Medical transcription outsourcing: A blend of technology and human expertise

Medical transcription is a service that has become an essential component of healthcare services. Outsourcing medical transcription enables the process of healthcare to become quicker and efficient by creating records of the patient-healthcare professional encounter in an accurate and timely fashion. Additionally it also curbs costs by making the process economical and secure. Efficient medical transcription can also accelerate the reimbursement process.

It is obvious that medical transcription is more than just the process of record creation.

What exactly are the components of efficient and effective medical transcription?

To be effective and efficient, medical transcription has to have the right blend of technology and human expertise.

What role does technology play in the process of medical transcription?

Turnaround time: Turnaround time indicates the time between uploading the dictation and when the final transcript is made available to the healthcare facility. Technology plays an important role in meeting the turnaround time requirements. Use of technology enables the audio file to be delivered automatically to the medical transcriptionist for transcription by checking for files at regular intervals and uploading them. The finished transcripts are also delivered quickly and efficiently through a web based system

Security: Security of confidential patient data is one of the biggest concerns of healthcare facilities outsourcing medical transcription. Technology ensures that the data is protected during transmission using safety features like data encryption, security safeguards, firewall protected networks, sterilized e-mail servers, firewalls etc making the data secure

Lowering costs: Using the right technology enables the process of medical transcription to be quicker and safer. This increases the productivity, thus reducing costs. By making the process secure, technology also ensures that the healthcare facility is protected from litigation due to breach of security.

Ease of use: Use of the right technology enables the healthcare professionals to optimize their time, by providing multiple features that have time saving benefits and are easy to use.

What role does human expertise play in the process of medical transcription?

Accuracy: The quality/ accuracy of the transcribed document refers to the percentage of accuracy in the transcribed document viz. a viz. the audio files. The percentage of accuracy in the transcripts is largely dependent on the skill level of the medical transcriptionists. The recruitment and training process of the medical transcription service provider determines the skill level of the medical transcriptionists.

Turnaround time: The turnaround time of the finished transcripts depends on both the technology used as well the skill level of medical transcriptionists. The familiarity of the medical transcriptionist with both the system used for transcription as well as the specific terminologies used by the healthcare professional enables the medical transcriptionist to produce quality transcripts on time

Lowering costs: Skilled medical transcriptionists can lower the cost of medical transcription by producing quality transcripts on time. This increases the productivity and reduces the number of quality checks required, thus lowering costs

In conclusion it can be said that for medical transcription to efficient, effective and economical it requires the right blend of technology and human expertise.

TransDyne, a leading provider of outsourced medical transcription services uses the right blend of technology and human expertise to provide medical transcription solutions. Some of the  benefits of outsourced  medical transcription services  by TransDyne are:

• Accuracy of above 99%
• Turnaround time of 24 hours, with an option of 4-12 hours turnaround time for STAT files
• HIPAA and HITECH compliant medical transcription using the right technology, processes and people
• Fair and reasonable prices
• Technology with maximum utility with easy to use features

To avail medical transcription services from TransDyne,  click here.

Medical transcription: Outsource the right way!

Medical transcription is an important contributor to the smooth running of a healthcare facility. It is important for medical transcription be accurate, timely, reasonably priced and transmitted through secure channels. Outsourcing medical transcription to the right service provider can make this possible.

However while outsourcing such a vital function as medical transcription, care needs to be taken to prepare the groundwork for outsourcing:

Preparing the groundwork for outsourcing: Outsourcing a vital part of the healthcare process to a service provider is essentially like taking on a long-term business partner. Thereby it is important that the decision to outsource is based on inputs from every department affected by the decision.

What are the factors to be considered before outsourcing medical transcription?

a)Consulting staff: The services of the medical transcription service provider are going to be used by not only healthcare professionals, but also support staff, billing department and Information technology department. It is important to get inputs from all the people who are directly or indirectly affected by medical transcription so that the right service provider is selected.

b)Drawing up objective criteria for evaluation: It is important to have a clear objective for the outsourcing plan; this enables the healthcare facility to evaluate the medical transcription service provider thoroughly. The criteria for outsourcing could be varied, it could be cutting costs, streamlining transcription flow, reducing turnaround time or improving quality. Sometimes it could be a combination of one or more of the objectives.

c)Follow up references: Instead of taking the promises/claims made by the service provider it is important to check the references provided by the medical transcription service provider to ensure that they can deliver the promises made by them.

d)Analyze quoted price thoroughly: The billing methods used in medical transcription are varied and are subject to manipulation. The price quoted by the medical transcription service provider cannot be taken at face value, it is important to know the components of cost to be able to compare the prices quoted by different providers in an equitable manner.

e)Focus on factors beyond price: Medical transcription plays a long-term role by documenting the patient data. This information could be called upon in the future for various purposes, including litigation. It is important to weigh factors like the capability of the medical transcription service provider in providing similar services, quality of reports, the skill set of medical transcriptionists, adoption to EMR and archiving capabilities in addition to the cost factor.

f)Consider future requirements: It is important to choose a service provider who has the capability to grow along with the future requirements of the healthcare facility. Factors like increasing volumes, adding on new specialties will affect the level of service required. The service provider needs to be evaluated on the basis of their ability to service future requirements

g)Consider technological compatibility: Technology has changed the way medical transcription works. Information Technology (IT) has made the process simpler, quicker and more secure. It is important to evaluate the service provider on the basis of technological capabilities and whether further investment is required on the healthcare facility’s behalf before availing the services.

h)Avail free trial: It is important to test the services of the medical transcription service provider by availing a free trial  before actually signing the agreement.

i)Contract evaluation: The contract is the document that specifies the service level expected. It is important to study the contract carefully for clauses that are binding and consider their impact before signing. Points like restricting use of subcontractors, provisions for HIPAA and HITECH compliance need to be included in the contract document.

TransDyne is a leading provider of outsourced medical transcription services that has anticipated the needs of healthcare facilities and designed their services accordingly.  TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To benefit from outsourced medical transcription services by TransDyne, click here.

Medical transcription outsourcing: The benefits of doing it the right way!

