Medical transcription outsourcing: Providing perceptive services

The process of healthcare is complemented by inputs from various sources to provide effective and efficient healthcare services. As the healthcare sector deals with services that help improve quality of life and life saving services, it is important that the quality of inputs that contribute to the healthcare process meet the highest quality standards. Healthcare is supported by information from patient records in both the process of providing quality care and dealing with administrative & commercial aspects. It is important that the process of healthcare is documented accurately and in a timely manner to enable streamlined operations.

Medical transcription is the process of creating patient medical records by converting the audio inputs of the patient- healthcare professional encounter into text format. Healthcare facilities have various options available to them to avail medical transcription services including having an in-house department, outsourcing to independent contractors or availing the services of a outsourced medical transcription service provider or even a combination of two or more of these sources. However in the interest of quality output, curbing costs and having a proper system for transcription, outsourcing to a professional medical transcription service provider has been found to be the most viable option.

Outsourced medical transcription service providers provide perceptive medical transcription solutions for the needs of healthcare professionals and healthcare facilities. Outsourced service providers provide services that combine:

• An insight into the workings of healthcare facilities: Medical transcription services have evolved into sophisticated services that extend beyond mere typing services. Medical transcription service providers have an insight into the workings of healthcare facilities and have tailored medical transcription services and technology to support the smooth running of healthcare facilities with regard to patient medical record creation.
• Acumen to provide solutions to the perceived requirements: Medical transcription service providers have anticipated the specific requirements of healthcare professionals and healthcare facilities and provided solutions to meet these requirements. The service providers have used their experience and background to create solutions that provide for:

1. Allowing for using preferred methods of capturing dictation
2. Systems that automatically check for dictation files and upload the same for transcription at specified intervals
3. Specialty-specific trained medical transcriptionists to enhance quality of service in terms of turnaround time and accuracy.
4. Archiving of transcripts allowing for easy search options
5. Secure and speedy document delivery modes as specified by the healthcare professional/ healthcare facility.
6. Constantly work at updating and improving security measures to mitigate concerns regarding HIPAA and HITECH violation

• Discernment that provide services according to changing needs: It is a known fact that the documentation specifications of the healthcare sector is governed by statutory norms. Taking the latest meaningful use requirements mandating EMR/ EHR adoption, medical transcription service providers have discerning included the following in the scope of their services:

1. Speech recognition transcription
2. HL7 interface enabling transmission of information to the EMR/ EHR

It can be seen that choosing the right medical transcription service provider ensures healthcare facilities and healthcare professionals with not only accurate, timely, secure and cost effective creation of patient medical records but also provides perceptive services that help healthcare facilities cope with the changing healthcare documentation scenario.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete outsourced medical transcription services from TransDyne, click here

Medical transcription outsourcing: Changing with the times

Healthcare sector by its very nature is a dynamic sector having to change with the changing demands placed on it from various sources. As the healthcare sector is part of essential services the demands placed on it are numerous, encompassing patients, healthcare professionals, pharmaceuticals, insurance providers and the regulatory authorities. To meet the varied often contradictory demands placed on them, the healthcare sector draws support and inputs from various sources.

One such source that aids the healthcare sector in meeting demands placed on it is information from patient medical records. Medical transcription is the process of creating patient medical records from the dictation of the healthcare professional, detailing the patient- healthcare professional encounter. In the initial stages of the process of creating patient medical records was part of the operations of the healthcare facility. But it was soon realized that the medical transcription process is not only a specialized process requiring the right combination of people, processes and technology, but having medical transcription in-house also dilutes the focus of healthcare facility on the core business.

 

It was acknowledged that outsourcing medical transcription to a professional medical transcription service provider would ensure services that meet all the quality standards and would also help the healthcare facilities save on costs substantially. Today, medical transcription services have evolved into services beyond that of converting audio files into text files. The services provided by medical transcription service providers have the following advantages:

Service with utility based standards: Outsourced medical transcription service providers provide services that are based on solutions that are utility based and ease the working life of healthcare professionals and support staff by providing medical transcription services that have features like:

• Retaining familiar modes of dictation and facilitating automatic upload of audio files
• Enabling healthcare professionals and support staff of the healthcare facility to keep track of work in progress
• Providing options for secure and quick document delivery
• Enabling healthcare professionals to retain familiar methods of dictation- transcription while still allowing for adoption of EMR

Expertise of the service provider: The expertise of the outsourced medical transcription service provider has added to the ease of use of medical transcription services by providing all the benefits while still retaining easy to use utility features. The expertise of the service provider also helps them provide more refined services with regard to accuracy by refining the training methods. The technical expertise of the service provider helps in improving turnaround time and security.

