The medical care exercise is a multifaceted one, relying on several inputs, one of which is data from patient reports. And medical transcription is the exercise of creating patient transcripts from the audio inputs provided by physicians of the patient-physician encounter into transcribed format. Since medical transcription is not a component of the core business of health facilities and requires substantial expenditure, proficiency and financial commitment, sub contracting has found to be cost-effective, convenient and resourceful solutions. However outsourcing something as essential as online medical transcription is required to be approached with care.
The exercise of sub contracting voice transcription brings up numerous reservations in the minds of healthcare professionals, healthcare facilities administrative staff and the healthcare facility support staff.
Some of the recurrently asked queries, while outsourcing online medical transcription are:
How does the medical transcription vendor make sure of quality?
Quality of the records is possibly one of the key concerns while contracting out online medical transcription, as this affects competence of care given to patients and the billing procedures.
How does the medical transcription company measure correctness?
The standards set by the online medical transcription service provider to measure accuracy make sure that everyone realizes the components of quality ensuring consistent quality at all stages.
What is the turnaround time and how does the transcription vendor meet delivery time requirements?
Healthcare professionals need correct and prompt data from patient reports to be able to provide quality health management. It is crucial to make certain that the medical transcription company can provide superb transcripts on time. To do this the transcription vendor has to have the optimum teams, the correct software and tools and the optimum processes.
What are the costing methods and how are the bills reconciled?
One of the key objectives of contracting out medical transcription is to enjoy the enormous costs saving advantages. Except that while sub contracting it is crucial to understand how the medical transcription vendor calculates expenses and whether the medical transcription company is willing to explain bills for services in detail.
What are security measures to secure patient data?
The undertaking of medical transcription concerns working with and transmission of private patient data. It is crucial to find out whether the service provider comprehends the importance of protecting patient data and has precautions in place to make certain of this.
Do they have an online medical transcription platform that supports easy operation?
Developments in technology have assisted online medical transcription, to the level that it is no longer necessary for healthcare professionals and medical transcription companies to be in the same room to offer effective services. The medical transcription software platform used by the service provider not only offers benefits like alacrity and confidentiality but also adds usefulness to the working life of healthcare professionals and support staff by having supplementary provisions like adaptable means of dictation, archives, remote faxing & printing among several other benefits.
What is the experience of the medical transcription vendor in offering similar services?
It is crucial to assess whether the medical transcription company has background in offering complete voice transcription ways out to all sorts of healthcare practices. This can be verified by referring to testimonials of satisfied customers.
What are the channels available for customer interaction?
Voice transcription is a service, which demands instant resolution of queries/ reservations/clarifications as they arise. For this to happen the online medical transcription service provider should have open channels of communication and should be available 24/7 to the healthcare facilities.
TransDyne, a leader in the outsourced medical transcription industry offers online medical transcription services with the below given gains:
- Medical transcription with an accuracy of above 99% using manpower of well-trained transcriptionists and having a stringent four-level quality check method
- Quality guidelines to ensure that everybody is on the same page as regards quality
- Meets turnaround time needs of healthcare facilities using the optimum people, optimum processes and the correct information technology
- Uses the character line method of billing, which is explained to the customers in advance, so that all the components of expenditure are understood
- Has confidentiality measures to safeguard confidential details that not only meet HIPAA/HITECH standards, but exceed them
- Uses technology that is not only superior but also easy to use
- Has been delivering outsourced voice transcription ways out for over a decade and has the references of satisfied customers
- Has multiple channels of interaction for customer service to ensure quick resolution of any issues.
To avail subcontracted voice transcription service from TransDyne, click here
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