Medical transcription is the process of converting the audio records of the patient-healthcare professional encounter into text format. Outsourcing medical transcription ensures that patient records are available on time, the cost per line of medical transcription is reduced and the receivables cycle is accelerated.

Apart from the above-mentioned benefits, outsourcing medical transcription has far reaching benefits that permeate every level of a healthcare facility.

What are the benefits of outsourcing medical transcription to a professional service provider?

To understand the benefits of outsourcing medical transcription, it is important to see how medical transcription outsourcing benefits different departments.

Management team: By outsourcing medical transcription the management of a healthcare facility can benefit from the following:

• Savings on investment to be made for computers, furniture and other equipment for the medical transcription process
• Savings on investing and upgrading technology required for medical transcription
• Time saved on reconciling the billed amounts with the services rendered due to the transparent billing method used by the medical transcription service provider
• Reduced cost per line of transcription leading to savings

Administrative team: Outsourcing medical transcription can benefit the administrative staff of a healthcare facility in the following:

• No hassle of recruiting, training and retaining medical transcriptionists
• No hassles of managing turnaround time or accuracy in the finished documents
• The onus of taking precautions for HIPAA and HITECH during the process of transcription is passed on to the medical transcription service provider

Healthcare professionals: The doctors or other healthcare professionals who are actually dictating the audio files benefit from outsourced medical transcription services in the following manner:

• Healthcare professionals are allowed to retain their familiar modes of dictation, which gives them the flexibility of managing their time in the best way possible
• Outsourced medical transcription provides additional support to healthcare professionals in the form of powerful archiving facilities, which makes it easier for healthcare professionals to trace files in an easy and hassle-free manner helping them make informed decisions

Support staff team: Outsourced medical transcription provides additional benefits to the support staff like:

• Remote printing and faxing
• Facility to correct/edit reports online
• Searching and locating reports when required by the healthcare professionals

Information technology team: Outsourced medical transcription services benefit the Information technology staff by freeing their time from medical transcription related information technology requirements by taking care of the following requirements:

• Interfacing with the EMR/EHR
• Redundancy and backup requirements
• By installing and upgrading software/hardware required for medical transcription.

Outsourcing medical transcription needs to a professional service provider like TransDyne offers healthcare facilities complete solutions for all their medical transcription needs. TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To benefit from outsourced medical transcription services by TransDyne, click here.

Medical transcription outsourcing: Excellence through proactive solutions

Medical transcription plays a vital role in the healthcare process both operationally as well as commercially. Medical transcription is the process of converting the audio records of the patient-healthcare professional encounter into a text format, this ensures that the health information regarding a patient is available to the healthcare professional in a timely manner instead of having to rely on resources like hand written notes or memory.

Commercially, medical transcription is the first step in the accounts receivables cycle. Having the medical records transcribed in an accurate and timely manner helps speed up the receivables cycle.

Through the various stages of evolution of the process of creating records of the patient-healthcare professional encounter, medical transcription has played a vital role in anticipating the needs of healthcare professionals and healthcare facilities, and created proactive solutions. Whether it is the limited time available to the healthcare professionals or the need of a healthcare facility to easily retrieve health records of a patient through a powerful archival system, medical transcription service providers have always anticipated the needs of healthcare facilities and come up with solutions to meet these needs.

How does outsourced medical transcription provide proactive solutions to the documentation needs of a healthcare facility?

By saving time: Outsourced medical transcription solutions save time of healthcare facilities at various levels.

1. Saving time of healthcare professionals: Time is perhaps one of the scarcest commodities available to healthcare professionals. Outsourced medical transcription services help healthcare professionals to optimize their time by allowing them to use flexible modes of dictation. High accuracy of documents in the transcribed documents ensure that healthcare professionals do not have to spend time going through records and correcting them. Moreover by providing healthcare professionals with powerful archival systems less time is spent on tracing files of patients.
2. Saving time of healthcare facilities administrative staff: The administration of a healthcare facility would have conflicting demands on their time. By outsourcing medical transcription, a healthcare facility administration can save on time that would otherwise have been spent organizing medical transcription. Time spent on activities such as recruiting medical transcription staff, collecting dictation and distributing finished transcripts etc. would be saved.

By saving resources: Outsourced medical transcription brings about saving of resources like space, overheads, utilities, working capital, management resources, Information technology, transcription equipment etc.

By cutting costs: One of the most valuable contributions of outsourced medical transcription is the saving of costs. Not only does outsourcing medical transcription bring down the cost per line of transcription, but it also brings down associated costs like extra payment for weekend & holiday transcription, wastage due to idle transcription capacity during slack times etc.

While outsourcing the medical transcription needs of a healthcare facility, care should be taken to evaluate the medical transcription service provider not only on the basis of criteria like accuracy, turnaround time, pricing, security and technology used, but also on the capacity of the medical transcription service provider to anticipate the needs of a healthcare facility and be proactive in finding solutions.

TransDyne is the new standard in medical transcription, providing solutions for the needs of healthcare facilities. TransDyne has the capacity to provide solutions for any type of healthcare facility, ranging from single doctor practices to huge hospitals with various specialties. TransDyne uses the right technology; the right processes and has the right team to cope up with the varied needs of healthcare facilities.

TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To benefit from outsourced medical transcription services by TransDyne, click here.

Medical transcription outsourcing: Understanding healthcare objectives

Medical transcription is the process of converting the audio records of the patient-healthcare professional encounter into text format, while maintaining accuracy, turnaround time, and security and providing the service at low costs. To this end medical transcription is a vital function for effective healthcare, taking care of both the need for information and starting the receivables cycle.

