Over the years the dependence of the healthcare sector on proper documentation of the patient encounter has increased keeping in view the escalating statutory regulations and patient requirements. The information from patient medical records is used for various purposes including clinical decision-making, receivables management and as a backup support for risk management. Medical transcription services have evolved to suit the changing needs of the healthcare sector using the right training methods to develop skilled teams, the right technology to support increasing demands and the right processes to ensure that quality standards are maintained. In fact, it has been found that availing medical transcription services from a professional service provider has been found to be more beneficial than having an in-house medical transcription department or engaging the services of independent contractors.
In fact outsourcing medical transcription helps healthcare facilities save on time, money and efforts, while still maintaining quality standards. Outsourcing medical transcription ensures that healthcare facilities and healthcare professionals have access to SMART solutions for their medical transcription needs.
How do outsourced medical transcription service providers provide SMART solutions to the needs of healthcare professionals and healthcare facilities?
The SMART solutions provided by medical transcription service providers can simply be described as:
S- Simple technology
Over the years medical transcription services have evolved into sophisticated services aimed at providing maximum benefits to healthcare professionals and healthcare facilities using the latest technology. As healthcare professionals are busy individuals whose main concentration is on providing quality care to their patients, outsourced medical transcription service providers have ensured that the technology used by them for medical transcription provides numerous benefits while still being simple to use. Some of the benefits from technology that simplify the working life of healthcare professionals are:
- Options to use dictation devices of their choice
- Automatic upload of audio files for transcription
- Editing and proofreading services for speech recognition software transcription
- Easy access to older records
- Document delivery modes of their choice
- Electronic signature
- HL7 interface
- Remote printing and faxing options
M- Meeting HIPAA and HITECH standards
The relationship between the patient and the healthcare professional is sacrosanct and is based on the trust shown by the patient in the healthcare professional/ healthcare facility's ability to keep this information confidential. Outsourced medical transcription service providers have mitigated the concerns of healthcare professionals and healthcare facilities in this aspect by ensuring services with HIPAA and HITECH compliance.
A- Maintaining accuracy levels
As the information from patient medical records is the basis of many aspects of successfully running the healthcare facility it is important that the accuracy levels are as close to 100% as possible. Outsourced medical transcription service providers have ensured that high levels of accuracy are maintained by training their medical transcriptionists in specialties making them domain experts and have a quality assurance policy involving multiple level checks. This ensures that patient medical records are transcribed by expert medical transcriptionists and are subject to quality checks involving several “eyes and ears”
R- Reducing costs
One of the main concerns of the healthcare facilities is the need to curb costs. Outsourcing medical transcription ensures that they can save on cost of transcription substantially both in terms of direct and indirect costs. Moreover outsourcing medical transcription also ensures that the fixed cost of medical transcription is converted to variable costs that are based on the actual usage of these services.
T- Timely services
It is important for healthcare facilities to have timely access to information from patient medical records for every aspect of operations including providing care, managing the receivables cycle and preparing for risk management. Outsourcing medical transcription ensures that transcripts are delivered on time to healthcare professionals through the mode specified by them, through secure means and without compromising on quality standards
It can be seen that outsourcing medical transcription to an experienced and professional medical transcription service provider can help healthcare facilities in various aspects.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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