Friday, July 22, 2011

Medical transcription outsourcing: Providing support using the right software and tools

The process of healthcare has benefited from the advent of technology with improvement of speed and quality of services. Similarly other activities associated with healthcare like medical transcription have also benefited from the technological advances. Medical transcription is the process of creating patient medical records from the narration of the healthcare professionals regarding the patient encounter. This process requires skilled medical transcriptionists, a well-defined quality process and the right technology to ensure accurate, prompt, cost-effective and secure medical transcription.

Outsourcing medical transcription has emerged as a solution for healthcare facilities and healthcare professionals wanting to focus their time, efforts and resources on the core business of providing quality care while still ensuring smooth operations and savings on cost. Outsourcing medical transcription not only ensures quality services at lower prices but also provides numerous benefits to healthcare facilities and healthcare professionals using the right software and tools.

Given below are the advantages the healthcare professionals and healthcare facilities can derive from the software and tools used by the medical transcription company:

Easy to use: The work life of healthcare professionals is defined by their ability to manage time. It is important to ensure that they are supported by services that are easy to use. Medical transcription is no exception; it is important that the software and tools used by the medical transcription company not only provide multiple benefits but also be easy to use. This should include:

  • Dictation: Dictation is the preferred mode of healthcare professionals for collecting information regarding the patient encounter. Medical transcription companies make this easy for healthcare professionals by allowing them to use dictation modes of their choice.
  • Upload: Once the notes have been dictated it is important to transmit them for transcription without delays. Medical transcription companies have enabled this by ensuring that the audio files will be uploaded for transcription at predetermined intervals
  • Tracking: The volume of transcription in each healthcare facility would differ according to various factors.  Most healthcare facilities would require a system for keeping track of transcription work in various stages. Medical transcription service providers have provided a system that enables easy tracking.
  • Document delivery: The information in patient medical records is important for various aspects and need to be delivered promptly through the modes of the healthcare professionals’ choice. Medical transcription companies have used software and technology to ensure this in a speedy and secure manner.
  • Archive: Having an archive of older transcripts available for easy search of older patient medical records is essential. Medical transcription companies have provided for archives with easy to search criteria
  • HL7: Medical transcription companies using HL7 interface have also made the adoption of EMR/ EHR easy.
Security: Maintaining the confidentiality of patient information is an important aspect of healthcare services. As medical transcription is part of healthcare chain of delivering quality services it is important that confidential patient data be secured during the transcription process. Medical transcription companies ensure the security of data at every stage using the right software and tools, the right processes and by securing the infrastructure used for transcription.

Turnaround time: Another important aspect that medical transcription companies have ensured using the right software and tools is turnaround time.

It can be concluded that outsourcing to the right medical transcription company can ensure quality services and consistent support using the right software and technology along with the right process and the right team.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.

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