Medical transcription outsourcing: Leading to smoother operations

When a healthcare facility out sources their medical transcription needs to a professional and technologically savvy medical transcription company like TransDyne, most of the hassles faced by them due to outsourcing are eliminated. Given below are some of the problems that TransDyne helps overcome with regard to documenting the care process:

·       Delayed turnaround time: When transcription needs are outsourced to TransDyne a healthcare facility can forget about monitoring the turnaround time of finished transcripts. TransDyne guarantees a turnaround time of 24 hours from the time of uploading the audio files. TransDyne meets the guaranteed turnaround time by:

Ø  Executing all medical transcription work in-house.

Ø  Use of technology for smart uploads and downloads

Ø  Using expertly trained medical transcriptionists.

·       Medical transcription staffing problems:  Outsourcing medical transcription needs to TransDyne, would mean that the healthcare facility can forget about finding the right staff to carry out medical transcription work. TransDyne provides a one-stop-shop for all medical transcription needs.

·       Additional investment in transcription equipment: Outsourcing medical transcription needs gives a healthcare facility the advantage of not having to make any additional investments on equipment or real estate as far as medical transcription is concerned.

·       Lost/misplaced/untraceable records: Tracing missing audio files or finished transcripts would be a thing of the past when medical transcription needs are outsourced to TransDyne. TransDyne provides a system that takes care of all such needs with the right technology like:

Ø  Web delivery: This helps in tracking dictations, receiving old documents, and accessing old records from the archives.

Ø  Smart delivery: This has features like automated downloads saving and printing.

Ø  Smart Upload: Facilitates the transfer of files from the healthcare facility ‘s system to TransDyne for transcription. This is done at preset intervals.

This helps both the healthcare facility and TransDyne to keep track of dictations and finished files.

·       Litigation issues due to security breaches: TransDyne understands the need to maintain the confidentiality of patient records. TransDyne ensures total security of patient records during medical transcription process by using a three pronged strategy of:

Ø  Secure people and processes

Ø  Secure technology

Ø  Secure infrastructure and facilities.

This minimizes any instances of litigation due to breach of security.

·       Poor quality medical reports: TransDyne offers medical transcription with an accuracy level of above 99%. TransDyne ensures quality by adopting a four level quality check of Medical Transcriptionist, language proofreader, unit in charge and finally by our Quality Assurance (QA) team which tries to minimize errors before returning the finished reports.

·       Extra expenses for arranging holiday/weekend transcription: TransDyne has a large team of well-qualified and trained medical transcriptionists that will be able to take care of any holiday/ weekend transcription requirements at no extra costs.

·       Lengthy training program to understand how the process works: TransDyne believes in using technology that is advance but easy to use. Minimal training would be required to use their systems.

·       Complicated billing system for transcription services requiring verification: TransDyne has a fair billing system, which is transparent and easy to understand. TransDyne uses a 65-character line billing method. This method is based on the MTIA billing principles.

·       Having to deal with generic transcription solutions: TransDyne believes that each and every client has unique needs. Transcription solutions are tailored to the unique requirements of each client after detailed discussions.

·       No response to queries: TransDyne believes in being available to their customers 24/7 so that all queries are attended to as soon as possible.

Outsourcing medical transcription needs to TransDyne offers a comprehensive and easy solution for the medical transcription needs of a healthcare facility.

TransDyne offers quality medical transcription at reasonable prices, done by expert Medical Transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail complete and reliable medical transcription services from TransDyne, click here

Medical transcription: Smart Delivery system for EMR adoption

ARRA (American Recovery and Reinvestment Act) or Economic Stimulus bill was introduced in February 2009, aimed at spurring economic growth across multiple industries through Government spending. Out of this $ 19 billion was aimed at the healthcare Industry by way of incentives for meaningful adoption and implementation of EHR (Electronic Health Record) also known as EMR (Electronic Medical Record).

What is EMR/EHR?

Given below are the definitions of EMR and EHR

EMR: Is the electronic record of health related information on an individual that is created, gathered, managed and consulted by licensed clinicians and staff from a single organization involved in the individual’s health and care.