Focus on content: Outsourced medical transcription service providers have refined their services to focus on the quality of content in the transcripts ensuring accurate and quality capture of details. This enables provision of better care and quicker and more comprehensive coding and billing.

Working with the healthcare professional and healthcare facility to anticipate problems and create solutions: Instead of presenting healthcare facilities and healthcare professionals with standardized services, outsourced medical transcription service providers have started working with them to anticipate requirements and create solutions.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete outsourced medical transcription services from TransDyne, click here.

Medical transcription services: Proactive to the needs of healthcare professionals and healthcare facilities

Healthcare is a sector that is dependent on various sources to be able to provide quality services. Apart from the skill, qualification and experience of healthcare professionals and other staff, the healthcare process draws support from various sources like laboratories, pharmaceuticals, surgical and other healthcare equipment to be able to deliver quality healthcare. The process of healthcare as well as healthcare professionals have to document every step in the process of healthcare. This ensures that they can draw information from these records for various purposes. The information in patient medical records also provide valuable inputs to other entities who are involved in other aspects of successfully running a healthcare facility.

The inputs for the data that form a part of the patient medical record comes from various sources including:

• Critical care
• Emergency department
• Pharmacy
• Laboratory
• Radiology
• Cardiology
• Labor & delivery

The information from patient medical records is utilized by:

• The coding and billing department
• Health information management professionals
• Risk managers
• Reporting to statutory authorities
• People involved in scheduling patient visits

The smooth and profitable running of healthcare facilities depend on not only accurate and timely information but also easy access to the information.

Medical transcription is the process of creating patient medical records of the patient- healthcare professional encounter. As information from patient medical records is vital for smooth running of healthcare facilities and helps them in various aspects of running the healthcare facility, it is important that the medical transcription process meets all the quality criteria. As medical transcription is a specialized skill and the role of medical transcription services has evolved to fulfill a broader role in aiding the healthcare process, the prudent option for healthcare facilities is to outsource medical transcription to a professional medical transcription service provider.

Outsourcing medical transcription to a professional service provider helps the documentation process in various aspects, including creating proactive solutions based on the developing requirements of the healthcare facility, healthcare professionals and fulfilling statutory requirements

How does outsourced medical transcription services provide proactive solutions?

• Providing software and tools for medical transcription: The process of medical transcription requires a foolproof system to ensure collection & transmission of dictation files and a process by which the finished transcripts are made available to the healthcare professional through document delivery modes of their choice. The software and tools provided by the medical transcription service provider needs to not only ensure speed and convenience but also ensure security throughout the medical transcription process
• Archives: The information from patient medical records provide useful inputs for various purposes to different departments in the healthcare facility. It is important that the healthcare professionals and the support staff at the healthcare facility have easy access to older transcripts. Outsourced medical transcription service providers provide archiving systems that enable easy access.
• Retaining the tried and tested way of information assimilation: With the prospect of adopting EMR/ EHR systems looming in the horizon, outsourced medical transcription service providers can provide major support to healthcare facilities and healthcare professionals to retain tried and tested methods of information assimilation by facilitating EMR adoption through HL7 interface.
• Speech recognition transcription: Speech recognition software has been adopted by many healthcare professionals. Though this software meets the turnaround time requirements, it requires extensive editing and proofreading to meet acceptable accuracy standards. Outsourced medical transcription service providers have stepped into the breach and are providing editing and proofreading services for these transcripts.

Outsourced medical transcription service providers have always anticipated the needs of healthcare documentation by studying the way the healthcare system works. They have used the right software and tools to provide services that meet the quality criteria of accuracy, turnaround time and security, while reducing prices and retaining convenience and familiar working modes.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

 

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete medical transcription services from TransDyne, click here.

