Medical transcription outsourcing: Providing cognitive support

Like any other business sector, healthcare has benefited from the technological advances that have taken place. As a service that is vital in today's world, healthcare draws support from various sources to provide services that help save lives and improve the quality of life. Considering the criticality of healthcare services it becomes important that all the sources that provide support to this sector have an understanding of the needs of this sector and provide services accordingly.

Medical transcription has been providing valuable support to the healthcare sector for a long time. Medical transcription is the process of creating patient medical records converting the dictation of the patient – healthcare professional encounter into text format. Medical transcription requires the right combination of skilled medical transcriptionists, stringent processes and advanced technology to meet the quality standards of being accurate, timely, secure and cost- effective. In a scenario where there are numerous and often contradictory demands on the limited resources available to healthcare facilities, outsourcing medical transcription to a professional medical transcription service providers is an efficient, effective and economic solution.

Not only do outsourced medical transcription services meet all the quality criteria and help in curbing costs, they also provide cognitive support. Outsourced medical transcription service providers understand the healthcare process, recognize the needs of healthcare professionals & healthcare facilities and use their vast experience and expertise to provide services that help them function better.

Some of the services provided by outsourced medical transcription service providers that provide cognitive support are:

• Facilitating retention of dictation as a means of patient medical record creation: Documenting the care process using dictation provides healthcare professionals with numerous benefits like allowing them to save on time, being flexible, allowing them to capture the narrative portion of the record and allowing them to reflect & ruminate on the details collected during the care process etc. Outsourced medical transcription service providers have recognized these advantages and allowed healthcare professionals to use the familiar dictation- transcription method of creating patient medical records while still enabling EMR/ EHR adoption using HL7 interface.

• Reducing error in patient medical records using skilled medical transcriptionists: The accuracy of the information collected in patient medical records is essential for various purposes. To ensure maximum accuracy, outsourced medical transcription service providers put each patient medical record through a rigorous quality assurance process to ensure that errors and inconsistencies are minimized.

• Providing flexible options for the following:

         

1.     Modes of dictation

2.     Turnaround time

3.     Document delivery modes

4.     Report formats/ templates

• Easy access to older records: Providing healthcare can be as simple as a one-time visit or a treatment involving several visits over an extended period of time or sporadic need based visits. It is important for healthcare professionals and other staff at healthcare facilities to have easy access to all patient medical records, even older records. Outsourced medical transcription service providers have the practice of retaining the transcripts for a certain period of time and then archiving these records, which then can be accessed using, varied search criteria.

• Editing and proof reading services for speech recognition software transcription: Many healthcare professionals and healthcare facilities have started using speech recognition software to create transcripts. However the accuracy of these transcripts are below acceptable levels. Outsourced medical transcription service providers provide editing and proofreading services to help bring the accuracy levels of these transcripts to acceptable levels. 

It can be seen that medical transcription service providers understand the subtleties of the healthcare process, recognize the needs of healthcare facilities and healthcare professionals and use this knowledge to provide medical transcription services that aid in all aspects.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!  

To avail economical medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Provides services with the most advantages

The healthcare sector has always faced a number of challenges being such a critical service. The interaction of the healthcare sector has not just been limited to healthcare professionals and patients but also extends to Insurance providers, the pharmaceutical sector, the Government and various professional associations to name just a few. To satisfy the diverse demands placed on the healthcare sector it becomes imperative that the healthcare sector draws support from various sources to make their operations more efficient. To do so it is important to outsource all those activities that are not part of the core business. This helps them in two main ways; allows them to concentrate on their core business – that of providing quality healthcare and helps them focus on their second goal – that of increasing profitability.

Medical transcription is one such activity that helps them in both these areas significantly by creating timely, accurate, secure and cost effective patient medical records from the dictation of healthcare professional – patient encounter. Though there are numerous options available for documenting the patient- healthcare professional encounter, outsourced medical transcription services have been found to be the method with the most advantages.

Given below are some of the advantages of outsourced medical transcription services:

• Helps make efficient use of the healthcare professionals time: It has been found that the dictation to transcription method of documenting the patient encounter is the method that offers the most advantages. This method of documenting the patient encounter conforms to the working method of healthcare professionals and makes efficient use of their time. Outsourced medical transcription service providers help in this aspect by providing efficient software and tools that enables them to use dictation devices of their choice and ensuring that audio files are transmitted at the earliest for transcription

• Helps preserve face-to-face interaction with patients: One of the major intangible factors that play a role in the healthcare process is the healthcare professional interaction with the patient. Documenting the patient encounter by medical transcription ensures that the face to face interaction between healthcare professional and patient is unhindered

• Ensure quality of clinical data captured: The data captured by healthcare professionals is used for various aspects including clinical decision making, risk management and managing receivables. It is important that this data be accurate, outsourced medical transcription services ensure this by putting each transcript through multiple level quality checks.