For such a vital function to be effective it is important that the process of creating medical records should be outsourced to a medical transcription service provider who understands the aims of healthcare. The aim of healthcare is as follows:

1. Safe: This means much more than the ancient maxim, “Do no harm”, which makes it the individual’s responsibility to be extra careful. It means safety should be a property of healthcare, and nobody should ever be harmed by healthcare again.
2. Effective: It should match healthcare to science; avoid overuse of ineffective care and under use of effective care.
3. Patient centered: Healthcare should be patient oriented and the individual patient’s culture and social context specific needs, deserve respect. The patient should play an important role in his/her own care.
4. Timely: Reduce waiting time for both patients and those providing care. This benefits both the patient and the caregiver.
5. Efficient: The health care system should be efficient, constantly seeking to reduce the waste and hence the cost of supplies, equipment, space, capital, ideas, time, and opportunities.
6. Equitable: Race, gender, ethnicity or income should not affect the quality of healthcare provided. All healthcare services should be equitable.

Understanding the aims of the healthcare facility and understanding the constraints under which the healthcare facility has to work to achieve these aims, helps the medical transcription service provider come up with better solutions.

How does a professional medical transcription service provider help a healthcare facility achieve their goals?

By maintaining high levels of accuracy: This means that the integrity of the information about the patient’s health and treatment is captured accurately during the transcription process. This enables both the safety of treatment and efficiency of the treatment plan.

By maintaining speedy turnaround time: The process of healthcare is largely dependent on timely information. Outsourced medical transcription ensures that the turnaround time is maintained and this in turn ensures that information is available on a timely basis.

By maintaining low costs: Outsourcing medical transcription helps the healthcare facility reduce cost of transcription thus ensuring that wastage is curbed.

By making the information secure: By making sure that medical transcription is executed through secure HIPAA/ HITECH channels, the patients’ right to confidentiality is maintained.

By using technology that is advanced but easy to use: Using the right technology that is easy to use, enables medical transcription that is timely, frees up the time of the healthcare professionals, decreases wastage of resources, keeps information safe. All these benefits help the healthcare facility in the achievement of their aims.

Outsourcing to a professionally managed medical transcription service provider like TransDyne can help a healthcare facility achieve all the aims of healthcare. TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To avail outsourced medical transcription services from TransDyne, click here

Medical transcription outsourcing: Helps improve healthcare services

Medical transcription is the process of converting the audio records of the patient-healthcare professional encounter into a text format. Medical transcription plays an important role in providing support to the healthcare process. Outsourcing medical transcription provides the following benefits:

By reducing costs: Outsourcing medical transcription to a professional medical transcription service provider helps the healthcare facility to restrict cost of transcription. Usually the medical transcription service provider would be quoting a rate that is based on  per line of transcription or some other criteria like page, report or minutes of transcription. This limits the cost to just the volume of  transcription services used. Moreover the extra costs incurred for varying volumes of transcription, holiday and weekend transcriptions would be curbed. The medical transcription service provider could provide a complete solution for the complete medical transcription needs of the healthcare facility.

By providing timely and accurate information: Timely and accurate information is essential for the healthcare professional to make informed decisions. By providing medical transcription services that are accurate and timely, the service provider would be aiding the healthcare professional in the healthcare process. The healthcare professional can make informed decisions rather than depend on memory or guesswork. A well-transcribed report is especially useful, when it involves a long-term treatment plan or when the patient is not in a position to provide pertinent information or when further referrals/tests are required.

By conserving healthcare facility resources: By outsourcing medical transcription the healthcare facility can conserve many of its precious resources like capital outlay, management staff, real estate, utilities, Information technology, advertising budgets and also time of the healthcare professionals.

By allowing healthcare professionals to optimize their limited time: Outsourced medical transcription services would allow the healthcare professional to utilize their time optimally. Many medical transcription service providers allow healthcare professionals to retain familiar modes of dictation this helps them save time. Moreover technology features like automatic uploads, downloads, powerful archiving, remote printing and faxing options help the healthcare professionals conserve their time, which would have otherwise been utilized for these functions.

By improving the receivables cycle: Medical transcription is the first step in the process of reimbursement, by providing accurate and timely information. When medical transcription is outsourced to a professional medical transcription service provider, information is available in a timely and accurate manner, thus quickening the receivables cycle.

By providing protection against litigation: Outsourcing medical transcription to a professional medical transcription service provider ensures that the information from the patient-healthcare professional encounter is captured accurately, and the confidentiality of this data is protected during the process. This ensures that there is no breach of security ensuring zero legal hassles. The transcripts also provide valuable backup for the treatment plan administered including dosages, procedures etc, forming a valuable part of the evidence against malpractice.

Medical transcription is a valuable service that aids the process of healthcare Outsourcing medical transcription to the right service provider can help improve the efficiency, decrease cost of transcription and quickens the process of reimbursement.

TransDyne is a professionally managed medical transcription service provider that has been in the business of providing outsourced medical transcription services for over a decade. TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Anticipating the needs of healthcare facilities

Outsourcing medical transcription to the right service provider has many advantages. The more obvious ones being accurate, timely, economical and secure creation of records. Apart from the obvious, outsourcing medical transcription has many strategic advantages, one of them being the service provider tailoring their services according to what the healthcare facility may require.

It is a well-known fact that the healthcare field is constantly evolving, new things are being discovered on a daily basis, both in terms of new ailments as well as new remedies in the form of medication, procedures, therapies and surgery methods. It is important that the person/s documenting the patient records be well versant with the latest developments. Moreover the norms for documentation as well technological changes in the medical transcription field also keep evolving. All these need to be incorporated without incurring additional costs.

How does outsourcing medical transcription help healthcare facilities cope up with the changing environment?

Outsourcing medical transcription can help healthcare facilities cope up with the changing environment by anticipating their needs and tailoring their services accordingly.

Solutions are provided for changing needs of the healthcare facilities by the following methods:

Training methods: Training methods adopted by the medical transcription service provider have impact on the following areas.

a)Coping with varying volumes: By constantly recruiting and maintaining a large team of medical transcriptionists, the medical transcription service provider would be able to maintain accuracy levels and meet turnaround time commitments even with huge influx of patients.

b)Dealing with specialties: A medical transcription service provider that creates specialist medical transcriptionists by training them in one or two specialties enables them to cope varying needs of the healthcare facilities, when new specialties are added. Moreover updating the medical transcriptionists on the latest developments in the particular specialty becomes more efficient. The medical transcriptionists are well versant with the terminology used and with the formats required enabling them to meet the highest standards of accuracy within optimum turnaround time.

