Medical transcription outsourcing: Providing efficient and reliable support

The process of healthcare has always depended on quality inputs to be able to deliver quality care. One of the inputs in the process of healthcare that has remained unchanged over the years is the need to maintain records of the patient- healthcare professional encounter, though the mode of documenting the patient encounter has evolved considerably. With the advent of technology the patient records evolved from often illegible scribbles to neatly typed notes and from thereon to the current form; electronic records. As the standards for these patient medical records became stringent and the technology used for creating these records became more complex these services have evolved into specialized services requiring the right processes, the right team and the right technology to meet these criteria.

In its current form medical transcription -the process for creating patient medical records from the dictation of healthcare professionals has become a specialized service requiring dedicated resources. Considering the often-contradictory demands placed on the limited resources available to healthcare facilities, outsourcing medical transcription has become a prudent decision. Outsourcing medical transcription not only helps the healthcare facility concentrate on their core business, but also provides efficient and reliable support for the present and future medical transcription requirements of healthcare professionals and healthcare facilities

How do outsourced medical transcription service providers provide efficient and reliable support to healthcare facilities and healthcare professionals?

Outsourced medical transcription service providers provide efficient and reliable support by providing services that include:

• Volume support: One of the major hurdles faced by healthcare facilities is planning medical transcription support for varying volumes. This occurs due to the unpredictability of the patient volume at any given time. Outsourced medical transcription service providers provide efficient and reliable services for varying volumes without compromising on accuracy or turnaround time.  Timely and accurate medical transcription in turn not only ensures quality care but also ensures that reimbursement process also takes place on time.

• Supporting all dictation modes: Outsourced medical transcription service providers support dictation as the method of data collection, which is the most preferred method of healthcare professionals. Moreover medical transcription service providers also allow healthcare professionals to use dictation modes of their choice, which helps them optimize on their time.

• Modes of document delivery: The technology used by the medical transcription service providers ensure that transcripts are delivered to healthcare professionals in a quick, secure, reliable and efficient manner through the mode preferred by them. This saves on the efforts of healthcare facility support staff. Outsourced medical transcription service providers also use HL7 interface for adoption of EMR/EHR.

• Easy access: Outsourced medical transcription service providers ensure that healthcare professionals and the support staff at the healthcare facility have easy access to patient medical records by providing archive facilities

• Reducing costs: Outsourced medical transcription service providers ensure efficiency and reliability by helping the healthcare facility save on cost of transcription substantially.

• HIPAA and HITECH compliant services: Ensuring the security of patient medical records during the medical transcription process are cause for major concern. Outsourced medical transcription service providers help mitigate this concern by having efficient and reliable measures in place to secure confidential patient data in all aspects. 

It can be seen that outsourced medical transcription service providers provide efficient and reliable support to healthcare professionals and healthcare facilities by making efficient use of technology, the right teams and the right processes.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing services that are tied to improved outcomes

Medical transcription has been associated with healthcare services by providing essential support that enables clinical decision making, receivables management and risk management.  As medical transcription is a specialized skill requiring dedicated resources in terms of time, investment and technology to meet the quality standards of being accurate, timely, secure and cost effective, outsourcing medical transcription has been found to be one of the best options.

Outsourcing medical transcription provides healthcare professionals and healthcare facilities with many advantages over the alternative methods of documentation like point and click entry, speech recognition software or even having an in-house medical transcription team. In fact outsourced medical transcription service providers provide services that help healthcare facilities meet the expected outcomes from the documentation purpose.

What are the expected outcome from documenting the patient encounter and how do outsourced medical transcription service providers help improve on these outcomes?

The healthcare professional- patient encounter is documented to support the following outcomes:

• Providing a complete picture of the patient's medical history including demographics, symptoms, findings, diagnosis, treatment and response to treatment.
• Providing a base of reference for all future encounters
• Helps avoid wastage of resources by helping avoid unnecessary or repetitive tests/ procedures etc.
• Provides the proper sequence of treatment and provides justification for treatment, which acts as a defense in case of litigation
• Provides the base for coding and billing leading to reimbursements
• Helps meet statutory compliance requirements
• Provides a basis of epidemic management
• Provides useful information for reviews and improvement programs etc
• Provides a record of treatment and reaction to treatment in case of research for new drugs etc. 