• Helps information sharing in an easy and secure way: Outsourced medical transcription service providers understand the operations of healthcare facilities and therefore have developed services that provide healthcare professionals easy access to transcripts. Features like delivery to specific folders, delivery to multiple healthcare professionals, remote faxing & printing, access to archives for search of older records etc has helped healthcare professionals access and share information in an easy way.

It can be seen that outsourced medical transcription services is the method of documenting the patient – healthcare professional encounter that provides the most advantages.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete and reliable medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Meeting and exceeding service level expectations

Medical transcription and healthcare services have had a long-term association. Medical transcription aids the healthcare process in various ways including clinical decision making, risk management and managing the receivables cycle by creating patient medical records from the dictation of the patient- healthcare professional encounter. As medical transcription is not a part of the core business of the healthcare facility, outsourcing medical transcription has been found to be an effective, efficient and economical solution.

Considering the criticality and the importance of healthcare services, it becomes essential that all the processes including medical transcription that contribute to the healthcare process meet certain quality standards to ensure quality services as well as commercial viability.  While outsourcing medical transcription it becomes imperative for the healthcare facility to set certain expected service levels to ensure quality services.

What are expected service levels?

Service levels have been defined as a common understanding about services, priorities, responsibilities, guarantees and warranties.

What are the service levels that define medical transcription services?

The service levels for medical transcription services include:

• Accuracy: As medical transcription is the process of creating patient medical records, accuracy of transcription is perhaps one of the foremost requirements, as the accuracy of this information is vital for clinical decision-making, reimbursements and risk management. It is important to define the minimum acceptable levels of accuracy and the recourse when these accuracy levels are not met with

• Turnaround time: Apart from the accuracy of information, the other factor that has a significant impact on all the aspects is that of turnaround time. It is important to set acceptable standards for turnaround time including flexible options for different specialties and turnaround time for STAT reports.

• Security: There are norms for security prescribed under HIPAA and HITECH, which are aimed towards protecting the confidentiality of patient information. As medical transcription is a process which involves working with this information, it is necessary to set standards of security for all aspects including technology, infrastructure and teams.

• Flexibility: As the volume of medical transcription is dependent on the inflow of patients, which is impossible to predict, it is important to source a medical transcription service provider who has the capabilities to meet the varying needs of healthcare facilities and healthcare professionals without compromising on quality.

• Viability: Reduction in costs is perhaps one of the driving forces behind the outsourcing decision, it is important to assess that the rates quoted by the medical transcription service provider actually result in cost saving. To ensure this it is important that the billing method used by the medical transcription service provider be assessed. The medical transcription service provider has to use a billing method that meets the standards of being measurable, definable, verifiable, consistent, fair and honest.

• Technological compatibility: Due to advances in technology and the advent of Internet, medical transcription has evolved into the virtual world. Technology has a major role to play in the process of medical transcription by providing benefits like flexible modes of dictation, preferred document delivery modes, easy access etc. The expected standards for technology used for the medical transcription process can be set as providing multiple advantages while still being easy to use.

• Ability to accommodate future requirements: The healthcare documentation scenario is constantly changing due to changing statutory mandates and innovations in technology for medical transcription. The medical transcription service provider needs to be able to accommodate the changing documentation needs like editing for speech recognition software transcription and HL7 interface for EMR/EHR adoption. 

TransDyne, a leader in the outsourced medical transcription industry not only meets the service level expectations but exceeds them. TransDyne, a leader in the medical transcription industry has made quality a key word in their work processes. They have adopted the process of continuous and comprehensive quality improvement to improve quality of medical transcription at every level. This attitude of adopting quality as the basis of their services and their aptitude in information technology has helped them come up with easy to use medical transcription solutions that help save on time, money and efforts.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription: Transitioning to become an important component of clinical documentation

Given the increasing demand for quality healthcare services, there has been increase in the demand for all the components of quality healthcare. As the volume of people seeking healthcare services increase the need for quality documentation also increases, as it is a vital component that helps deliver quality healthcare consistently. Clinical documentation is the process of recording and communicating a written record of the patient- healthcare professional encounter consisting of assessment, inputs from other experts if needed, the diagnosis, the treatment plan, treatment provided, the progress of the patient's response to treatment, discharge and discharge instructions. The criteria for high quality clinical documentation are legibility, completeness, clarity, consistency, precision, reliability and timeliness.