Adopting technology: Technology adopted by the medical transcription service provider has impact on the following areas:

a)Flexible uploads and downloads: Medical transcription uses technology for dictation, uploading of audio files and downloading of finished transcripts. The technology used by the medical transcription service provider needs to be advanced to cope with all these needs and at the time need to be easy to use.

b)Powerful archiving: Healthcare facilities have a huge number of healthcare professionals dictating sizable volumes of dictation on a daily basis. The healthcare facility would also be receiving huge volume of transcribed files on a daily basis. Tracing these files, dictated as well as transcribed at any given point of time can be very difficult. Anticipating this the service provider needs to use a system which has powerful archival features to enable all these functions.

c)Security: Security of data during transmission is on of the main concerns of healthcare facilities. Technology used by the service provider needs to provide for the security of data at all levels.

d)Integration with EMR: Adoption of EMR needs that the service provider has HL7 interface to enable transmission of data into the EMR system without additional investment.

TransDyne is a professional medical transcription service provider that has always anticipated the needs of healthcare facilities and also incorporated the latest developments in the field of healthcare, while offering outsourced medical transcription solutions to healthcare facilities.

TransDyne offers medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To avail outsourced medical transcription solutions by TransDyne, click here.

Medical transcription: How does outsourcing help increase cash flow?

Outsourcing is the process of obtaining certain services through an outside service provider. Usually the services that are outsourced are essential services that form part of the costs. Outsourcing is a good method to cut down costs and sharpen focus on the core business.

Medical transcription is the process of creating medical records of the patient -healthcare professional encounter. Though medical transcription is an essential part of the healthcare process and plays an important role in accelerating the receivable cycle, it is not part of the core competence of the healthcare facility. Outsourcing medical transcription to a professional service provider is a cost effective method of record creation in a timely, accurate and secure way.

Apart from the obvious advantages of outsourcing medical transcription, there is the added advantage of increased cash flow.

How does outsourcing of medical transcription services improve cash flow?

By restricting cost of transcription: Outsourcing medical transcription limits the cost of transcription to the cost per line of transcription. There is no wastage of idle production capacity during slack times and no extra expenses for medical transcription when the patient influx is high. A professional medical transcription service provider would provide a package deal providing for varied needs including weekend and holiday transcription requirements.

By reducing investment in infrastructure: Outsourcing medical transcription eliminates the need for investment in capital investment like computers, furniture, and servers with regard to medical transcription. The healthcare facility can channel these funds for other purposes.

By reducing expenses in utilities: In-house transcription would incur a large expense in terms of utilities like power, Internet etc. by outsourcing medical transcription the cost of utilities would be dramatically reduced, thus improving the cash flow.

By shortening the receivables cycle: It is a known fact that the medical record of the patient is the basis for coding and billing and medical transcription is the process of creating these records. Timely medical transcription accelerates the process of reimbursement, thus improving cash flow.

TransDyne is a professionally managed medical transcription service provider that has been providing outsourced medical transcription services for over a decade. TransDyne provides medical transcription services, which are tailored to suit the specific needs of different healthcare facilities. Apart from increasing the cash flow of a healthcare facility, the advantages of outsourcing medical transcription to TransDyne are:

• Accuracy of above 99%
• Turnaround time of 24 hours with an option of 4-12 hours for STAT reports
• HIPAA/ HITECH compliance by use of secure technology, processes, people and infrastructure.
• No dilution of quality and security by use of subcontractors
• Reasonable and fair pricing ensuring enormous savings.
• Flexible modes of dictation
• Technology that not only enables automatic upload of files, download of files, powerful archiving, easy EMR integration, but also easy to use.
• Remote printing and Fax solutions
• 24/7 customer interaction to solve any issues that may arise
• Free trial for a limited period without any obligatory signup

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription: outsourcing advantages

When it comes to medical transcription needs of a healthcare facility, there are various options available to them. They could choose to go in for an in-house transcription team or engage Independent contractors, or engage the services of a medical transcription service provider. Sometimes healthcare facilities choose to have a combination of all three.

 

However outsourcing medical transcription needs on a turnkey basis to a professional medical transcription service provider has a lot of advantages. Once the expertise of the medical transcription service provider has been evaluated in terms of accuracy, turnaround time, security, technology and the flexibility of services, there are many advantages to outsourcing medical transcription the right way.

 

Given below are some of the advantages of outsourcing medical transcription:

• Saving time: By outsourcing medical transcription, the administrative staff of the healthcare facility as well the healthcare professionals can organize their limited time better to focus on the core business; that of providing quality care.
• Saving resources: Outsourcing medical transcription frees up resources like Information technology, real estate, working capital, management personnel etc. These resources can then be utilized more optimally.
• Savings on infrastructure: Having medical transcription in-house would require infrastructure like real estate, computers, utilities etc, which would have to be dedicated to medical transcription. By outsourcing medical transcription, investment on  infrastructure required for medical transcription  could be saved.
• Saving on efforts: A lot efforts are needed from people at every level, when medical transcription is executed in-house or through the use of independent contractors. Activities like recruitment, training requires a lot of effort. Outsourcing medical transcription makes sure that these efforts are channeled more productively.
• Less strain on internal resources: Due to increasing costs, decreasing percentage of reimbursements, and limited budgets, it has become increasingly challenging to manage internal resources. Outsourcing medical transcription lessens the strain on internal resources.
• Gaining from the expertise of the provider: Outsourcing medical transcription has the advantage of the healthcare facility gaining from the expertise of the medical transcription service provider. The experience and expertise of the medical transcription service provider add to the other benefits of outsourcing.
• High quality of service: As more and more resources of the healthcare facility are freed, the focus on providing quality services would improve, thereby enhancing the quality of service.
• Flexibility of choice: One of the major advantages of outsourcing medical transcription is the flexibility of services provided. The onus of having to organize medical transcription services for varying influx of patients, holiday transcription and weekend transcription needs is on the service provider.
• Increase shareholder value: With the minimization of costs, profits are maximized thus increasing shareholder value.
• Streamlined and improved operations: With one of the vital functions in the healthcare process, being taken care of, the administration of the healthcare facility is free to focus on other areas. This helps streamline and improve operations.
• Being competitive: The ability to cut costs without affecting the quality and turnaround time of medical reports, gives a competitive edge to the healthcare facility.
• Improvement and expansion of services: With huge cost saving benefits and improvement in efficiency, by outsourcing medical transcription, the healthcare facility, improvement and expansion plans become a reality.
• Improvement in cash flow: Medical transcription is the first stage of the receivables cycle. Outsourcing medical transcription ensures that the turnaround time is reduced, thus quickening the receivables cycle. This in turn improves the cash flow.