Outsourced medical transcription service providers provide support in all these aspects by providing services that include the following benefits:

• Medical transcription is the process that allows for documenting the narrative portion of the patient encounter, which provides healthcare professionals with valuable support in planning the care process. Outsourced medical transcription service providers not only allow for the narrative to be included in the patient medical records but also ensures that these details are captured with the maximum accuracy possible. Retaining the narrative portion also provides invaluable support for receivables management and risk management

• Medical transcription service providers also ensure not only accuracy but also ensure that these transcripts are made available to healthcare professionals on time. For maximum convenience, outsourced medical transcription service providers also ensure delivery of transcripts through preferred modes of document delivery

• Outsourced medical transcription service providers ensure that healthcare professionals have easy access to older patient medical records by providing archive facilities that can be easily searched using various criteria.

• Additionally outsourced medical transcription service providers also provide editing and proofreading services for healthcare professionals using speech recognition software to help bring the accuracy to acceptable levels

• Outsourced medical transcription service providers enable adoption of EMR/EHR using HL7 interface. 

It can be seen that outsourcing medical transcription to the right service provider can help improve on the expected outcome of the healthcare process.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Offering an open and complete process for recording patient visit

The process of healthcare has always needed to document the care process for various purposes including clinical decision-making, receivable management, risk management and for fulfilling statutory obligations. Medical transcription is one of the most preferred methods of documenting the process as it intuitively fits in with the work life of healthcare professionals by providing several flexible options. As the process of medical transcription requires commitment in terms of people, processes and technology, outsourcing the entire process to a professional medical transcription service provider has been found to be effective, efficient and economical.

Over the years outsourced medical transcription service providers have ensured that the process medical transcription keeps evolving and changing according to the changing needs of the healthcare sector.  Medical transcription service providers have ensured that the process of documentation has become an open and inclusive process that includes all those who are using the information from patient medical records. This has enabled two-way communication between all the end users resulting in services that provide multiple benefits

What are the ways in which medical transcription service providers have made the medical transcription process more interactive and inclusive?

Medical transcription service providers are aware that patient medical records are the basis for several aspects of running a healthcare facility successfully. The information from these records is accessed by different people at different level. Some of the benefits provided by outsourced medical transcription services are as follows:

• Providing flexible modes of dictation: Outsourced medical transcription service providers not only allow healthcare professionals to use dictation devices of their choice they also ensure that these audio files are automatically uploaded and transmitted for transcription. This is done automatically by configuring the medical transcription system.

• Providing options to keep track of work in progress: It is important for support staff at the healthcare facility to have an effective mechanism that enables them to track the work in progress. Outsourced medical transcription service providers have provided this facility to keep tabs on the work in progress at every stage of transcription.

• Providing archive facilities: As the process of healthcare may involve more than one visit from the patient, it is important for healthcare facilities and healthcare professionals to have easy access to older transcripts. Outsourced medical transcription service providers have provided for this eventuality by archiving older files, which can be, searched various search criteria.

• Providing flexible modes of document delivery: Outsourced medical transcription service providers have used software and technology to deliver transcripts to healthcare professionals in a speedy and secure manner in the mode preferred by them. They have also enabled adoption for EMR/EHR using HL7 interface.

• Helping preserve the narrative: It is a known fact that reimbursement levels are determined by the quality of documentation and having detailed patient medical records is also important for risk management. Outsourced medical transcription service providers help healthcare professionals retain the narrative portion of the patient medical record, which helps in both these aspects.

• Providing an efficient system for transcription: Outsourcing medical transcription ensures that the healthcare facility have access to an effective system for medical transcription which reduces the burden of the information technology personnel of the healthcare facility.

• Providing a forum for feedback: Outsourced medical transcription service providers have provided open channels of communication to enable feedback from healthcare professionals.

