Medical transcription is the exercise of making transcripts of the patient-physician encounter. Online medical transcription helps health professionals by delivering access to related details about the patient’s health history. Having detailed patient transcripts helps the health professionals deliver excellent healthcare without having to count on repetitive inputs from patients, handwritten notes or depending on their memory. Patient reports help healthcare facilities in initiating the coding and billing exercise leading to claims. It can be said that voice transcription is important for both patient care as well as to make sure of resourceful fund flow management.
Outsourcing voice transcription has been found to be an effectual way out for the record creation requirements of healthcare practices. Outsourcing voice transcription helps in formation of patient records in a prompt, accurate, HIPAA compliant and reasonably priced way. By contracting out voice transcription, the health facility is basically gaining a long-term associate.
Considering that voice transcription is an important conduit in the cycle leading to superb medical care, it is very crucial to choose the correct service provider. Given below are some of the information that play an crucial part in choosing the correct online medical transcription vendor:
Track record:
How long has the service provider been in the business of providing outsourced voice transcription service?
While sub contracting online medical transcription it is critical to locate a service provider who has experience in the voice transcription business. Contracting out to a fly-by-night operator can, not only be very expensive but could also be unsafe.
Versatility:
Does the service provider have experience servicing health facilities of all categories?
While outsourcing it is crucial not only to establish how long the online medical transcription vendor has been in business, but also whether the medical transcription company has background in serving the varied demands of healthcare facilities of all kinds
Assess recommendations:
Can the medical transcription company deliver testimonials?
While sub contracting it is critical to assess the track record of the medical transcription company in providing similar services, by authenticating the testimonials of customers who have already utilized comparable services.
Dedication to quality
What are the steps employed by the service provider to make sure of quality?
Quality of information recorded in the patient transcript is vital as it has effect on both the excellence of healthcare as well as reimbursements. It is important to appraise the medical transcription company on the premises of their training methods and quality checks in place to measure their ability to offer excellent online medical transcription.
HIPAA compliance:
What are the measures utilized by the transcription vendor to safeguard patient information?
One of the key concerns while contracting out online medical transcription is the safety of secure patient information. It is important to make sure that the medical transcription company is not just using standard FTP and Email for transferring details, as this does not support encryption. It is important to appraise whether the medical transcription company has inbuilt safety measures to protect software and tools. The safety precautions used by the service provider to be HIPAA compliant daily processes and manpower also needs to be appraised.
Prompt Services:
What is the turnaround time assured by the transcription vendor?
Delivery time of finished records is another crucial consideration to be assessed while sub contracting online medical transcription. This can be assessed according to the availability of the correct team (well trained medical transcriptionists) and the right operations with the medical transcription company.
Costing and billing method:
What is billing method employed by the transcription vendor?
Reduced cost of transcription is one of the major benefits healthcare facilities wish to gain from the contracting out exercise. It is important to not only get a quote from the service provider for voice transcription services, it is equally crucial to find out the elements of pricing and the pricing procedure used by the medical transcription company.
Technology:
What is the software and tools used by the service provider?
The technology used by the transcription vendor performs an crucial part in security, simple to utilize provisions and other gains like interface with EMR, remote printing & faxing, archive facilities etc.
Sample of services:
Does the medical transcription company offer a free sample?
A free try-out of services offered by the online medical transcription service provider gives the healthcare practice an opportunity to assess whether the service provider can offer services as promised.
TransDyne, a leader in the contracted out medical transcription industry has been delivering subcontracted online medical transcription services for over a decade with the following advantages:
- Online medical transcription with an accuracy of above 99% using a team of well-qualified transcriptionists and having a rigorous four-level quality check method
- Meets delivery time needs of health facilities utilizing the correct teams, optimum workflow and the correct information technology
- Utilizes the character line process of billing, which is explained to the customers in advance, so that all the elements of cost are understood
- Has security precautions to secure information that not only meet HIPAA/HITECH standards, but surpass them
- Employs software and tools that is not only advanced but also effortless to use
- Has been delivering subcontracted online medical transcription solutions for over a decade and has the references of satisfied customers
- Has multiple channels of interaction for customer service to ensure quick resolution of any issues
- Offers free trial of services for a limited period.
To avail subcontracted online medical transcription services from TransDyne, click here
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