Apart from all the above strategic advantages, outsourcing medical transcription needs to a professional medical transcription service provider like TransDyne has benefits like quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

 

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Flexible services

In a constantly changing world, needs are also constantly changing. It is the onus of the service providers to be flexible to meet the changing requirements of their target customers. Medical transcription is a service that has been allied with the healthcare sector by converting the audio records of the patient-healthcare professional encounter into text format. To fulfill the varying needs of the healthcare sector it is important that medical transcription services be flexible.

What are the factors that could affect medical transcription?

Varying inflow of patients: The number of patients that visit the healthcare facility is not something that can be predicted. It is important for medical transcription service providers to be prepared for varying volumes of transcription depending on the inflow of patients.

Turnaround time requirements: Different specialties have different turnaround time requirements. Sometimes the healthcare professional may require the report to be transcribed instantly and sometimes a time lag does not affect the process of healthcare. A medical transcription service provider has to be in a position to meet the varying turnaround time requirements

New specialties being added to existing healthcare facilities: A medical transcription service provider may be used to transcribing only for certain specialties. When new specialties are added the medical transcription service provider has to develop competency in transcribing for the new specialty as well as keeping up with the current demands.

Expansion plans: Healthcare facilities may have plans to expand geographically as well as in other ways. This could mean that the medical transcription service provider needs to adjust to various new factors like new healthcare professionals, new specialties, new formats, different accents, different time zones, different turnaround time expectations and even different systems

Different formats required by different specialists: Medical transcription service providers have to keep up with the demands of different formats of reports required by different specialists.

New developments in the field of healthcare: Healthcare is a field that has constant developments. This could be in the form of discovering new ailments, new therapies and invention of new drugs and procedures. A competent medical transcription service provider has to constantly update its’ team of medical transcriptionists to enable them to provide expert medical transcription services.

Adoption of EMR: Healthcare facilities may decide to implement an EMR/EHR system. This would require a medical transcription service provider to enable entry of information into the EMR/EHR via HL7 interface.

Adoption of voice recognition software: Sometimes the medical transcription service provider has to adopt the role of proofreader/editor when healthcare facilities have adopted voice recognition software for their medical transcription needs.

Being associated with healthcare, medical transcription services have to be flexible to meet the varying needs.

TransDyne, a leader in the outsourced medical transcription industry, believes in being flexible to meet the varying needs of healthcare facilities.

• TransDyne has a team of expert medical transcriptionists who have trained to be domain experts in various specialties; this ensures that medical transcription needs for new specialties added are handled expertly.
• TransDyne has the technology in place to handle HL7 interface for EMR/EHR adoption.
• TransDyne can handle varying turnaround time requirements as well any specific formats required by healthcare professionals.

Availing outsourced medical transcription services from TransDyne, provides numerous benefits like medical transcription services with 99% accuracy, a guaranteed turnaround time of 24 hours with an option of 4-12 hours for STAT reports, technology that is advanced but easy to use and transcription through secure channels to ensure HIPAA and HITECH compliance.

To avail flexible medical transcription services from TransDyne, click here.

Medical transcription outsourcing : Understanding cost

Medical transcription is the process of converting audio files of the patient-healthcare professional encounter into text format. These records form a part of the permanent patient record and are used for various purposes, including coding and billing for the purpose of reimbursements. Medical records are a valuable resource to the healthcare professional for providing quality healthcare on a timely basis.

In spite of being an important part of the healthcare process and an accelerant of the receivables cycle, medical transcription is one of the cost factors. To understand the cost of medical transcription it is important to evaluate all options available for availing medical transcription and evaluate the cost components of each method. A healthcare facility can avail medical transcription services by the following means:

By having an in-house transcription team: To calculate the cost per line of transcription under this method, the healthcare facility needs to include indirect costs like cost of real estate, overheads, utilities, managerial/supervisory costs, cost of training, cost of repairs & maintenance, cost of weekend & holiday transcription, cost of IT along with the direct costs like salaries and benefits paid to  medical transcriptionists. Factors like cost of overtime and loss of productivity during slack hours also need to be added to arrive at realistic costs.

By having independent contractors working for them: To calculate the costs under this method, apart from the cost per line of transcription, factors like cost of coordination of transcription activities, cost of in-house IT towards medical transcription, server costs for upload & download of files, cost of equipment & software provided to the Independent contractors, cost of security measures, needs to be added to arrive at the actual cost per line of transcription.

By outsourcing to a professional medical transcription service provider: Under this option the cost per line of medical transcription is clearly defined by the service provider. However the medical transcription service provider needs to evaluate on the accuracy, turnaround time, security, technology used and the billing method before arriving at the final costs.

By having a combination of the above methods: Using more than one source to meet medical transcription needs can lead to complexities like different methods of billing, different methods of calculating accuracy, different technology used by different providers, cost of coordination and the additional cost of ensuring security of data. This method could probably create confusion and additional work.

In conclusion, it can safely be said that outsourcing to a professionally managed medical transcription service provider can help the healthcare facility curb costs and limit it to the cost per line of transcription. However while doing so, care needs to be taken to evaluate the medical transcription service provider on the following:

• Billing method
• Security measures taken by the medical transcription service provider
• Quality measures to obtain accuracy
• Turnaround time
• Technology

TransDyne,  a leader in the outsourced medical transcription industry provides  professional medical transcription services.  Some of the benefits of outsourcing medical transcription to TransDyne are:

Fair and transparent method of billing: TransDyne uses the character line method of billing. This method is measurable, verifiable, definable, consistent and fair & honest. TransDyne takes care to explain the billing method in detail at the very beginning so that both parties understand all the components of cost.

