The healthcare process has always been complex and depended on inputs from various sources to be able to provide quality services. One of the inputs that is consistently required by healthcare professionals and healthcare facilities is that of information regarding the patient from their medical records including symptoms, diagnosis, tests, test results, procedures availed, drugs prescribed etc to be able to make informed decisions regarding further treatment and for coding and billing purposes.
Medical transcription is the process of creating patient medical records converting the narration of the patient- healthcare professional encounter into text format. Medical transcription needs to meet the criteria of being accurate, speedy, cost-effective and secure. To ensure that medical transcription meets all these standards the medical transcription process requires a combination of the right team, the right process and the right technology.
The easy solution for healthcare facilities to ensure accurate, timely, secure and cost effective medical transcription is to outsource the medical transcription process to a professional medical transcription service provider. Outsourcing medical transcription to a professional service provider provides healthcare facilities with numerous advantages.
What are the advantages of outsourcing medical transcription?
- Cost saving: Saving on cost of transcription is perhaps the most significant outcome of the outsourcing decision. The cost savings can be as high as 40% - 50% owing to the expertise of the medical transcription company. Not only does outsourcing reduce direct cost but also there is a significant saving on indirect costs.
- Focus on core business: Outsourcing medical transcription helps the management of healthcare facilities and healthcare professionals focus time, efforts and resources towards development of the core business, by reducing their health information management burden significantly.
- Cost restructuring: Outsourcing medical transcription enables cost restructuring with regards to transcription costs. Instead of having fixed medical transcription costs, the cost of medical transcription would become variable, as the healthcare facility would be charged only on a standard rate per line instead of fixed monthly charges as would be incurred when medical transcription is executed in-house.
- Improved quality: Outsourcing has the added benefit of improving the quality of services. The healthcare facility benefits from the expertise and experience of the service provider in providing medical transcription services. The service provider would have refined their quality processes to ensure accuracy, turnaround time and security and healthcare facilities and healthcare professionals would benefit from this.
- Benefit from the knowledge of the service provider: Medical transcription requires significant technological support to make the process easy, quick and secure. Healthcare facilities can leverage on the expertise of the service provider to avail medical transcription services with additional benefits like multiple modes of document delivery, flexible modes for capturing dictation & uploading audio files, archives, HL7 integration etc.
- Operational expertise: Medical transcription needs to follow a certain process, which becomes the responsibility of the service provider when outsourced. Healthcare facilities can benefit from the operational expertise of the service provider with regard to factors like the training process, the quality process and the process of maintaining HIPAA/ HITECH compliance during transcription.
- Access to talented team: Outsourcing provides healthcare facilities access to the talents of not only the medical transcriptionists team but also the managerial and administrative team of the outsourced service provider.
- Capacity management: Outsourcing relieves the burden of healthcare facilities and healthcare professionals from having to plan for varying volumes of transcription, like increase/decrease in transcription needs to due to variation in patient inflow, holiday/ weekend transcription needs.
- Helps in risk management: Outsourcing medical transcription ensures that all the nuances of the patient- healthcare professional encounter are captured in its entirety. Having all the details of the treatment process can help provide evidence in case of malpractice litigation.
- Frees up time of key personnel: Outsourcing medical transcription frees up the valuable time of the key personnel like support staff, managerial staff, the administrative staff, the information technology staff and even helps the healthcare professionals optimize their limited time.
- Provides assistance for EMR/ EHR adoption: Medical transcription companies are experts at adapting services, processes and technology to meet the changing needs of the healthcare sector. This expertise enables them to aid in the process of adopting EMR/ EHR with services like structured dictation, structured transcription, discrete reportable transcription and HL7 interface. Using medical transcription services for EMR/ EHR adoption has the further advantage of allowing healthcare professionals to retain the narrative portion as part of the patient medical record and maximizing productivity of healthcare professionals by allowing them to focus on patients rather than on the documentation process.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems. Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.
Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR
To avail complete medical transcription services from TransDyne, click here.
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