Outsourcing internal medicine medical transcription

Internal medicine is the medical specialty concerned with the diagnosis, management and non surgical treatment of unusual or serious diseases. In modern urban practice, most internists are subspecialists: that is, they generally limit their medical practice to problems of one organ system or to one particular area of medical knowledge 

Internal Medicine medical transcription involves the transcription of audio records dictated by Internists’ and other related healthcare professionals’ encounter with patients. Knowing that it takes a specialist to take care specialist medical transcription needs, TransDyne has trained a team of medical transcriptionists in the language of Internal Medicine. This has enabled the medical transcriptionists to become domain specialists.

How does specialty training in Internal Medicine medical transcription affect accuracy levels?

Specialty training in Internal Medicine medical transcription helps the medical transcriptionists produce quality work from the very beginning. The medical transcriptionists are familiar with the terminology, therapies, procedures and drugs related to Internal Medicine. Due to the specialty training in Internal Medicine medical transcription the medical transcriptionists are able to achieve accuracy of above 99% maintaining the integrity of information captured.

How does specialty training in Internal Medicine medical transcription affect turnaround time?
Specialty training in Internal Medicine medical transcription enables the medical transcriptionists to produce high quality transcripts within the turnaround time guaranteed. Due to the familiarity with the language of Internal Medicine, the medical transcriptionist need not spend much time researching difficult terms in the Internet. Due to the higher levels of accuracy the number of quality checks required are less thus reducing turnaround time.

How does specialty training in Internal Medicine medical transcription affect pricing?
Specialty training in Internal Medicine medical transcription increases the productivity of the medical transcriptionists and decreases the time required for frequent quality checks thus bringing down the cost per line of transcription. The healthcare facility benefits from the economies of scale.

Internal Medicine medical transcription from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours and reasonable prices, it has other benefits like:

• Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.
• Flexible modes of dictation: Realizing that time is a precious commodity for healthcare professionals, TransDyne has made it possible for them to retain familiar modes of dictation enabling to manage their time for maximum productivity.
• Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation; automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs.

To know more about superb Internal Medicine medical transcription services by TransDyne, click here.

 

The role of medical transcription services in speech recognition transcription

Healthcare services have always been dynamic, responding to demands of the end user to come up with new healthcare solutions, new medications, therapies, procedures etc. The healthcare sector depends on inputs from various sources to keep up with the demands made on them by patients, statutory regulations and the need to keep a healthy bottom line.

One input that has always helped the healthcare sector meet the varied and sometimes contradictory demands placed on them is information from patient records. Documenting the process of care provided to the patient is important because it serves numerous purposes including:

• Providing the basis of continued care
• Foundation for making decisions regarding care like referring to specialists, changing method of treatment etc
• Provide a chronicle of events leading from inputs from the patients, diagnosis and the treatment procedure
• Keeps a record of the patients' response in case of experimental medication or therapy
• Providing the basis of coding and billing leading to reimbursements
• Helping in risk management
• Helping in communication with statutory authorities

Medical transcription is one of the most popular and preferred method of documenting of the patient- healthcare professional encounter. As it is a specialized skill requiring inputs in the form of the right team, the right technology and the right process to produce medical records that are accurate, timely and secure, outsourcing medical transcription has been found to be an effective solution. Outsourcing medical transcription additionally has the benefit of being cost effective as outsourcing curbs indirect costs and reduces direct costs by more than 40%.

As technology has evolved, there have been improvements in the way medical transcription works. One of the innovations in medical transcription services is the role played by medical transcription services in improving the output provided by speech recognition software.

How does speech recognition software work?

Basically speech recognition software converts the dictation of the healthcare professional into text format. In theory this seems to be an ideal solution for the documentation needs of healthcare professionals, especially as regards to turnaround time. The limitations of transcripts produced by this software include:

• Extensive training of the software to the nuances of the dictation style of the healthcare professional
• Change in the style of dictation of the healthcare professional resulting in loss of productivity
• Accuracy levels ranging between 60% - 80%
• Extensive editing and proof reading by the healthcare professional to bring the accuracy of the transcript to acceptable levels resulting in loss of productivity.

How do outsourced medical transcription services aid in speech recognition software transcription?