EHR: is the aggregate electronic health related information on an individual that is created and gathered cumulatively across more than one health care organization and is managed and consulted by licensed clinicians and staff involved in the individual’s health and care

Implementation of EMR/EHR has several benefits apart from that of the financial stimulus offered. These benefits include customizable templates according to doctor requirements, consistent & accurate data, easy retrieval and data input by pointing and clicking.

Having said that one needs to look at the down side of Direct Data Entry by doctors into the EMR/EHR system:

·       Lack the convenience of free form of dictation that allowed the doctors flexibility of time while allowing them to avail the benefits of comprehensively capturing data.

·       More time spent on data entry rather than on patient care that could lead to loss of productivity of doctors causing them to treat lesser number of patients.

·       Lack of eye contact while entering data with patients could lead to dilution of the “Bedside Manner” which forms an integral part of the personal care that patients expect.

·       Only tech-savvy doctors can adapt to this method.

·       Patient information would be in identical formats without the inclusion of personalized data that is an important part of healthcare.

·       Affect the bottom line of the healthcare facility in a negative way due to loss of productivity.

Having seen the benefits and the downside of EMR/EHR adoption one can see that the adoption of EMR/EHR through direct data entry by doctors can have a learning curve and lead to a loss of productivity. This may seriously hinder the transition and delay the adoption process. To solve this one needs to look at the possibility of adopting EMR/EHR while still retaining the traditional medical transcription method for creating records.

This could help overcome issues like loss of productivity leading to erosion of bottom line, personal care for patients etc. One needs to look for a medical transcription company that has the capabilities to import patient information to the EMR system while at the same time able to maintain accuracy, turnaround time and offer reasonable rates.

TransDyne is a leading medical transcription company has a smart delivery system, which has features like User defined folder paths to enable easy imports to EMR systems. The Smart Delivery system is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.

Not only that TransDyne offers quality medical transcription at reasonable prices, done by expert Medical Transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail smart medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing specialized services

Medical transcription is the process of converting audio files of the patient-healthcare professional encounter into a typed report. Medical transcription plays a supporting role in the healthcare process by making information available in an accurate and timely manner. Records need to be created of the patient –healthcare professional encounter for the following purposes:

• For patient treatment
• As part of the permanent patient records
• Statutory requirement
• As the first step of the accounts receivable process for insurance claims
• For further references/treatments/procedures/therapy.
• As evidence in case of litigation.

The quality and timeliness of these records is dependent to a large extent on the quality of medical transcriptionists working on it. Therefore it becomes important to evaluate the caliber of medical transcriptionists while evaluating a medical transcription service provider. The caliber of the medical transcriptionists would largely depend on the training method used.

How does the training method used affect Accuracy? Training medical transcriptionists in one or two areas of the medicine enables them to become domain experts; this in turn ensures that the accuracy level of the finished transcript is the highest possible.

How does the training method used affect Turnaround time? Training medical transcriptionists in one or two areas ensures that they are able to produce quality transcription in a very short time. This in turn ensures that the turnaround times guaranteed are met with.

How does the training method used affect the Cost per line? The number of errors in a finished report are dramatically reduced due to the specialist based training this reduces the cost per line of transcription by bringing down the cost of quality checks required.

It takes a specialist to take care of specialty needs. TransDyne believes in tailoring their medical transcription Services to the needs of their clients. TransDyne understands that the field of medicine is vast and highly specialized. It needs the service of people who are well versed in medicine to offer the best quality transcription. Rather than offering generic medical transcription Services, TransDyne firmly believes in training their medical transcriptionists in one or two areas of medicine.

This training method of training the medical transcriptionist in one or two areas makes it easier for TransDyne to offer faster and accurate medical transcription Services from day one. There is no time wasted on the learning curve of the medical transcriptionists, as they do not need time to learn the area of specialization that the healthcare facility providers would dictate about. They have already been trained extensively in that area and they are well versed with the appropriate anatomical and medicinal terminology.

TransDyne updates their medical transcriptionists regularly on the latest developments in their area of specialization as part of mid-career training programs. TransDyne understands the special needs of healthcare facilities and have tailored their training programs accordingly.

TransDyne offers accurate medical transcription of above 99%, at reasonable costs, with a turnaround time guarantee of 24 hours, through secure HIPAA and HITECH compliant channels, using advanced technology that is easy to use.