• Providing feedback to healthcare professionals and healthcare facilities: Outsourced medical transcription service providers provide healthcare professionals with feedback and resources to improve their dictation practices, which enables them to improve their practices resulting in quality documentation. 

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Helps minimize disruption to the healthcare professional workflow

Outsourced medical transcription services have provided important support to the healthcare process by effectively taking over the process of documenting the patient- healthcare professional encounter. This has helped healthcare facilities and healthcare professionals focus on what is essentially their core business; that of providing quality healthcare while still maintaining a healthy bottom-line. Outsourced medical transcription services not only provide accurate, timely, secure and cost effective services, but also ensure that the workflow of the healthcare professionals is disrupted to the minimum level possible.

How do outsourced medical transcription service providers help minimize disruption to healthcare professionals' workflow?

Working closely with the healthcare sector, over the years medical transcription service providers have developed considerable expertise regarding the work life of healthcare professionals. Combining this knowledge with resources like the right technology, the right team and the right processes has enabled them to develop medical transcription solutions that blend in intuitively with the workflow of healthcare professionals.

Some of the solutions developed by outsourced medical transcription service providers that help in minimizing disruption of the healthcare professionals' workflow are:

• Remote services: Outsourced medical transcription service providers have essentially removed the necessity of having medical transcriptionists in the physical premises of the healthcare facility. This helps in not only saving resources like space, utilities etc. it also facilitates HIPAA / HITECH compliance by ensuring minimum contact of the medical transcriptionist with the patient.

• Easy to use technology: Outsourced medical transcription service providers have used software and tools for transcription, which provide multiple benefits while still remaining easy to use. This helps healthcare professionals draw benefits from this technology without having to go through an extensive training program or making too many changes in their work style.

• Flexible modes of dictation: As time is a scare commodity for healthcare professionals, medical transcription service providers have allowed them to dictate using devices they are familiar with. This has helped them optimize their time to improve productivity

• Document delivery modes: Outsourced medical transcription service providers have provided multiple options for document delivery like delivery of transcripts to specified folders, providing copies of the transcript to multiple users, remote printing/ faxing etc. This has helped not only the healthcare professionals but also the support staff.

• Editing and proofreading services for speech recognition software transcription: Many healthcare professionals and healthcare facilities have heavily invested in speech recognition software, but have found accuracy of transcripts produced by this method below acceptable levels. Outsourced medical transcription service providers provide editing and proofreading services for healthcare professionals using this speech recognition software, to bring the accuracy levels up to acceptable levels

• Adoption of EMR using HL7 interface: Outsourced medical transcription service providers have enabled healthcare professionals to retain their preferred method of documenting the patient encounter; dictation-to-transcription, while still enabling adoption of EMR/EHR using HL7 interface.

• Archives: Outsourced medical transcription service providers have even made searching for older transcripts easier by providing archive facilities from which older transcripts can be searched using different criteria. 

It can be concluded that the right medical transcription service provider can help minimize disruptions to the healthcare professionals’ workflow and enhance efficiency.

TransDyne, a leader in the medical transcription industry has made quality a key word in their work processes. TransDyne has adopted the process of continuous and comprehensive quality improvement to improve quality of medical transcription at every level. TransDyne realizes that quality is a continuous process and therefore Quality Guidelines are established and implemented at every level. This attitude of adopting quality as the basis of their services and their aptitude in information technology has helped them come up with easy to use medical transcription solutions that help save on time, money and efforts.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail quality medical transcription services from TransDyne, click here.

Outsourcing general surgery medical transcription

General surgery is a surgical specialty that focuses on abdominal organs, e.g., intestines including esophagus, stomach, small bowel, colon,liver , pancreas, gallbladder and bile ducts, and often the thyroid gland (depending on the availability of head and neck surgery specialists). They also deal with diseases involving the skin, breast,  and hernias. These surgeons deal mainly in the Torso.

General Surgery medical transcription involves the transcription of audio records dictated by General surgeons and other related healthcare professionals’ encounter with patients. Knowing that it takes a specialist to take care specialist medical transcription needs, TransDyne has trained a team of medical transcriptionists in the language of General Surgery.  This has enabled the medical transcriptionists to become domain specialists.