Outsourced medical transcription service providers aid in the process of speech recognition software transcription by providing editing and proof reading services for the transcripts produced by speech recognition software to bring the accuracy levels to acceptable and usable levels. This enables the healthcare professionals to concentrate on their core activity of providing care.

TransDyne, a leader in the outsourced medical transcription industry has used their background in information technology to develop software and tools for medical transcription that save on efforts and money and adhere to the principles of healthcare documentation.

 

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

 To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Choose the service provider with care

Once it has been decided that outsourcing the medical transcription needs is the best approach to minimizing cost and to have more time to focus on the core business, the healthcare facility needs to focus on the process of choosing the medical transcription service provider. Choosing a medical transcription service provider can be like picking out a long-term partner of business associate. Getting it right the first time can be vital, as it will mean a seamless transition from day one.

With so many companies, offering medical transcription services what makes TransDyne stand out?

• Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.
• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A Turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.
• Data security: The service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.
• Pricing: This is one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process
• Technology: The technology used by the medical transcription service provider should not only secure but should also be easy to use, without having to require extensive training.

All the above listed are tangible benefits/ services. What can make a medical transcription service provider stand out are the more subtle and difficult to enumerate intangibles.

Evaluating the quality of a medical transcription service provider on the basis of intangibles is not easy. Because these are benefits, which have a greater negative impact due to their absence, than positive impact due to their presence.

What exactly are the intangibles, which have such an impact through their absence?

• Quality guidelines
• In-house transcription
• Transparent and simple billing
• Flexibility of dictation
• Benefits of having Medical Transcriptionists trained in specialization
• Document delivery system
• Free trial without any obligatory sign up
• Dictation tips
• Track record/testimonials

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail outsourced medical transcription services from TransDyne, click here.

 

Medical transcription outsourcing : What are the advantages?

Running a healthcare facility successfully is a balancing act requiring that a delicate balance be maintained between providing quality care and maintaining profitability. To deliver quality healthcare it is imperative for healthcare facilities to clearly establish those tasks that are a integral part of the the healthcare delivery chain and outsource the rest of the inputs. This ensures that the focus is not diluted and quality is not compromised. One such input that plays a vital role in the provision of healthcare is information from patient medical records.

Medical transcription is the process of creating patient medical records from the audio recording of the patient- healthcare professional encounter. Medical transcription is a specialized skill requiring several inputs in the form of people skills, equipment and processes to be able to deliver transcripts that are accurate, timely and secure. Having patient medical records transcribed in-house tends to not only dilute the focus of the healthcare facilities from the core business but also tends to divert resources away from the core business.

One easy fix to ensure patient medical records are created without compromising quality standards and dilution of focus is to outsource the entire process to a professional medical transcription service provider. Outsourcing medical transcription provides healthcare facilities and healthcare professionals with numerous advantages.

What are the advantages of outsourcing medical transcription?

Outsourcing medical transcription to a professionally managed medical transcription service provider basically provides the healthcare facilities and healthcare professionals with numerous advantages, like:

• Reduced costs: One of the main advantages of outsourcing medical transcription is that of the substantial savings on cost. Outsourcing enables healthcare facilities transcription eliminate fixed cost of medical transcription to a large extent and enables them to convert these costs to variable cost, totally depending on the volume of transcription required.
• Faster turnaround time: Another advantage of outsourcing is that of ensuring that the transcripts are made available on time. Outsourced medical transcription service providers use a combination of the right team and the right technology to ensure that the dictation files provided by the healthcare professionals are transcribed speedily so as to meet the turnaround time commitments
• Improved patient care and quality: Outsourcing medical transcription ensures that quality standards of accuracy and turnaround time are maintained. Having accurate patient medical records available on time helps healthcare professionals in providing quality care.
• Develop more efficient billing procedures: The data in patient medical records is the basis for coding and billing. Prompt turnaround time of transcripts helps speed up the coding and billing process
• Legal usage: Patient medical records are an important part of risk management, as they chronicle the diagnosis and treatment process. Having descriptive, accurate and timely creation of records help in case of litigation
• Streamline document distribution management: Outsourcing medical transcription ensures that there is proper process available for collecting dictation of healthcare professionals and a proper system for distribution of transcripts. Delivery of transcripts can be made to folders specified by the healthcare professional, features like automated printing & faxing, delivery to multiple healthcare professionals, easy to search archives help enhance the working life of healthcare professionals.

