When it comes to provision of quality healthcare there are many associated activities that contribute to the process. Medical transcription is one such activity that plays an important part in ensuring provision of quality care and strengthening the bottom-line of the healthcare facility. It is important for the healthcare facility to ensure that the medical transcription process is efficient and cost effective, without diluting focus on the core business. Outsourcing medical transcription is an easy fix to make it efficient and cost effective.
Outsourcing medical transcription can help the healthcare facility increasing productivity.
Productivity has simply been defined as the positive outcome of quality output plus quantity output divided by quality input plus quantity input.
How does outsourcing medical transcription help healthcare facilities increase productivity?
- Increasing productivity of healthcare professionals: Outsourcing medical transcription helps enhance the productivity of healthcare professionals in the following areas:
- Allowing them optimum use of their time by retaining familiar and flexible modes of dictation
- Helping with the decision making process about patients’ treatment plans, by providing them with accurate and timely patient records.
- Increasing productivity of support staff: Outsourcing medical transcription helps enhance the productivity of support staff like nurses and technicians by providing them with a system to keep track of work in progress, powerful archives for tracing old records and facilities like remote printing & faxing
- Increasing productivity of administrative staff: Outsourcing medical transcription reduces the burden of the administrative staff by allowing them to focus all resources like space, utilities and other resources on the core business of the healthcare facility instead of on associated activities like medical transcription
- Increasing productivity of Information technology (IT) staff: Outsourcing medical transcription can help reduce the burden on the IT staff, by providing software and tools to facilitate upload of dictation, download of files and distribution of patient records to the relevant healthcare professionals.
- Increasing productivity of management staff: The burden of the management staff towards activities like recruitment, training and coordination of medical transcriptionists are eased when medical transcription is outsourced.
In conclusion it is obvious that outsourcing medical transcription increases the quality and quantity of output, i.e. increased productivity resulting in provision of quality care, decreasing direct & indirect costs of medical transcription and quickening the receivables process. To get the desired increase in productivity by outsourcing medical transcription, care has to be taken to evaluate the medical transcription company on the following criteria:
a. Accuracy: Needs to be above 99%
b. Turnaround time: Needs to be within 24 hours
c. Price: Needs to be reasonable and fair
d. Security: Has to cover all aspects, i.e. technology, infrastructure, people and processes.
e. Technology: Needs to be easy to use and provide maximum benefits.
TransDyne a leader in the outsourced medical transcription industry offers customized solutions that help healthcare facilities enhance their productivity. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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