How does specialty training in General Surgery medical transcription affect accuracy levels?

Specialty training in General Surgery medical transcription helps the medical transcriptionists produce quality work from the very beginning.  The medical transcriptionists are familiar with the terminology, therapies, procedures and drugs related to General Surgery. Due to the specialty training in General Surgery medical transcription the medical transcriptionists are able to achieve accuracy of above 99% maintaining the integrity of information captured.

How does specialty training in General Surgery medical transcription affect turnaround time?

Specialty training in General Surgery medical transcription enables the medical transcriptionists to produce high quality transcripts within the turnaround time guaranteed. Due to the familiarity with the language of General Surgery, the medical transcriptionist need not spend much time researching difficult terms in the Internet. Due to the higher levels of accuracy the number of quality checks required are less thus reducing turnaround time.

How does specialty training in General Surgery medical transcription affect pricing?

Specialty training in General Surgery medical transcription increases the productivity of the medical transcriptionists and decreases the time required for frequent quality checks thus bringing down the cost per line of transcription. The healthcare facility benefits from the economies of scale.

General Surgery medical transcription from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours and reasonable prices, it has other benefits like:

• Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.

• Flexible modes of dictation: Realizing that time is a precious commodity for healthcare professionals, TransDyne has made it possible for them to retain familiar modes of dictation enabling to manage their time for maximum productivity. 

• Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation; automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs. 

To avail superb General Surgery medical transcription services from TransDyne, click here. 

Medical transcription outsourcing: Support services that help enhance performance

In the current scenario the healthcare industry is facing numerous challenges, which has tested the ability of this sector to provide quality services while still remaining profitable. There has been a burgeoning need for healthcare services given the aging population and increasingly stressful lifestyles. The healthcare sector also faces challenges like eroding profit margins and escalating regulatory norms. In such an increasingly challenging environment it has become imperative for healthcare facilities to concentrate maximum time, capital and resources on their core business while outsourcing their non-core activities.

Medical transcription, the process of creating patient medical records from the dictation provided by healthcare professionals of the patient encounter is one such activity. Though medical transcription is an important contributor to healthcare facility's operations in several aspects like clinical decision-making, risk management and the receivables management, it is not a part of the core business of the healthcare facility. Outsourcing medical transcription has been proven to be an efficient solution to the documentation needs of the healthcare facility. In fact outsourced medical transcription services help healthcare facilities perform better in an increasingly challenging environment. 

Due to the sensitive nature of healthcare services, outsourcing medical transcription has had some bad press and there have been some apprehensions regarding the wisdom of outsourcing. Given below are some of the myths against outsourcing medical transcription:

• The healthcare process is too complex for any of the support services to be outsourced: It is true that the healthcare process is complicated and any service associated with healthcare needs to be able to understand the unique requirements of the healthcare sector to be able to provide quality services. The concerns of the healthcare facilities in this regard can be mitigated by sourcing a medical transcription service provider who has the relevant experience. 

• The cost savings from outsourcing medical transcription are not substantial and the decision to outsource cannot be justified: Outsourcing medical transcription to the right medical transcription service provider can result in substantial savings on both direct and indirect costs. To ensure that there are actual savings on cost, it is important to check on the billing method used by the medical transcription service provider.

• The process of outsourcing is too tedious: The process of outsourcing medical transcription can be made easy by clearly enumerating the desired outcomes from the outsourcing decision. Having these desired outcomes in mind helps in the process of evaluation

• The healthcare facility loses control over all aspects of the outsourced activity: The fear of losing control over the outsourced process can be mitigated by sourcing a medical transcription service provider with proven credentials and by establishing clear channels of communication to enable two-way interaction. 

While outsourcing medical transcription it is important for healthcare facilities to source outsourcing partners who not only provide support for their current needs but also have the capability to provide services for future requirements.