Secure medical transcription: TransDyne ensures security of confidential patient data by securing technology, infrastructure and people & processes. The methods used by TransDyne to ensure security of data not only meet HIPAA and HITECH standards but also exceed them.

Accuracy of above 99%: TransDyne ensures accuracy levels by training their medical transcriptionists in one or two specialties making them domain experts preparing them to transcribe at top quality. TransDyne further adopts a four level quality check method to attain maximum accuracy.

Turnaround time of 24 hours: TransDyne ensures turnaround time using the right technology, the right training method and the right people.

Technology that is advanced but easy to use: TransDyne believes in using the latest technology with features like automatic uploads & downloads, archiving and HL7 integration that is easy to use.

To avail reasonably priced quality medical transcription services from TransDyne, click here.

Medical transcription: The beginning and the end

Medical transcription has become popular both as a profession and as a service needed by healthcare facilities. Though most people are aware of medical transcription as a process of converting audio files of a patient-healthcare professional encounter into a text format, the role of medical transcription is still not clear and is often confused with Medical billing or that of a medical secretary.

Medical transcription is more than just the conversion of audio files of the patient-healthcare professional into text format. The records created by medical transcription play an important role in the following:

1. Patient treatment: Information plays a vital role in continuity of patient treatment. Factors like age, sex, occupation, lifestyle, allergies, previous treatments & medication etc are vital to the ability to provide quality care. Medical transcription plays an important role in recording these details as accurately as possible.
2. Permanent Patient records: Medical transcription creates records of the patient-healthcare professional encounter to form part of the permanent patient record. This enables the healthcare professionals to draw information from a reliable source rather than depend on his/her memory or the patients themselves. The medical record containing the patient’s medical history is especially important while providing emergency care, where the patient is not in a condition to provide details about himself/herself.
3. Referrals to other doctors: A patient may be required to be referred to a specialist for further treatment. In this case the medial record provides information of the findings and treatment given till date and prevents wastage of resources by preventing duplication.
4. Evidence in case of malpractice suits: In case of litigation the medical record provides important evidence of the process of healthcare provided by the healthcare professional. Documenting the patient-healthcare professional process in detail can lessen the ambiguity and clear the healthcare professional of any malpractice.
5. Satisfaction of regulatory norms: The law requires that the patients’ record should be maintained by the healthcare facility for a minimum period of time.

The role of medical transcription is not just limited to the healthcare aspect. Medical transcription also plays a vital role in the accounts receivables cycle. The information recorded in the patient’s records form the basis of:

• Coding: Based on the information in the medical record coding is done as per CPT (current procedural terminology) and ICD (international classification of disease) with the help of coding books and maintaining coding guidelines.
• Billing: The bills are then generated as per the coded records, which are then sent to the relevant insurance providers for claims.

Medical transcription plays a vital role in both the provision of quality healthcare as well as the commercial aspects. Medical transcription starts with the patient-healthcare professional encounter and continues to play an important role in collections as well as providing information for other factors like research, profiling of diseases, prevention of epidemics and preventive disease management.

 

Considering the vital role played by medical transcription, choosing a medical transcription service provider requires careful consideration. The medical transcription service provider needs to be assessed on the basis of accuracy, turnaround time, security, pricing and the technology used by the medical transcription service provider.

 

TransDyne offers quality medical transcription at reasonable prices, executed by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

 

To avail outsourced medical transcription services from TransDyne, click here

Medical transcription: Outsourcing improves turnaround time and report accuracy

Outsourcing medical transcription has numerous benefits like reduction in the cost per line of transcription, shortening the accounts receivables cycle, decreasing management expenses and improving utilization of resources that would otherwise have been utilized for medical transcription. But the main benefit of outsourcing of medical transcription is that of increasing the accuracy of medical reports and decreasing turnaround time.

How does outsourcing medical transcription affect the accuracy of medical reports?

Core business: Medical transcription is the core business of the medical transcription service provider. This helps improve the accuracy level of the finished transcripts because all the resources of the medical transcription service provider are focused towards medical transcription unlike healthcare facilities whose core business is that of providing quality healthcare and medical transcription is just a support service.

Superior recruiting and training: The accuracy of the finished transcripts is totally dependent on the caliber of medical transcriptionists. A medical transcription service provider would have a process by which the best talent in the business would constantly be recruited and trained. The medical transcriptionists would not only be trained in the process of general medical transcription, they would also be given specialist training enabling them to become domain experts. This ensures accuracy of the finished transcripts from the very beginning.

Multi-level quality checks: A medical transcription service provider would have several levels of quality checks in place to ensure accuracy of the final transcripts. This would mean that the medical record would be subjected to quality checks by several sets of qualified “eyes and ears” to make sure that errors are minimized.

How does outsourcing medical transcription affect the turnaround time of finished transcripts?

Large pool of qualified medical transcriptionists: A medical transcription service provider would have a large pool of trained and qualified personnel who would be able to cope with the varying requirements of healthcare facilities. This would ensure that the turnaround time guarantee is met with in spite of factors like shift changes, absenteeism, weekend & holiday transcription requirements.

Use of technology: A professional medical transcription service provider would use advanced technology to meet both the turnaround time and security requirements. This would mean that the healthcare facility could benefit from this technology through improved turnaround time and security without having to make any additional investments.

It can be seen that by outsourcing medical transcription to a professionally managed medical transcription service provider a healthcare facility can benefit not only in terms of cost saving but also through increased accuracy and reduced turnaround time.

TransDyne is a professional medical transcription service provider that guarantees  accuracy levels of above 99%. TransDyne focuses on the recruitment of quality medical transcriptionists and provides them with specialty training enabling them to provide quality transcription from the very beginning. TransDyne ensures accuracy by adopting a four level quality check of medical transcriptionist, language proofreader, unit in charge and finally by our quality assurance (QA) team which tries to minimize errors before returning the finished reports.

