outsourcing judgment.
Some often asked questions /concerns are replied below:
Do I have to change my mode of dictation?
This is a real doubt among physicians who are proficient experts for whom time is a precious asset. It is critical for the voice transcription service provider to adapt to versatile and habitual means of dictation to assist physicians to make optimum deployment of their time.
Do I have to get involved in the process of upload of audio records?
Healthcare professionals are proficient in the field of healthcare and may not necessarily choose to get drawn into in the nitty gritties of transferring audio files for transcription. It is important for the voice transcription vendor to have a method in place that facilitates automated upload of audio records at recurrent intervals.
Do I have to get occupied in the actual retrieval of records?
Once the audio records of the patient-health professional session are finished the physician would like that the patient document be made reachable to him/her automatically. The subcontracted healthcare transcription company needs to have a system to assist dispensing of records.
Is there a provision of faxing/printing the documents from the voice transcription contractor’s office?
In particular cases it would be necessary for the transcript to be made accessible to the healthcare professional by fax/printed form. The contracted out healthcare transcription company should have provisions in their routine to enable this.
What is the turnaround time? What is the delivery time for STAT files?
The information in the patient medical reports is essential for the reliability of care. It is important that the patient transcripts are made available on time. In several cases the delivery time would have to be very prompt. The medical transcription vendor should have the human resources and software and tools in place to assist this.
What is the degree of accuracy?
Patient reports are not only essential for further patient care they also becomes the starting point for receivables management ending to payments. Patient documents also offers evidence in case of lawsuit. It is important for the information to be documented precisely. The outsourced online medical transcription vendor requires having the optimum human resources in place with the requisite training to facilitate this.
Does contracting out voice transcription involve that I have to get technologically savvy?
Health professionals are starved for time; they may not choose to utilize very difficult software and technology requiring a lengthy preparation procedure. The voice transcription contractor needs to use software and tools that not only provides all functions, but also simple to operate.
What is the price per line of transcription?
One of the major advantages demanded from the contracting out is minimized price of transcription. It is important for the voice transcription contractor to define costs clearly making use of a costing method that is classifiable, confirmable, assessable, dependable, fair and open.
Is the rate per line of transcription lesser than our present charges?
It is essential to determine whether there are any unseen charges while outsourcing healthcare transcription.
How about integration with EMR?
The EMR system requires a considerable amount of financial commitment. It is critical to determine whether the healthcare transcription company will be capable of adapt with current EMR via HL7 interface protecting present financial commitments.
What is the method for finding dictation recordings, transcribed files etc?
Most healthcare practices would have an enormous number of transcripts in all phase of transcription. It is critical for the healthcare transcription service provider to have an archival system to allow finding of reports at every juncture of transcription.
What if I have any qualms about the voice transcription practice?
The voice transcription company necessitates having available channels of communication to facilitate the healthcare facility human resources to make clear any misgivings pertaining to the voice transcription exercise.
What about HIPAA & HITECH compliance issues?
The protection of private patient particulars is one of the doubts of healthcare professionals and other staff. It is critical for the service provider to be HIPAA compliant at each step.
What is the track record of the online medical transcription contractor in providing alike services?
This can be proven by authenticating on the recommendations offered by the medical transcription service provider for their present clients.
TransDyne, a leader in the healthcare transcription sector ensures custom-made solutions to fit the needs of health facilities. TransDyne offers excellent online medical transcription at reasonable rates, carried out by accomplished and trained medical transcriptionists with a very swift turnaround time performed through private HIPAA protected channels, with very high levels of quality and all this with software and tools that is improved but effortless to use!
To obtain exhaustive voice transcription services from TransDyne, click here.
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