TransDyne, a leader in the outsourced medical transcription industry provides medical transcription services that help save on money, time and efforts. TransDyne has used its extensive experience in information technology and their considerable experience in having served the needs of some of the leaders in the healthcare industry to provide immaculate medical transcription solutions. Some of the salient features of outsourced medical transcription solutions from TransDyne are:

• Experience in serving the needs of various healthcare facilities backed by references
• Offers free trial for a limited period
• Has trained medical transcriptionists in specialties enabling them to be domain specialists in that specialty.
• Provides medical transcription services with an accuracy of above 99% combining the expertise of the medical transcriptionists and a rigorous quality assurance process
• Offers services with a reasonable and fair price using a measurable, verifiable, definable, consistent, fair and honest billing method.
• Meets the turnaround time expectations of healthcare professionals
• Allow healthcare professionals to retain their preferred mode of dictation
• Offers flexible options for document delivery
• Provides HL7 interface for EMR/EHR adoption
• Uses technology that is easy to use
• Has customer service channels for easy communication and resolution of issues. 

To avail complete medical transcription services from TransDyne, click here

Medical transcription outsourcing: Offering intrinsic support to healthcare

The healthcare sector is always under constant pressure to deliver quality results. This becomes an arduous task given the constraints faced by the healthcare sector due to steady rise in costs and increasingly restrictive statutory norms. In this situation it becomes essential for healthcare facilities to concentrate on tighter expense management and improving process efficiencies. One of the effective methods of achieving this is outsourcing all activities that are not part of the core competencies of the healthcare facility. Medical transcription is one such process. Though medical transcription provides valuable support in various aspects of successfully running a healthcare facility, it is not part of the core business.

Outsourcing medical transcription has proven to be beneficial to healthcare facilities in several aspects. This is because outsourced medical transcription service providers provide services that have an understanding of the working of healthcare facilities. Outsourced medical transcription service providers provide services that offer intrinsic support to healthcare facilities and healthcare professionals at several levels.

How do outsourced medical transcription service providers provide intrinsic support to healthcare professionals/ healthcare facilities?

Medical transcription is a service that has been associated with the healthcare sector over a long period of time. Medical transcription as a service has evolved with the changing needs of the healthcare sector, by refining its processes and using the right technology. This has helped medical transcription services to become an intrinsic element of providing quality healthcare profitably.

Medical transcription services not only have an inherent understanding of the working life of healthcare professionals, but also are also aware of the impact of quality patient medical records on the revenue cycle management and the risk management aspects. Some of the key areas that are the focus of healthcare facilities in which outsourced medical transcription services play a role are:

• Greater productivity: Due to the extensive experience working with and constant exposure to the healthcare sector, outsourced medical transcription service providers are aware of the needs of the healthcare professionals and healthcare facilities. This has enabled them to provide services that help increase productivity. These include: 

1.     Allowing healthcare professionals to use familiar method of documenting the patient encounter – dictation to transcription

2.     Allowing healthcare professionals to use familiar modes of dictation

3.     Providing turnaround time options based on the needs of healthcare professionals

4.     Using software and tools to ensure an efficient medical transcription system, starting from collection of audio to preferred document delivery modes saving time and enhancing productivity of healthcare professionals and other support staff.

• Less waste: Outsourcing medical transcription essentially ensures that the key resources of the healthcare facility including resources like real estate, overheads, time & expertise of healthcare facility staff are focused on the core activity of providing quality care rather than medical transcription. Moreover outsourcing medical transcription has the additional benefit of savings on cost and accelerating the reimbursement process.

• Improved quality: Outsourcing medical transcription ensures that the quality of transcription is maintained along with factors like turnaround time, cost and security. This in turn has a positive impact on the quality of services provided by the healthcare facility, therefore on the reputation and profitability. 

Apart from the above benefits outsourced medical transcription service providers provide services that take into consideration the changing requirements of the healthcare documentation scenario. Outsourced medical transcription service providers provide editing and proof reading services for speech recognition software transcription and also enable HL7 interface. Both these services help in the process of adopting EMR/ EHR as mandated by the law.

TransDyne, a leader in the outsourced medical transcription industry has been providing medical transcription services for over a decade. TransDyne has used their extensive background in information technology to create systems that provide maximum benefits and save on efforts.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!                   

To avail outsourced medical transcription services from TransDyne, click here.