Outsourced medical transcription services provide vital support to healthcare professionals and healthcare facilities in various aspects. However while outsourcing medical transcription it is important to source a service provider that can provide services that are accurate, speedy, secure, cost effective and using technology that provides numerous benefits.

 

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that support the smooth running of healthcare facilities . TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

 To avail complete outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Maintaining standards of quality

Documenting the healthcare process is an important aspect of healthcare services; as this aids in several areas including meeting statutory requirements, providing continuing care, preparing for coding & billing and as evidence in case of malpractice litigation. Though healthcare facilities have several options available to them for creation of medical records like point and click entry into an EMR/EHR, speech recognition, using the services of an in-house transcription team etc, one of the most preferred and cost effective method is to outsource the entire process to a professional medical transcription service provider.

Outsourcing medical transcription to a professional medical transcription service provider provides support to the healthcare facility and healthcare professionals in several aspects. Not only do outsourced medical transcription service providers provide accurate, timely, secure and cost effective services they also provide numerous benefits by virtue of the software and tools used by them for medical transcription.

Outsourced medical transcription service providers create patient medical records adhering to a strict code of ethics. The standards for the services provided include:

• Healthcare documentation that meet quality standards: Outsourcing medical transcription to a professional medical transcription service provider ensures that patient medical records are created with maximum accuracy. The medical transcription service provider uses specialty trained medical transcriptionists and a multiple level quality check method to ensure that the quality and integrity of the data is maintained.
• Securing data: Protecting the confidentiality of patient data is not only a legal obligation under HIPAA it is also a moral obligation. Outsourced medical transcription service providers understand the need for this and have measures in place to ensure HIPAA and HITECH compliance by securing people, processes, infrastructure and technology.
• Meeting turnaround time commitment: The provision of quality healthcare and to ensure quicker receivables cycle requires the patient medical records to not only be created with maximum accuracy but also on time. Outsourced medical transcription service providers ensure tight turnaround time by using a combination of well trained teams of medical transcriptionists, diligent processes and the right technology.
• Billing methods: Reducing the cost of transcription is one of the prime reasons for outsourcing medical transcription. Outsourced medical transcription service providers ensure that the pricing methods used by them are verifiable, measurable, definable, consistent, fair and honest. This ensures that the healthcare facilities and healthcare professionals understand the components of cost and are comfortable with the method of billing used by the medical transcription service provider.

While outsourcing medical transcription it is important to source a medical transcription service provider who can provide medical transcription services while adhering to the above given standards

TransDyne, a leader in the outsourced medical transcription industry has been providing medical transcription services for over a decade. TransDyne has used their extensive background in information technology to create systems that provide maximum benefits and save on efforts.

 

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing : Helping the requirements of healthcare documentation

Medical transcription has provided valuable support to healthcare facilities and healthcare professionals by helping in the healthcare documentation process. Medical transcription is the process of converting the audio records of the patient- healthcare professional encounter into text format. As medical transcription is a specialized process requiring the right blend of people skills, the right technology and an efficient process to meet the quality standards of being accurate, timely, secure and cost effective, the easy solution for healthcare professionals and healthcare facilities is to outsource the entire medical transcription requirements to a professional medical transcription service provider

Moreover this method of dictation being transcribed into text format to form a part of the permanent patient record has been the method preferred by most healthcare professionals, as this method provides many advantages, some of which are given below:

• Usability: The convenience of using outsourced medical transcription services to create patient medical records is undeniable. Outsourced medical transcription not only benefit healthcare professionals but they also provide numerous benefits to other members of the healthcare facility by providing a system for medical transcription which uses technology to provide maximum benefits while still being easy to use.
• Healthcare professional acceptance: The expectation of healthcare professionals from medical transcription services apart from accurate, timely, secure and cost effective record creation is that of allowing them to maximize their limited time resources. Outsourced medical transcription services aid in this by allowing them to retain the familiar method of dictation and make it even more convenient to capture the narration of the patient- healthcare professional encounter by allowing them to retain familiar modes of dictation. Outsourced medical transcription services also provide convenient modes of document delivery as per the preference of healthcare professionals and healthcare facility.
• Meeting expectations: Outsourced medical transcription services meet the expectation of healthcare professionals and healthcare facilities from these services. They do so by providing the following benefits:

1. Specialty trained medical transcriptionists
2. Seamless transcription services including holiday and weekend requirements
3. Transmitting information into EMR/EHR using HL7 interface
4. Securing information by having HIPAA/ HITECH compliant measures in place

• Interoperability: The process of medical transcription creates patient records which are legible and easily readable. This makes this information accessible and comprehensible to healthcare professionals and other support staff at every level. HL7 interface enables easy exchange of data with other systems without changing the essential meaning of the information.
• Data integrity: Outsourced medical transcription services help preserve the integrity of the data by ensuring that the audio files of the patient- healthcare professional encounter is captured in totality, in an accurate, complete, clear, consistent, precise and reliable.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete medical transcription solutions from TransDyne, click here.

Medical transcription outsourcing: Evaluating quality services

Medical transcription is the process of creating patient medical records from the audio of the patient- healthcare professional encounter. Patient medical records are an important component of the healthcare process as the information from these records aid the healthcare professionals and healthcare facilities in several aspects including:

• Patient treatment
• Permanent Patient records
• Referrals to other doctors
• Evidence in case of malpractice suits
• Coding, billing and insurance claims
• Satisfaction of regulatory norms.

Considering the value of information from patient records to both the operational and commercial aspects of healthcare it is important to ensure that these records are created on a timely basis and reflect accurate information.

The process of medical transcription requires a combination of the right team, the right technology and the right process to ensure quality. As medical transcription is not part of the core business of the healthcare facility and requires considerable resources to produce quality transcripts, the easy fix to ensure quality services is to outsource the entire medical transcription process to a professional service provider. Outsourcing medical transcription not only ensures accurate, secure and timely creation of transcripts it also provides the healthcare facility with the additional benefit of reduced cost and a robust technological infrastructure for medical transcription.

However while outsourcing one of the main concerns is to evaluate the medical transcription service provider's ability to deliver on quality as promised. The healthcare facility/ healthcare professional needs to assess the medical transcription service provider thoroughly to ensure that the service provider can deliver quality services as promised.

What are the criteria for evaluating quality medical transcription services?

Quality in medical transcription can be evaluated by focusing on the following aspects:

• Training methods: The quality of medical transcription work is dependent to a large extent on the skill level of the medical transcriptionists. To ensure that the medical transcription service provider has skilled people working on the transcription it is important to evaluate the training methods used by the service provider. A medical transcription service provider that believes in recruiting the best talent and further trains them to become domain experts in one or two specialties would be in a position to deliver accurate and timely services. The training provided by the service provider will also have an impact on the HIPAA and HITECH compliance, as well educated medical transcriptionists would understand the importance of maintaining confidentiality and maintain compliance.
• No subcontractors: While outsourcing medical transcription it is important to ascertain that the medical transcription service provider executes the transcription work in-house rather than further outsourcing the work to subcontractors. This ensures that the transcription quality is not diluted, turnaround time commitments are met with and the security risks are minimized. The medical transcription service provider will be in a position to provide customized solutions as per the preference of the healthcare professionals.
• Number of quality checks: While outsourcing medical transcription work it is important to understand the method used by the service provider to ensure accuracy. It is important to assess whether the dictation and transcription are subjected to more than one set of “eyes and ears”. This will ensure that errors and gaps in transcription are minimized. There also needs to be a methodology that ensures that repetitive mistakes are caught and the causes are identified so as to ensure that these errors do not recur.
• Technology: While outsourcing medical transcription it is important to assess the technology used by the medical transcription service provider. Technology has a significant role to play in easing the working life of healthcare professionals and support staff, ensuring turnaround time and security by providing software and tools for transcription which are easy to use while enabling features like flexible modes of dictation, automatic upload of dictation for transcription, customized modes of document delivery, HL7 interface, archiving etc.

TransDyne, a leader in the outsourced medical transcription industry has utilized their extensive background in information technology and their experience in providing medical transcription services to come up with medical transcription solutions that help healthcare facilities save on time, money and effort. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete outsourced medical transcription services from TransDyne, click here.