Contracting out voice transcription is a critical choice and demands diligent thought of the health facility’s specific necessities and the right “fit” from the healthcare transcription contractor. Voice transcription is a vital linkage in the string leading to the provision of superb medical care. Medical transcription is the system by which patient records are created, and these records are used by doctors as well as the support staff.
While contracting out healthcare transcription it is natural for physicians and the support staff to have a few reservations about the contracting out choice.
Several commonly expressed queries /concerns are answered below:
Do I have to adjust my method of dictation?
This is a real concern among physicians who are qualified professionals for whom time is a precious commodity. It is essential for the online medical transcription company to adapt to flexible and familiar modes of dictation to allow physicians to make right deployment of their time.
Do I need to get occupied in the process of transfer of audio records?
Healthcare professionals are skilled in the field of medicine and may not necessarily prefer to get drawn into in the technicalities of transferring audio files for transcription. It is vital for the voice transcription contractor to have a system in place that facilitates preset upload of audio records at standard intervals.
Do I have to get involved in the details of download of reports?
Once the audio files of the patient-doctor appointment are done the health professional would like that the patient record be made accessible to him/her regularly. The contracted out medical transcription contractor needs to have a procedure to enable delivery of documents.
Is there a facility of faxing/printing the records from the healthcare transcription vendor’s office?
In specific circumstances it would be crucial for the record to be made accessible to the health professional by fax/printed form. The contracted out voice transcription contractor should have provisions in their system to allow this.
What is the delivery time? What is the turnaround time for STAT files?
The information in the patient medical records is essential for the constancy of care. It is vital that the patient transcripts are made reachable on time. In several cases the turnaround time would have to be very prompt. The voice transcription contractor should have the human resources and information technology in place to assist this.
What is the degree of quality?
Patient reports are not only critical for continued patient care they also become the basis for receivables management ending to receivables. Patient documents also delivers proof in case of lawsuit. It is vital for the information to be documented correctly. The outsourced healthcare transcription contractor requires having the right human resources in place with the requisite training to enable this.
Does outsourcing online medical transcription mean that I have to get technologically knowledgeable?
Doctors are starved for time; they may not aim to use very tough information technology entailing a drawn out guidance process. The online medical transcription vendor requires utilizing software and technology that not only delivers all purposes, but also easy to employ.
What is the charge per line of transcription?
One of the principle gains required from the sub contracting is reduced charge of transcription. It is vital for the online medical transcription vendor to define rates unambiguously making use of a pricing procedure that is definable, supportable, measurable, trustworthy, fair and trustworthy.
Is the cost per line of transcription lower than our existing prices?
It is vital to determine whether there are any unknown costs while outsourcing medical transcription.
How about assimilation with EMR?
The EMR system necessitates a substantial level of capital outlay. It is important to determine whether the voice transcription vendor will be proficient at incorporate with existing EMR via HL7 interface conserving ongoing financial commitments.
What is the procedure for locating audio records, transcribed files etc?
Most healthcare practices would have an immense number of records in every stage of transcription. It is critical for the voice transcription contractor to have an archival system to allow tracing of reports at each phase of transcription.
What if I have any reservations concerning the voice transcription process?
The online medical transcription vendor requires having accessible channels of communication to assist the health facility personnel to illuminate any doubts regarding the online medical transcription system.
What about data security issues?
The shielding of secure patient information is one of the issues of healthcare professionals and other staff. It is important for the vendor to be HIPAA & HITECH compliant at each step.
What is the background of the healthcare transcription contractor in offering similar services?
Verifying on the recommendations provided by the online medical transcription company for their existing clients can learn this.
TransDyne, a leader in the online medical transcription line of work delivers customized solutions to fit the demands of healthcare providers. TransDyne offers quality medical transcription at reasonable costs, performed by accomplished and skilled medical transcriptionists with a very timely turnaround time performed through confidential HIPAA protected channels, with very high levels of correctness and all this with software and tools that is highly developed but effortless to utilize!
To avail exhaustive medical transcription services from TransDyne, click here.
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