Medical transcription outsourcing: Helping improve performance metrics

The pressures on the healthcare industry are endless, having to meet the needs of all the participants, stakeholders and various regulatory authorities. The operations of healthcare facilities are further complicated by limited resources and the numerous demands made on these resources. It becomes important for healthcare facilities to prioritize their core activities and outsource those activities that are not core activities. This will not only reduce the strain on their resources but also allow healthcare facilities to avail specialist services that help improve their performance metrics.

Medical transcription is one such activity that provides support to healthcare professionals and healthcare facilities by creating accurate, timely, secure and cost effective patient medical records. Not only that outsourcing medical transcription also helps healthcare facilities and healthcare professionals improve their performance metrics.

How does outsourcing medical transcription help improve performance metrics?

Outsourcing medical transcription helps strengthen the operations of healthcare facilities in areas like clinical decision making, risk management and receivable management, which in turn help improve some of the criteria used for measuring performance metrics.

The criteria used for measuring performance metrics are:

• Time: Outsourcing medical transcription helps the creation of patient medical records within short turnaround time. Outsourced medical transcription companies also use software and technology that help ease and speed up the process of collecting dictation and delivery of transcripts thus help in effective management of time

• Cost: Outsourcing medical transcription results in substantial reduction of transcription costs. And timely medical transcription also helps in better receivable management by helping quicken the process.

• Resources: Outsourcing medical transcription not only reduces the actual cost of medical transcription but also results in better resources utilization like real estate, computers, other equipment and management personnel which would have been used for in-house medical transcription.

• Scope: Outsourcing medical transcription also ensures that the medical transcription company provides services that cover the entire scope of transcription services, taking care of various specialties, dictation modes, document delivery modes, HL7 interface and even editing and proofreading services for speech recognition software transcription.

• Quality: By maintaining the quality of information captured in patient medical records, outsourced medical transcription services provide important support to improving the quality of care.

• Actions: Outsourcing medical transcription also ensures a smoother flow of information by providing easy to access archives facility. This ensures that the action of the doctors/support staff/clinics/hospitals is directed towards the betterment of the quality of healthcare services.

It can be concluded that choosing the right medical transcription company, which can provide complete support in terms of people, processes and technology can help improve the performance metrics of the healthcare facility.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.