To meet all these criteria and to be efficient, clinical documentation depends on narrative dictation, which then can be transcribed to be a part of the patient medical record. The process of converting the audio of the healthcare professionals' narration into text format is known as medical transcription.

In the recent past the Medical Transcription Industry Association has changed their name to Clinical documentation Industry Association. The reason behind this is to redefine the role of medical transcription in the changing healthcare documentation scenario by providing innovative solutions for EHR adoption and helping the timely and accurate capture of health information.

Considering the redefinition of medical transcription services and medical transcriptionists as clinical documentation specialists rather than mere typing services it is important to look at the changing role of medical transcription in the current scenario.

What is the changing role of medical transcription services in the current scenario?

Helping retain the narrative as part of patient medical record:

• Helping retain the familiar dictation- transcription: Medical transcription can help healthcare professionals in the process of adopting EHR systems while still retaining the familiar method of dictation to medical transcription. This helps the narrative become part of the patient medical record providing a valuable diagnostic tool that aids in clinical decision making

 

• Transitioning from transcribing to editing: In those instances where healthcare professionals are using speech recognition software to produce patient medical records, medical transcription services have evolved into editing and proofreading services that help in improving the quality of documentation. 

Helping retain the integrity of information: Though other methods of documentation like point and click entry or speech recognition software can help improve the turnaround time, the integrity of the information captured may be compromised. Medical transcription services help in this aspect by checking the integrity of the data and improving the accuracy tremendously.

Helping improve the productivity of healthcare professionals' time: Documenting the patient- healthcare professional encounter using the dictation to medical transcription method helps increase the productivity of the healthcare professional and helps increase focus on the process of providing quality healthcare.

It can be seen that medical transcription services have evolved to become an important component of the healthcare documentation scenario, by providing medical transcription services that are accurate, flexible, convenient, timely, secure and cost effective using a combination of well trained medical transcriptionists, the right processes and the right technology.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing value added services

Medical transcription is the process of creating patient medical records of the patient- healthcare professional encounter, converting audio to text. Medical transcription services have always provided valuable support to healthcare in both the operational and commercial aspects. However medical transcription is a specialized service requiring healthcare facilities to source the right team, purchase the right equipment and have efficient processes in place to ensure accurate and prompt creation of patient records. Moreover medical transcription also requires substantial commitment from the healthcare facility in terms of overheads like space allocation, utilities and participation of staff from several departments. All these factors add to the costs, making having an in-house medical transcription department an unattractive option.

Outsourcing medical transcription has been found to a convenient solution for healthcare professionals and healthcare facilities seeking to create patient records in a hassle free and cost effective manner. Outsourcing medical transcription ensures that patient records are created in an accurate, prompt and secure manner, while bringing down the cost of transcription by more than 40%. Though substantial savings on cost of transcription is one of the foremost benefits of outsourcing medical transcription it is important to concentrate on all the factors that could  add value to the process.

What are the factors that add value to medical transcription services?

• Providing a system for medical transcription:Though the concept of medical transcription is fairly simple; converting audio to text, it requires technological backup to follow a sequence from dictation to transcription. The typical sequence would be         

1.     Dictation

2.     Uploading audio files to the server

3.     Transmitting audio files for transcription

4.     Medical transcription

5.     Transmission of transcripts

6.     Delivery of transcripts through preferred modes

7.     Archiving of files

8.     EMR adoption

Outsourcing medical transcription would ensure that healthcare facilities and           healthcare professionals would benefit from the software and tools used by the service    provider which would ensure an automatic sequence for the entire  process

• Customized delivery modes: Another major benefit of outsourced medical transcription services is that the healthcare professional and healthcare facility can specify the preferred mode of document delivery. Options like delivery to specified folders, delivery to multiple users, remote printing/ faxing options etc. could be customized as per the specifications of healthcare facilities and healthcare professionals.

• HIPAA and HITECH compliant medical transcription: The major concern of healthcare facilities and healthcare professionals is that of protecting confidential patient information. By outsourcing to a HIPAA/ HITECH compliant service provider the healthcare facility can rest assured of the security of data through the medical transcription process.

• Leveraging on the medical transcription service provider experience:The experience of the medical transcription service provider is another factor that should be considered during the process of outsourcing. This factor ensures the healthcare facility/ healthcare professional of long term hassle free services. 

