Wednesday, October 10, 2012

Healthcare transcription sub contracting: Often raised questions

Sub contracting healthcare transcription is a vital decision and entails diligent contemplation of the healthcare facility’s precise requirements and the right “match” from the medical transcription company. Online medical transcription is an essential link in the string of activities culminating in the delivery of excellent clinical care. Medical transcription is the process by which patient transcripts are created, and doctors in addition to the support staff utilize these transcripts.

While outsourcing voice transcription it is usual for physicians and the support staff to have several qualms concerning the outsourcing choice.

Certain generally asked doubts /concerns are answered below:

Do I need to alter my mode of dictation?
This is an authentic issue among healthcare professionals who are trained specialists for whom time is a scarce asset. It is critical for the healthcare transcription service provider to provide for variable and habitual methods of dictation to assist healthcare professionals to make optimum utilization of their time.

Do I have to get occupied in the nitty-gritties of transfer of dictation recordings? 
Healthcare professionals are skilled in the industry of medicine and may not necessarily want to get drawn into in the technicalities of uploading audio files for transcription. It is critical for the voice transcription contractor to have a procedure in place that facilitates preprogrammed upload of audio records at frequent intervals.

Do I need to get drawn in the nitty-gritties of retrieval of transcripts?
Once the dictation files of the patient-physician meeting are finished the healthcare professional would like that the patient document be made available to him/her routinely. The subcontracted online medical transcription company needs to have a system to allow dispensing of reports.

Is there a service of faxing/printing the documents from the medical transcription contractor’s office?
In particular situations it would be necessary for the document to be made obtainable to the healthcare professional by fax/printed form. The subcontracted healthcare transcription company should have services in their routine to facilitate this.

What is the turnaround time? What is the delivery time for STAT files?
The details in the patient medical reports are important for the reliability of care. It is vital that the patient reports are made reachable on time. In certain cases the turnaround time would have to be very quick. The voice transcription service provider should have the human resources and information technology in place to facilitate this.

What is the degree of precision?
Patient reports are not only critical for continued patient care they also become the foundation for receivables management ending to reimbursements.  Patient documents also provide proof in case of lawsuit. It is critical for the information to be captured correctly. The outsourced voice transcription contractor necessitates having the right human resources in place with the necessary training to enable this.

Does sub contracting voice transcription entail that I have to get technologically competent?
Healthcare professionals are starved for time; they may not choose to employ very complicated information technology demanding a lengthy training practice. The online medical transcription company necessitates to employ information technology that not only offers all uses, but also uncomplicated to use.

What is the cost per line of transcription?
One of the main plus points needed from the contracting out is curtailed rate of transcription. It is essential for the medical transcription company to define costs unmistakably using a pricing method that is definable, supportable, quantifiable, consistent, fair and honest.

Is the cost per line of transcription lesser than our current costs?
It is essential to determine whether there are any unknown charges while contracting out medical transcription.

How about integration with EMR?
The EMR system needs an ample extent of capital outlay. It is critical to determine whether the medical transcription company will be capable of incorporating with existing EMR via HL7 interface conserving present financial commitments.

What is the procedure for finding audio records, transcribed files etc?
Most healthcare practices would have an immense number of records in each stage of transcription. It is critical for the voice transcription company to have an archival system to assist finding of records at each stage of transcription.

What if I have any qualms regarding the medical transcription practice?
The medical transcription company necessarily needs to have open channels of communication to facilitate the healthcare provider staff to make clear any reservations pertaining to the medical transcription process.

What about HIPAA compliance concerns?
The safeguarding of protected patient data is one of the worries of physicians and other staff. It is essential for the company to be having HIPAA provision sat all stage.

What is the experience of the voice transcription company in ensuring similar services?
This can be established by confirming on the testimonials delivered by the online medical transcription contractor for their current clients.

TransDyne, a leader in the voice transcription industry offers adapted services to match the demands of healthcare facilities. TransDyne offers competent voice transcription at economical costs, executed by knowledgeable and skilled online transcriptionists with a very timely delivery time accomplished through protected HIPAA compliant channels, with very high levels of correctness and all this with technology that is superior but simple to operate!                 

To avail in-depth healthcare transcription services from TransDyne, click here.

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