Friday, November 2, 2012

Medical transcription outsourcing: Providing support services

The process of healthcare is complex and ever changing. Not only does healthcare involve constant improvement and innovation it also involves considerable investment to stay up to date. In a situation where healthcare facilities are faced with the challenge of constant improvement and innovation while dealing with limited resources and delayed reimbursements, outsourcing medical transcription can provide considerable support.

How does outsourcing medical transcription provide support to healthcare facilities and healthcare professionals?
Outsourcing medical transcription has considerable benefits, some of which are obvious and some of which are additional benefits, which are not so obvious. Medical transcription services support the process of healthcare in numerous ways, some of which have been described below:

  • By creating accurate records: Outsourcing medical transcription ensures that the patient records are created by expert medical transcriptionists who are trained to be specialists. This ensures that comprehensive information is captured with the highest accuracy. Accurate medical records are useful in the following 
a)              Helps healthcare professionals provide quality healthcare based on the           information in the patient records rather than rely on memory/ guesswork/ repeated inputs from patients.

b)              Helps the coding and billing department to correctly code the information and bill for it ensuring that the reimbursement process starts smoothly.

c)              Provides the narrative of the treatment process as evidence  in case of litigation
                   
  • By creating timely records: Healthcare professionals require information that is not only accurate but also timely to be able to respond to the treatment needs of the patients. Outsourcing medical transcription ensures that patient records are created on time and transmitted instantaneously to healthcare facilities. Medical transcription service providers are able to meet turnaround time requirements using the right team, processes and the right technology.

  • By providing technology that is easy to use: Healthcare professionals have numerous demands on their limited time. Outsourcing medical transcription helps healthcare professionals optimize their limited time by providing technology with the following benefits: 
          a)       Flexible modes of dictation
          b)       Automatic upload of audio files at regular intervals
          c)       Flexible modes of document delivery
          d)       Archives. 

  • By ensuring HIPAA/HITECH compliance: Outsourcing medical transcription ensures that the security of the confidential patient information is ensured through the medical transcription process. This benefits the healthcare facilities/ healthcare professionals in two ways. It ensures the continued confidence of the patients in the healthcare facility and protects the healthcare facility from litigation.

  • By providing HL7 interface: Outsourcing medical transcription can help the healthcare facilities protect their existing investment in EMR/EHR system by having a HL7 interface.  
Outsourced medical transcription services play a vital support role in both the operational and commercial aspects of providing healthcare. However while outsourcing medical transcription it is important to pick a service provider who has the capacity to not only service the current needs of the healthcare facility, but also have the capacity to service any future needs that may arise.

TransDyne, leader in the outsourced medical transcription industry provides services with the following benefits:

Ø  TransDyne offers medical transcription with an accuracy of above 99%
Ø  TransDyne assures a turnaround time of 24 hours with an option of 4-12 hours for STAT reports.
Ø  TransDyne ensures security of data by securing technology, processes and people.
Ø  TransDyne offers a reasonable and fair price by charging 10 cents per line, which is calculated by using the character line pricing method.
Ø  TransDyne maintains a large, well-trained team of medical transcriptionists, which enables them to cope with varying volumes
Ø  TransDyne offers medical transcription services by using the latest technology that is advanced and easy to use.
Ø  TransDyne uses the character line billing method that is verifiable, definable, measurable, consistent and fair & honest
Ø  TransDyne has the testimonials of their success stories available for viewing on their website.

To know more details on how TransDyne can ease the medical transcription process, click here

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