While outsourcing medical transcription it is important for healthcare facilities and healthcare professionals to look beyond  the price quoted by the medical transcription service provider. This will ensure that the healthcare facility/ healthcare professional can benefit from the experience and expertise of the medical transcription service provider on  a long term basis.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Creation of patient records

Patient records are an essential part of the smooth running of a healthcare facility. They contribute to the actual process of healthcare as well as aid in the reimbursement process. Medical transcription is the process of creating medical records, by converting the audio records as dictated by the healthcare professional into text format. Medical transcription is a specialized service that requires the right team, the right process and the right technology.

Outsourcing medical transcription aids the healthcare facilities to concentrate on providing quality healthcare, by creating medical records in an accurate, speedy, secure and cost effective manner. Not only this outsourcing medical transcription also helps healthcare facilities to curb indirect expenses that they may incur by medical transcription in-house.

What are patient medical records and why are they important?

Patient medical records are the systematic documentation of patient’s individual medical history and care. Patient records consist of the following details:

• Name, date of birth, address, emergency contact numbers, sex, blood type etc.
• Date of last physical exam
• Dates and results of tests and screening
• Major illnesses & surgeries with dates
• List of medication, dosages and duration of prescription
• Allergies
• Chronic diseases
• History of illness in the family 

Patient medical records provide medical history. It is a longitudinal record chronicling disease, major & minor illnesses as well as growth landmarks. It gives the healthcare professionals a feel for what happened in the past to the patient. It also provides clues about current illness. Medical records can prove to be invaluable as an aid in arriving at the right diagnosis.

The information in medical records aid in the following:

• Continuity of care
• Basis for planning present and future care
• Assist in protecting legal interests
• Are the base for billing and coding
• For education and research purposes
• Fulfilling statutory obligations 

It can be concluded that patient medical records are invaluable in the process of healthcare. And as medical transcription is the process of creating patient records, it is vital that healthcare facilities should evaluate the service provider carefully before outsourcing medical transcription.

The criteria for evaluating a medical transcription service provider are as follows:

• Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A Turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

• Data security: The service provider being outsourced to should be HIPAA compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

• Pricing: Reduced costs are one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

• Technology: The technology used by the medical transcription service provider should not only be secure but should also be easy to use, without having to require extensive training. 

Outsourcing medical transcription to the right medical transcription company can help the healthcare facility not only in terms of efficient, effective and economical creation of patient records; it also has other benefits like:

1.     Retaining familiar modes of dictation

2.     Integration with EMR/HER

3.     Specialty transcription

4.     Automated upload of dictation and download of transcripts

5.     Archiving facility

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!         

To avail complete medical transcription services from TransDyne, click here.

Medical transcription services: Providing content and context

Healthcare is a complex process, which requires a lot of judgment and skills on the part of the healthcare professional, apart from all the other inputs like the right mix of equipment, education and infrastructure. One other important input to the healthcare process is information from patient records.

Patient records make it possible for healthcare professionals to make the right decisions regarding the patient's treatment. Patient records are basically a culmination of all the information of the patient's health history. They provide valuable information regarding demographics; lifestyle habits, allergies and also include earlier symptoms, diagnoses and treatment availed.  This information is not only valuable in providing further treatment, but is also invaluable when treatment is stretched over a period of time and there are frequent changes in the healthcare professionals and support staff attending to the patient.

Medical transcription is the process by which patient records are created. Medical transcription basically involves the conversion of audio files of the healthcare professionals regarding the patient-healthcare professional encounter into text format.  This is a very simplistic definition of medical transcription.

Medical transcription is a service that extends beyond being just a typing service; medical transcription is a service, which provides healthcare professionals with content and context in the patient's medical records enabling the process of healthcare.

Medical transcription is a skill that requires:

• Good language skills
• Good listening skills
• Knowledge of medical terminology
• Typing skills
• Ability to multitask
• An eye for details
• Research abilities 

To effectively provide content, the medical transcriptionist has to be able to listen carefully and capture the information as accurately as possible. Where needed the medical transcriptionist has to refer to the Internet to fill in the appropriate words.

To effectively apply context while transcribing patient records, the medical transcriptionist has to listen carefully to the words of the healthcare professional and make sure that the record is consistent in terms of details. For example: The gender of the patient or the left/right side injury etc.

One of most economical, effective and efficient options available to healthcare facilities for creation of patient records is to outsource to a professional medical transcription company.

