One of focal points of healthcare is the need to provide quality services while ensuring a healthy bottom-line. Apart from improving the quality of the core healthcare process, this can be achieved by maximizing patient satisfaction, ensuring patient safety, increasing the productivity of healthcare professionals, enhancing the reputation of the healthcare facility, speeding up reimbursements and reducing risk of litigation. Achieving these goals requires continuous efforts and can be a daunting task. The key to maintaining good service and a healthy bottom line can be concentrating on key tasks and outsourcing the rest.
Medical transcription – the process of creating patient medical records from the dictation of the healthcare professional regarding the patient encounter is one of the tasks that benefits from being outsourced. Medical transcription also contributes directly or indirectly to all the steps leading to the desired outcomes of the healthcare process.
Medical transcription services help in the steps leading to quality services and a healthier bottom-line by providing services that help in the following:
Maximizing patient satisfaction: Transcription services contribute in this aspect by ensuring that the concentration of the healthcare professionals is on the patient rather than on the documentation process unlike other methods. Medical transcription service providers also ensure that transcription is prompt and the turnaround time requirements of healthcare professionals are met with ensuring timely delivery of services leading to patient satisfaction.
Ensuring patient safety: Patient safety is the result of ensuring quality of several aspects of healthcare. Outsourced transcription services contribute to this aspect by creating accurate records, which reflect the entire patient encounter including the narrative portion. This ensures that quality information is available to healthcare professionals for making the right decision about patient care. Another important aspect of outsourced medical transcription services is that it ensures HIPAA and HITECH compliance, thus ensuring safety of confidential patient information.
Increasing productivity of healthcare professionals: Outsourced medical transcription service providers help increase the productivity of healthcare professionals by ensuring the following:
- Helping retain dictation as a mode of collecting information instead of entry by the healthcare professionals themselves
- Providing the option to retain dictation devices of the healthcare professionals’ choice
- Delivering finished transcripts through delivery modes specified by the healthcare professional
- Providing an easy to use transcription system with maximum benefits
- Providing editing and proofreading services for transcripts produced by speech recognition software
- Helping adopt EMR/ EHR using HL7 interface
Speeding up reimbursements: Prompt creation of patient medical records helps speed up the receivables cycle. Outsourcing medical transcription ensures that patient medical records are created on time thus helping speed up the reimbursement process
Reducing risk of litigation: Detailed patient medical records provide important evidence in case of malpractice litigation. Outsourced medical transcription companies ensure that not only are detailed records created of the patient encounter but also older records are made available with easy search criteria from the archives.
The right medical transcription service provider as a partner for medical transcription needs can help in achieving the desired outcomes of healthcare.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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