Medical transcription is not a new concept, it has been around as long as healthcare itself, though medical transcription has evolved to a great extent from its earlier form due to advancements in the process and technology used in medical transcription. Today medical transcription is not only the process of converting audio records of the patient- healthcare encounter into text format, it is also a service which aids healthcare facilities and healthcare professionals by providing versatile services suited to the specific needs of healthcare facilities / healthcare professionals.
One of the major changes that have aided medical transcription to become more versatile is that provision of this service is not limited to the healthcare facility or the healthcare professional's office. The advent of Internet has ensured that medical transcription services can be availed from remote locations. This advancement has given birth to the concept of outsourcing. Outsourcing has enabled medical transcription to become an expert service that is provided and managed by service providers who specialize in this service, adding value to the basic service. This means that healthcare facilities and healthcare professionals can concentrate on what they do best; providing quality healthcare and medical transcription service providers can focus on what they do best; providing versatile medical transcription services.
What is meant by versatile medical transcription solutions?
The word versatile has been defined as changing or fluctuating readily to external changes and having many uses or applications. By this definition medical transcription services would definitely be considered versatile.
Providing versatile medical transcription solutions would encompass:
- Adjusting to varying volumes of medical transcription requirements: Medical transcription services have shown remarkable versatility by providing quality services irrespective of the volumes of transcription required. Volumes of medical transcription would depend on the patient inflow, which is impossible to predict. However outsourced medical transcription service providers provide services for varying volumes without compromising the required quality standards of:
a) Accuracy: Accuracy of the data captured in the transcripts is vital to the process of healthcare as well as the commercial aspects. Medical transcription service providers meet high accuracy levels by using the right team and the right quality process to ensure that the integrity of the data captured is not compromised. They ensure that they have teams of specialty trained medical transcriptionists who can cope with varying volumes of any specialty without compromising on the quality. They also use a stringent quality policy to ensure that high standards of quality are met with.
b) Turnaround time: Healthcare professionals require information that is not only accurate but also available on time. Medical transcription service providers ensure turnaround time commitments are met with by using the right team and the right technology.
c) Security: Maintaining security of confidential patient information is both a legal and moral responsibility. Medical transcription service providers ensure HIPAA/HITECH compliance, by educating the team, using the right processes and using secure technology.
- Accepting flexible modes of dictation: Healthcare professionals are starved for time and would like to have options to dictate as per their time constraints using familiar modes of dictation. Medical transcription service providers offer versatility in this by allowing the healthcare professionals to use flexible modes of dictation.
- Providing numerous modes of document delivery: medical transcription service providers provide versatile services by providing healthcare professionals and healthcare facilities multiple options for document delivery.
- Providing editing services for speech recognition transcription: Though speech recognition or voice recognition does not provide total transcription solutions, some healthcare professionals have adopted it. But the accuracy levels of speech recognition transcription are 60% - 80%. Medical transcription service providers offer editing services for such transcripts to improve their accuracy to acceptable levels.
- Facilitating adoption of EMR/EHR: Adopting EMR/EHR systems have been made mandatory by law. Outsourced medical transcription service providers have aided in this process by using the requisite technology for enabling imports to the EMR systems.
Outsourced medical transcription services do fit the definition of being versatile by adapting to the changing requirements of healthcare facilities and healthcare professionals. However while outsourcing it is important to evaluate the medical transcription service provider on the basis of not only accuracy, turnaround time, security and cost savings but also on their ability to adapt their team, technology and process to provide versatile services.
TransDyne, a leader in the outsourced medical transcription industry provides versatile medical transcription solutions. TransDyne provides cost effective medical transcription services for varying volumes of transcription without compromising the quality standards of accuracy, turnaround time and security. TransDyne allows healthcare professionals to use flexible modes of dictation. TransDyne provides multiple options for document delivery. TransDyne provides editing support for transcripts as required. TransDyne has HL7 interface to facilitate adoption of EMR/EHR.
To avail versatile medical transcription services from TransDyne, click here
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