Tuesday, January 31, 2012

Medical transcription outsourcing: Leading to smoother operations

When a healthcare facility out sources their medical transcription needs to a professional and technologically savvy medical transcription company like TransDyne, most of the hassles faced by them due to outsourcing are eliminated. Given below are some of the problems that TransDyne helps overcome with regard to documenting the care process:

·       Delayed turnaround time: When transcription needs are outsourced to TransDyne a healthcare facility can forget about monitoring the turnaround time of finished transcripts. TransDyne guarantees a turnaround time of 24 hours from the time of uploading the audio files. TransDyne meets the guaranteed turnaround time by:

Ø  Executing all medical transcription work in-house.
Ø  Use of technology for smart uploads and downloads
Ø  Using expertly trained medical transcriptionists.

·       Medical transcription staffing problems:  Outsourcing medical transcription needs to TransDyne, would mean that the healthcare facility can forget about finding the right staff to carry out medical transcription work. TransDyne provides a one-stop-shop for all medical transcription needs.

·       Additional investment in transcription equipment: Outsourcing medical transcription needs gives a healthcare facility the advantage of not having to make any additional investments on equipment or real estate as far as medical transcription is concerned.

·       Lost/misplaced/untraceable records: Tracing missing audio files or finished transcripts would be a thing of the past when medical transcription needs are outsourced to TransDyne. TransDyne provides a system that takes care of all such needs with the right technology like:

Ø  Web delivery: This helps in tracking dictations, receiving old documents, and accessing old records from the archives.
Ø  Smart delivery: This has features like automated downloads saving and printing.
Ø  Smart Upload: Facilitates the transfer of files from the healthcare facility ‘s system to TransDyne for transcription. This is done at preset intervals.

This helps both the healthcare facility and TransDyne to keep track of dictations and finished files.

·       Litigation issues due to security breaches: TransDyne understands the need to maintain the confidentiality of patient records. TransDyne ensures total security of patient records during medical transcription process by using a three pronged strategy of:

Ø  Secure people and processes
Ø  Secure technology
Ø  Secure infrastructure and facilities.

This minimizes any instances of litigation due to breach of security.

·       Poor quality medical reports: TransDyne offers medical transcription with an accuracy level of above 99%. TransDyne ensures quality by adopting a four level quality check of Medical Transcriptionist, language proofreader, unit in charge and finally by our Quality Assurance (QA) team which tries to minimize errors before returning the finished reports.

·       Extra expenses for arranging holiday/weekend transcription: TransDyne has a large team of well-qualified and trained medical transcriptionists that will be able to take care of any holiday/ weekend transcription requirements at no extra costs.

·       Lengthy training program to understand how the process works: TransDyne believes in using technology that is advance but easy to use. Minimal training would be required to use their systems.

·       Complicated billing system for transcription services requiring verification: TransDyne has a fair billing system, which is transparent and easy to understand. TransDyne uses a 65-character line billing method. This method is based on the MTIA billing principles.

·       Having to deal with generic transcription solutions: TransDyne believes that each and every client has unique needs. Transcription solutions are tailored to the unique requirements of each client after detailed discussions.

·       No response to queries: TransDyne believes in being available to their customers 24/7 so that all queries are attended to as soon as possible.

Outsourcing medical transcription needs to TransDyne offers a comprehensive and easy solution for the medical transcription needs of a healthcare facility.

TransDyne offers quality medical transcription at reasonable prices, done by expert Medical Transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete and reliable medical transcription services from TransDyne, click here

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