Saturday, July 13, 2013

Medical transcription outsourcing: Planning for long-term success

As the demand for healthcare services increase the pressure on the healthcare sector to deliver quality services at reasonable prices while still fulfilling the demands of the stakeholders in the healthcare process. Due to the increasing and often contradictory demands made on the healthcare sector it has become increasingly important for healthcare facilities to plan long-term to ensure smooth operations. Medical transcription is an important part of the healthcare process documenting the patient encounter in a detailed legible, consistent and easy to access format. Medical transcription is a specialized skill that requires concentrated efforts and resources to be meet the quality standards required.

Though other options like having an in-house medical transcription department, hiring independent contractors, point & click entry by healthcare professionals or using speech recognition software have their own advantages; outsourcing medical transcription to a professional medical transcription service provider has been found to be the method that helps foster long- term planning.

Outsourced medical transcription help in planning for long-term success in the following aspects:

  • Support for all stakeholders: The healthcare process has many stakeholders who contribute and draw inputs to the healthcare process. Outsourced medical transcription services provide support to all the stakeholders in the healthcare process.
Some of the stakeholders in the healthcare process that draw support from outsourced medical transcription services are:

1.     Healthcare professionals: The main stakeholder in the healthcare process apart from the patient is the healthcare professional. Outsourced medical transcription services understand the needs of healthcare professionals and provide services that include:

·       Dictation as a means of collecting information
·       Option for retaining dictation devices of their choice
·       Customized document delivery modes
·       Templates/ formats of their choice

2.     Support staff: With increasing volumes of transcription it becomes difficult for support staff to keep track of dictation files, work-in-progress and transcripts. Outsourced medical transcription service providers have provided a system for effectively keeping track of this. Medical transcription service providers also enable easy search and retrieval of older transcripts from archives using several different criteria making it easy to cross verify the correct identity of the patient

3.     Administration: Outsourced medical transcription service providers aid the administration of healthcare facilities by reducing direct and indirect expenses for medical transcription substantially. Detailed patient medical records also provide important support for some aspects of risk management.

4.     Coders and Billing staff: Timely and detailed patient medical records provide support for coders and billing to code claims properly to enable billing for the claimable amount. This helps accelerate reimbursements.

  • Provide support for devising future strategies: Partnering with a professional medical transcription service provider provides support to healthcare facilities for not only the present but also for implementation of future plans. Outsourced medical transcription service providers also enable adoption of EHR/ EMR using HL7 interface.

  • Flexibility: Another important aspect of outsourced medical transcription service providers is the flexible options provided by them. Factors like varying volumes of transcription requirement, adding on new specialties are easily accommodated by the medical transcription service provider.

Medical transcription services provide an important support for planning for long-term success.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete and reliable medical transcription services from TransDyne, click here.

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