Medical transcription outsourcing: Providing Innovative solutions

The process of medical transcription has evolved a lot since the beginning to accommodate changing demands of the healthcare sector, by providing innovative solutions to make life easier for healthcare professionals and other members of healthcare facilities.

How does outsourcing medical transcription provide innovative solutions?

The word “Innovative” has been described as a new way of doing something, making the old method more useful, incremental, revolutionary changes in thinking, increasing value and overall bringing about positive change. Let us see how medical transcription fits into this innovation.

New way of doing something: Medical transcription has been constantly adapting technology to add features to services, which can benefit healthcare professionals and other staff enormously. A good example of this point would be remote printing and faxing of reports. This results in cutting short a lot of steps in the process of document delivery.

Making the old method more useful: Use of Internet has quickened the process of medical transcription eliminating the need for the physical presence of the medical transcriptionist to provide medical transcription services. Adding features like archiving has made life much easier for healthcare professionals and support staff enabling them to locate medical records instantaneously

Revolutionary changes in thinking: Outsourced medical transcription services have brought about revolutionary changes in the way a healthcare professional is able to manage his/her limited time by allowing them to use familiar modes of dictation, instead of forcing them to adhere to any particular method as prescribed by the medical transcription service provider

Increasing value: Outsourcing medical transcription has added value to the basic service of listening to the audio recordings of healthcare professional and converting them into text format, by having medical transcriptionists trained in specialties. This has added value to medical transcription services by ensuring the team working on the transcription understands the nuances of the service required and provides medical transcription with maximum accuracy and minimum turnaround time

Bringing positive change: By use of technology, medical transcription service providers have brought about positive changes in the medical transcription process by securing confidential patient data at all stages

TransDyne, a leader in the outsourced medical transcription industry offers innovative solutions to suit the needs of healthcare facilities. TransDyne offers medical transcription services with the following benefits:

• Accuracy of above 99%: TransDyne offers medical transcription services with an accuracy of about 99%. TransDyne ensures consistent quality of patient records using:

1. The right people: The team of medical transcriptionists are recruited through a stringent process and medical transcriptionists are trained on one or two specialties making them domain experts
2. The right processes: The audio files are transcribed by expert medical transcriptionists and put through a rigorous quality check process consisting of four levels

• Turnaround time of 24 hours: TransDyne ensures that it maintains a turnaround time of 24 hours for normal files, with an option of 4-12 hours for STAT files by using the right people, the right processes and the right technology.
• Total security during the transcription process: TransDyne ensures data security of medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts. TransDyne also ensures data security by ensuring that the data doesn’t leave their premises physically. To ensure secure medical transcription all the transcription is done in the company’s own premises and the premises are secured through appropriate security measures. TransDyne meets and exceeds all HIPAA/HITECH regulations that apply to electronic exchange of information.
• Technology that is easy to use: Considering that time is one of the most precious commodities for healthcare professionals, TransDyne believes in using technology that provides multiple features with ease of use. Some of the features of the software and tools used by TransDyne are as follows:

1. Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.
2. Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.
3. Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.
4. HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.

• Reasonably priced services: TransDyne offers medical transcription services that are reasonably priced using the right team, the right process, the right technology and by using a billing method that is verifiable, definable, measurable, consistent, fair and honest, ensuring that there are no hidden costs.

To avail innovative medical transcription services from TransDyne, click here.