However while outsourcing medical transcription, it is important to assess the medical transcription service provider on the basis of the following:

• Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A Turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

• Data security: The service provider should be HIPAA/HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

• Pricing: This is one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

• Technology: The technology used by the service provider should not only be secure and offer advanced features but should also be easy to use, without having to require extensive training. 

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Need for Secure services

Medical transcription is the process of documenting the patient-healthcare professional encounter in detail. Patient records are an important component of healthcare. Patient records play an important role in the following:

• Record of symptoms, diagnoses and treatment
• Record of pre-existing health conditions
• Record of Allergies and current medication
• Progress of treatment]
• Basis for referrals
• Statutory requirement
• Evidence in case of litigation
• Basis for coding and billing

Outsourcing medical transcription has been found to be one of the most efficient, effective and economic methods for creating patient records. Time and again emphasis has been placed on the importance of ensuring security of confidential patient information. And the outsourced medical transcription service provider has an enormous responsibility in protecting patient information, as medical transcription is the process of creating these records. The process of medical transcription also involves transmission of this information back and forth during the transcription process this adds to the need for stringent security measures.

HIPAA (Health Insurance Portability and Accountability Act) was established to protect confidential patient information. More recently HITECH has come into force and has expanded the concerns of HIPAA and enhanced the powers of HIPAA to enforce measures and standards for protection of confidential patient information.

Why is security of confidential patient information, an important component of medical transcription?

The root of protecting patient information arises from the sacrosanct patient-healthcare professional relationship. A patient-healthcare professional relationship is central to the practice of medicine and is essential for the delivery of high-quality healthcare. The quality of patient-healthcare professional relationship is important to both parties. The better the relationship in terms of mutual respect, knowledge, trust, shared values and perspective about diseases & life, the better the amount of information, enhancing accuracy of diagnosis and quality of care.

In fact the confidentiality of the information regarding the patient as provided to the healthcare professional/healthcare facility is one of the components of the foundation for the medical code of ethics

As medical transcription is a vital link in the chain for delivering quality healthcare, it is important that the medical transcription service provider understands and acknowledges the need for confidentiality and has measures in place to ensure security. Security of patient records is not only mandatory by law, but also the moral responsibility of the service provider.

What are measures to be taken by the medical transcription service provider to protect confidential patient information?

The process of outsourcing medical transcription to a medical transcription service provider would involve:

• Uploading audio files  (narration of patient-healthcare professional encounter) to the server
• Transmission of audio files
• Downloading the audio files
• Transcribing the audio files
• Transmission of the finished transcripts
• Downloading the finished transcripts by the healthcare facility. 

Considering the procedure involved security of data is applicable at all stages:

1. When Data is at rest: This would be safety of data when it is stored prior to transmission to the medical transcription service provider and when the finished transcripts are stored before transmitting back to the healthcare facility.

2. When Data is in motion: This would include safety of data during uploading audio files, transmission of audio files, downloading audio files and transmission of finished transcripts

3. When Data is in use:  This would involve safety of data when the audio files are being transcribed.

4. When Data is disposed:  This would involve safely disposing of defunct files in such a way to ensure that they are completely destroyed and cannot be accessed by unauthorized entities. 

TransDyne, a leader in the outsourcing medical transcription industry understands the need for maintaining confidentiality of patient information and has measures in place to ensure HIPAA / HITECH compliance.

How does TransDyne ensure HIPAA/HITECH compliance?

• Use of the right systems and software: The use of 128-bit data encryption, multi-tiered application architecture, design level security safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedures and multi-modal alerts safeguards data when it is at rest and when data is in motion.
• Use of processes: Use of processes like company owned & managed facilities, not engaging any sub-contractors, employing manned security at the entry/exit points, round-the-clock video surveillance and the lack of removable storage media protect the data in use. The other measures taken for ensuring security of data in use are limiting the access to the application by User ID and an encrypted password. Access to files is limited based on the user's role. Once a user is logged in, if no activity is performed for certain time, the user is automatically logged out of the system. This ensures that there is complete security of data when it in use.
• Educating people: Educating people on the importance and procedures for HIPAA/HITECH compliance gives them a professional outlook. Having them give a commitment in writing further ensure HIPAA/HITECH compliance. This protects the data in all stages.

TransDyne believes in maintaining security standards that not only meet HIPAA/HITECH standards, but also exceed them.  TransDyne also provides medical transcription services with accuracy levels of above 99%, guaranteed turnaround time of 24 hours with an option of 4-12 hour turnaround time for STAT reports at a very reasonable price, using technology that provides numerous benefits while still being easy to use!

To avail secure medical transcription services from TransDyne, click here.