Medical transcription is the process of transcribing transcripts of the patient-physician encounter. Medical transcription aids health professionals by offering access to relevant details about the patient’s health history. Having detailed patient transcripts aids the physicians deliver quality health management without having to depend on repetitive inputs from patients, handwritten notes or relying on their memory. Patient reports help health facilities in starting the receivables management exercise leading to claims. It can be said that online medical transcription is essential for both patient care as well as to make certain of efficient cash flow management.
Sub contracting medical transcription has been found to be an effectual way out for the report creation demands of healthcare facilities. Sub contracting online medical transcription empowers formation of patient records in a timely, correct, secure and cost-effective fashion. By contracting out medical transcription, the healthcare facility is fundamentally gaining an enduring collaborator.
Bearing in mind that online medical transcription is a crucial link in the chain leading to superb medical care, it is very important to pick the right service provider. Given below are some of the particulars that perform a crucial part in picking the right voice transcription vendor:
Track record:
How long has the medical transcription company been in the business of delivering outsourced online medical transcription service?
While contracting out medical transcription it is important to source a medical transcription company who has background in the online medical transcription business. Outsourcing to a fly-by-night operator can, not only be very costly but could also be dangerous.
Adaptability:
Does the transcription vendor have track record servicing healthcare practices of all kinds?
While sub contracting it is important not only to ascertain how long the medical transcription company has been in business, but also whether the service provider has experience in serving the varied needs of health facilities of all categories
Assess references:
Can the medical transcription company provide recommendations?
While outsourcing it is crucial to check the track record of the service provider in providing similar services, by confirming the references of customers who have already used equivalent services.
Commitment to quality
What are the measures employed by the medical transcription company to ensure quality?
Accuracy of data recorded in the patient report is vital as it affects both the accuracy of healthcare as well as payments. It is crucial to appraise the service provider on the foundation of their training methods and accuracy checks in place to assess their ability to deliver quality medical transcription.
Security:
What are the precautions used by the medical transcription company to secure patient details?
One of the key worries while sub contracting medical transcription is the security of secure patient details. It is critical to make sure that the transcription vendor is not just using standard FTP and Email for transferring details, as this does not support encryption. It is important to appraise whether the service provider has inbuilt safety measures to secure software and tools. The safety precautions used by the transcription vendor to HIPAA compliant daily processes and teams also needs to be assessed.
Timely Services:
What is the delivery time guaranteed by the transcription vendor?
Turnaround time of finished reports is another critical aspect to be evaluating Ed while outsourcing voice transcription. This can be assessed based on the availability of the optimum team (well trained medical transcriptionists) and the right workflow with the transcription vendor.
Pricing and billing method
What is costing method utilized by the medical transcription company?
Restricted expenditure of transcription is one of the key advantages healthcare facilities expect to gain from the sub contracting undertaking. It is crucial to not only get a quote from the service provider for voice transcription services, it is equally critical to find out the elements of pricing and the pricing procedure used by the service provider.
Technology:
What is the software and tools employed by the medical transcription company?
The information technology used by the transcription vendor plays an crucial part in safekeeping, easy to employ provisions and other gains like interface with EMR, remote printing & faxing, archive facilities etc.
Try-out of services:
Does the service provider offer a free try-out?
A free sample of services delivered by the voice transcription company gives the healthcare practice an opportunity to evaluate whether the transcription vendor can provide services as assured.
TransDyne, a leader in the contracted out online medical transcription industry has been providing subcontracted voice transcription services for over a decade with the following gains:
- Voice transcription with a quality of above 99% using a team of well-qualified transcriptionists and having a strict four-level quality assessment process
- Satisfies turnaround time needs of healthcare facilities utilizing the optimum manpower, optimum daily processes and the right technology
- Uses the character line method of billing, which is explained to the customers in advance, so that all the ingredients of expenditure are understood
- Has safety measures to safeguard private details that not only meet HIPAA/HITECH standards, but exceed them
- Employs technology that is not only superior but also easy to utilize
- Has been providing subcontracted voice transcription solutions for over a decade and has the references of satisfied customers
- Has multiple channels of interaction for customer service to make certain of quick resolution of any issues
- Offers free sample of services for a limited period.
To obtain outsourced voice transcription services from TransDyne, click here
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