TransDyne assures a turnaround time of 24 hours from the time of receipt of the audio. STAT reports have a turnaround time of 4-12 hours. TransDyne offers fast medical transcription and maintains their turnaround time by maintaining a large pool medical transcriptionists who are trained to their stringent standards. TransDyne has a technologically advanced system that has features like automatic uploads and downloads. These features enable the audio files to be uploaded automatically for transcription and also enable the finished transcripts to be made available automatically, improving turnaround time.

Not only that TransDyne offers medical transcription services at low costs, with maximum security ensuring HIPAA and HITECH compliance!

 

To know more about quality medical transcription services by TransDyne, click here.

Medical transcription: Outsourcing the right way!

Outsourcing medical transcription need not be a traumatic and difficult process. The transition to outsourcing can be made easy by the simple process of matching the needs of the healthcare facility to the services provided by the medical transcription service provider.

When it comes to any service there are certain common factors that are absolutely vital. The same criteria can be applied to outsourcing medical transcription services. Normally any service is evaluated based on the following:

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  Quality: In case of medical transcription quality of service is denoted by the accuracy of the transcribed document in comparison to the audio records
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  Speed: The speed of service in case of medical transcription refers to the turnaround time. The turnaround time required can vary according to the type of services provided by the healthcare facility
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  Consistency: Consistency of service with reference to medical transcription refers to the ability of the medical transcription service provider to provide consistent service no matter what the volumes.
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  Convenience: Convenience in medical transcription services refers to the technology used. As time is a sparse commodity for healthcare professionals, the technology used for medical transcription should be easy to use without compromising the utility.
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  Flexibility: Flexibility of services in medical transcription refers to both the volumes as well as the modes of dictation.
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  Safety: Safety in medical transcription services refers to the security of confidential patient data at all stages of transcription. For medical transcription services to provide the requisite security care has to be taken to secure people, processes and technology.
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  Location of service: Location of service has lost all importance in this digital era. Medical transcription services can be availed from any location as long as the services meet all standards of accuracy, turnaround time, reasonable costs and security.
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  Investment: Availing services like medical transcription could mean additional investment in certain equipment. Care has to be taken to choose a service provider who can start the services with minimum investment. 
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  Cost saving: One of the main benefits that a healthcare facility hopes to have from outsourcing medical transcription is that of enormous cost saving. Pricing has to be studied based on the parameters to make sure that there are no hidden costs.

Once a medical transcription service provider has been evaluated on the following criteria the next stage would involve:

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  Check references: This will provide an additional assurance on the capabilities of the medical transcription service provider to deliver the services as promised.
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  Avail free trial: Availing a free trial period for the services will help healthcare facility experience the service firsthand.
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  Check for channels of communication: Any service needs to be backed up by good channels for communication so that any doubts that arise can be clarified instantly.

TransDyne is a medical transcription service provider having vast experience in providing medical transcription services. TransDyne provides medical transcription with an accuracy level of above 99%, a turnaround time of 24 hours and an option for 4-12 hours for STAT reports, at fair and reasonable prices, through secure channels, all these services are provided with technology that is advanced but easy to use.

 TransDyne proudly displays the testimonials of their clients on their website, offers a free trial period for availing their services and has open channels for communication enabling their customers to be in touch with them all the time.

 To avail superb medical transcription services from TransDyne, click here.

Medical transcription: Billing methods and line count methodology.

When it comes to outsourcing medical transcription needs, there are many factors to be considered. A healthcare facility needs to analyze what it exactly hopes to gain from outsourcing and then has to evaluate a medical transcription service provider on the basis of these criteria.

But one of the most important and often ignored factors is the billing method used by the medical transcription company. On the face of it, this could seem trivial, but it is really important to study this to ensure that the partnership with the service provider works in the long run. Comparing quotes by different providers could be like comparing apples to oranges. One needs to understand the variables in the billing methods used to make an equitable evaluation.

There are different methods of billing; some of the methods are as follows:

Page: Under this method the client will be charged on the number of pages transcribed. This seems like a fair and verifiable method unless one looks at it in depth. The disparity arises because of differences in the contents of a page. A page could have as many as 46 lines or have a low as 10 lines. However the amount charged would remain the same regardless of the contents of the page.

Report: Under this method the client will be charged a flat rate on each report transcribed. Again this is not a fair method of calculating rates for transcription as the number of pages and lines in a report could vary vastly.

Minute: Under this method the client would be charged on the number of minutes transcribed. This would mean that a slow talker would be charged more than a fast talker. This method would also include interruptions and any other intrusions that occur while a healthcare professional is dictating. Factors like accent, specialty of the healthcare professional could affect the cost of transcription.

Gross lines: Under this method a client would be charged on a visual count of lines. Many healthcare professionals do prefer this method given the ease of calculation. However what they do not realize is that under this method the bill could be beefed up by double spacing and other formatting tricks.

Visible black character: Under this method the client would be charged on the characters that are visible. This method does not provide for equitable charges for the efforts put in by the medical transcriptionists for spacing, formatting, bolding, italicizing, underlining, tab sets etc. Normally the charges under this method are inflated taking into consideration these factors, making this method unattractive.

Character line: Under this method the total number of characters transcribed including space and returns are added and the total is divided by a predefined number like 50, 60, 65 characters to arrive at the total number of lines transcribed.

The character line method of billing has the advantage of meeting all the criteria of “ Billing method principles” as recommended by the MTIA.

According to the billing method principles advocated by the MTIA a billing method has to be:

• Verifiable
• Definable
• Measurable
• Consistent
• Fair and honest

TransDyne has adopted the character line method of billing, charging 10 cents for a 65-character line. This ensures that the client is charged a price, which is fair and easy to understand. Care is taken to make sure that the healthcare facility has no doubts about the method about the line count methodology and the billing method.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time and executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail low cost medical transcription services from TransDyne, click here

Medical transcription outsourcing: Quality services

What makes the quality of a service great?

