Medicine is a life saving and life improving service. The extent of service expected from the medicine sector is excessive allowing for the significance of healthcare services. Healthcare services have had to concentrate on delivering services that not only satisfy but also go beyond the expectations of patients in order to be capable to survive in the more and more competitive atmosphere. Taking into contemplation that the healthcare sector has to cope with progressively conflicting pressures made on it, it becomes necessary for health facilities to increase focus on their core business and subcontract all other activities. However the vigilance to be taken while sub contracting is to make certain that the service provider will be able offer quality services on a continued basis.
Transcription is one such activity that has a vital role to play in the efficient running of healthcare facilities having effect on various factors involving clinical decision-making, risk management and earnings management aspects. Therefore it becomes crucial to evaluate the capabilities of the medical transcription company in-depth before making the outsourcing decision. While sub contracting transcription it becomes crucial to not only appraise the service provider on their ability to fulfill present requirements but also evaluate the potential of the medical transcription company in meeting future requirements.
What are factors that are required to be assessed while contracting out medical transcription?
While sub contracting medical transcription there are particular apparent quality factors like accuracy, delivery time, billing methods, software and tools and HIPAA compliance that is obligated to be evaluated. However it is also necessary to assess the medical transcription vendor on the basis of parameters utilized for evaluating a strategic partner.
The voice transcription vendor is obligated to be assessed on the following:
The medical transcription company's understanding of the healthcare professionals’ needs: One of the premises for the feasibility of the contracting out solution is the understanding proven by the transcription service provider of the medicine process. This gives the transcription vendor a clear vision to visualize the way in which the medical transcription company can improve the working life of the physicians and other support staff.
The technological and operational abilities of the service provider to deliver quality services: It is crucial for the outsourced medical transcription vendor to have the resources required in terms of software and tools, infrastructure, people and processes to satisfy the required quality criteria.
A culture that encourages and rewards quality work: The medical transcription vendor is required to have a ideology wherein all the team members are motivated to excel in delivering quality voice transcription services.
Capabilities to anticipate the needs of healthcare professionals and healthcare facilities and meet these needs: As healthcare is an evolving field subject to changing report creation requirements, it becomes necessary for the voice transcription service provider to keep up with the changing requirements and give services accordingly.
TransDyne, a leader in the contracted out medical transcription industry has utilized their comprehensive background in software and tools and their experience in delivering transcription services to come up with medical transcription solutions that help healthcare practices conserve on time, money and effort.
The services provided by TransDyne are based on an exhaustive knowledge of the working of health facilities and physicians. Given below are a few service facilities that are directed at easing the work life of health professionals and other staff:
- Adaptable alternatives for dictation
- Several document delivery options
- Provisions for remote printing and faxing.
The software and tools utilized by TransDyne is aimed at delivering numerous advantages and HIPAA compliance while still being effortless to utilize. The manpower, functions and infrastructure in TransDyne are geared towards delivering services that meet the correctness, turnaround time and data confidentiality criteria.
TransDyne has a work ideology that believes in rewarding their personnel for quality work.
TransDyne not only serves the present requirements of health professionals and health facilities, but has also anticipated future needs and has included in provisions like HL7 interface and editing services for speech recognition software as part of their services.
To obtain exceptional medical transcription services from TransDyne, click here.
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