When the needs that lead to the purchase decision are fulfilled with the right service, with the desired quality, within the desired parameters, within the desired timeframe, with ease and with reasonable prices, it would be considered to be of the great quality.

When it comes to a service like medical transcription, which is a critical part of the total healthcare process, the components of great quality would be defined as:

Accuracy: Accuracy in medical transcription refers to the integrity of the data in the text report in comparison to the audio recording. Accuracy is one of the most important criteria while assessing medical transcription services as the data in the medical record forms the basis of patient records, future treatment, referrals and in case of litigation.

Turnaround time: Apart from the accuracy of the data recorded, the turnaround time of the reports is important for the ability to provide quality care. Having the right information at the right time can help improve the quality of care and accelerate the receivables cycle.

Security of data: The information collected during the patient-healthcare professional encounter is private and confidential. It is important to protect the confidentiality of the data during transmission, as this data is vulnerable to misuse.

Right technology: Technology plays an important role in both protecting the confidentiality of the data as well as the turnaround time. Not only this, technology also plays a major role in providing busy and time-starved healthcare professionals ease of use allowing them to make optimum use of their time.

Reasonable prices: Though medical transcription is critical to the provision of quality care and the acceleration of the receivables cycle, it does not directly contribute to the income, therefore the cost per line of transcription should be fair and reasonable.

Flexibility: For medical transcription services to be great, the service has to have the flexibility to adjust and provide services as per the needs of the healthcare facility. Special requirements like reports in specific formats, holiday & weekend transcription, STAT reports etc. need to be accommodated.

What are the factors that help achieve quality medical transcription?

The right people: The quality of medical transcription is totally dependent on the quality of medical transcriptionists. Quality of medical transcriptionists is again dependent on the recruitment and training methods used by the medical transcription service provider. Care has to be taken to have a foolproof selection process and medical transcriptionists have to be trained in specific specialties instead of generic training. This helps them become domain experts who can produce quality work within specified turnaround time from the very beginning.

The right process: To achieve quality medical transcription, there needs to be a process in place, which will ensure that the data is captured accurately and errors are minimized. Moreover having the right process also ensures that turnaround time is met and security of data is not compromised.

The right technology: Technology plays varied roles like:

a)Easy and flexible modes of dictation
b)Easy & automatic uploads and downloads
c)Help secure the data during transmission with features like encryption, firewalls etc
d)Powerful archival facility
e)HL7 transmission for easy transition to EMR/EHR

The right customer support: The process of outsourcing medical transcription can be easy and simple when backed up by the right kind of customer support, which actively finds out the specific requirements of the healthcare facility and tailors the solutions accordingly. Even after the services have begun, a good customer support system in place can iron out any hiccups and solve minor issues immediately.

TransDyne provides flexible and quality medical transcription services with an assured accuracy level of above 99%, guaranteed turnaround time of 24 hours and an option of 4-12 hours for STAT reports, through secure channels, at reasonable prices and with technology that is advanced but easy to use. TransDyne has the right people, the right process, the right technology and the right customer support to provide quality medical transcription.

To avail quality medical transcription services from TransDyne, click here.

Medical transcription: Turnaround time

Medical transcription is the process of converting the audio records of a patient-healthcare professional encounter into a typed format, which is then stored as part of the patient’s permanent health record. This record could be stored in paper format or as a soft copy. This ensures that information is available for the continued care of the patient. Moreover this record is also essential to initiate the process of reimbursement.

The quality of medical transcription services is evaluated on the basis of accuracy, turnaround time, pricing and security. The added benefit of medical transcription comes from the technology used by the medical transcription service provider, providing additional features that add value to the service.

As with any other service the value of the service comes from being available on time. In case of medical transcription this becomes even more important as it involves healthcare where having the right information can make a huge difference to the quality of healthcare. Having records on hand takes away the need to depend on memory or guesswork.

Turnaround time denotes the time between uploading the audio files to when the finished transcripts are made available to the healthcare professional. Most service providers guarantee turnaround time. The decision making process for choosing the right provider means that they should be evaluated on their ability to meet their commitment.

A healthcare facility needs to carefully evaluate the turnaround time guaranteed by the service provider. There are certain criteria that can be used to evaluate whether the guaranteed turnaround time will be delivered. Given below are some of the factors, which indicate the ability of the service provider to deliver on their guaranteed turnaround time:

Technology: Apart from convenience and security, technology used by the medical transcription service provider plays a significant role in meeting turnaround time guarantee. Convenient features like automatic upload for dictation, downloading finished transcripts, and backup systems can cut down the turnaround time. This would make work at both the healthcare facility and medical transcription service provider’s ends fast, safe and convenient.

Executing medical transcription work in-house: When a service provider executes all the medical transcription work outsourced to them, in-house, this not only ensures accuracy and security, but also cuts down the turnaround time. Factors like system failure, absenteeism and power failures at the subcontractors’ end can cause a lot of delays. Moreover subcontractors would treat work as just another job and not have the commitment to meet the turnaround time offered by the service provider.

Training methods used: As medical transcription work is totally dependent on the skill set of the people working on it, the training method used by the medical transcription service provider can fine-tune the turnaround time. Medical transcriptionists trained to be domain specialists could be able to execute accurate work at optimum speed from the very beginning.

Service provider’s experience in dealing with varied customer needs: The experience of the medical transcription service provider in dealing with healthcare facilities of all types would give them the experience to have tried and tested methods in place to produce quality work within the turnaround time promised.

Standardized quality check procedures: Having a standard method in place for producing work of accuracy levels promised can ensure that the turnaround time guarantee is met with.

TransDyne offers a turnaround time guarantee of 24 hours with an option of 4-12 hours for STAT reports. TransDyne meets the turnaround time commitment by using the latest technology, executing all medical transcription work in-house, training medical transcriptionists to be domain specialists, have experience in dealing with healthcare facilities with varied needs and has in place standardized quality check procedures.

Not only guaranteed turnaround time, TransDyne also offers medical transcription with an accuracy of above 99%, at fair and reasonable prices, through secure channels and with technology that is advanced but easy to use!

To avail prompt medical transcription services from TransDyne, click here.