To avail medical transcription services from TransDyne, click here

Medical transcription services: Urology

Medical transcription is the process by which audio records of a patient-healthcare professional encounter are converted into text format.  Medical transcription is a service closely associated with medicine. And medicine is a vast field having numerous branches and specialties. The needs of each specialty are entirely different. It is required that the medical transcriptionists providing this service are oriented with the terminology associated with the branch of medicine they are working on.

TransDyne understands that the needs of each specialty of medicine are unique. Therefore the medical transcription requirements of each specialty are different. Knowing this and the importance of creating accurate and timely records, TransDyne has created a unique training program for its medical transcriptionists. Under this program medical transcriptionists are trained to become expert transcriptionists in one or two specialties of medicine.

This means that they are taught the terminologies, drugs and procedures associated with the specialty. The specialty medical transcriptionist teams are also kept constantly updated on the latest developments in the field, as medicine is a dynamic field with new developments and discoveries.  Work is allotted to medical transcriptionists based on the specialty on which they are trained.

Urology is a surgical specialty that focuses on the urinary tracts of males and females and on the reproductive system of males. Medical professionals specializing in the field of urology are called urologists and are trained to treat and mange patients with urological disorders. Urology is closely related to and in some cases overlaps with the medical fields of oncology, nephrology, gynecology, andrology, pediatric surgery, gastroenterology and endocrinology.  

TransDyne has a team of specialist medical transcriptionists who are well trained for providing professional medical transcription services for healthcare professionals practicing urology.

How does specialist training in urology transcription affect accuracy levels?

Medical transcriptionists, proofreaders and editors are familiar with all the requisite terminology, procedures and the drugs used in urology due to the training program aimed at familiarizing the medical transcriptionists with this specialty. This ensures that the error rates in transcripts are drastically reduced and the accuracy levels are high. The team is able to produce high quality reports from the very beginning.

How does specialist training in urology transcription affect turnaround time?

Due to the training methods used the medical transcriptionists are very familiar with the specific terminology used and are able to produce transcripts with requisite accuracy in optimum time.

How does specialist training in urology transcription affect cost per line of transcription?

Due to the reduced error rate and reduced turnaround time the need for multi level quality checks is reduced and the productivity of the medical transcriptionist is enhanced this helps keep the cost of production under control and the benefits of this are passed on the healthcare facility.

TransDyne provides Urology medical transcription that is cost efficient, speedy and accurate. Moreover urologists can benefit from the other features of medical transcription services by TransDyne like:

Data Security: TransDyne ensures data security of medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts. TransDyne also ensures data security by ensuring that the data doesn’t leave their premises physically. To ensure secure medical transcription all the transcription is done in the company’s own premises and the premises are secured through appropriate security measures. TransDyne meets and exceeds all HIPAA/HITECH regulations that apply to electronic exchange of information.

Technology: Considering that time is one of the most precious commodities for healthcare professionals, TransDyne believes in using technology that provides multiple features with ease of use. Some of the features of the software and tools used by TransDyne are as follows:

• Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.

• Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.

• Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.

• HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.

To avail urology medical transcription services from TransDyne, click here.

Medical transcription: Document Delivery system

Medical transcription has evolved a lot since the days of typewriters and micro cassettes. The days of dependence of healthcare facilities on the courier services are long gone. This is the new era of information at the touch of a button or at the click of a mouse.

When a healthcare facility is looking at options for outsourcing, it is important to keep Document Delivery Systems in mind while making the final decision of outsourcing medical transcription.  Accuracy of the transcript vis-à-vis the audio dictated, turnaround time of the transcripts, pricing of the service, all these are very important for decision making, but Document Delivery system should be given equal importance for ease of usage.

No Health professional would like to spend an enormous amount of time on tracing reports and following up the delivery of finished transcripts. Then there is the matter of Data Security while transmitting confidential electronic data. Taking all these into consideration it is important for a healthcare facility to choose a medical transcription service provider that can provide an automatic and secure Document Delivery System.

It is important to choose a system which enables support staff to track dictations sent on any particular day, the number of documents in a single dictation etc to ensure that all documents were transcribed and stored.

TransDyne offers the best technology for all functions related to uploading of dictation files and downloading of finished transcripts. TransDyne has made sure that the technology used is very simple to operate. Some or the facilities offered by TransDyne are as follows:

Web Delivery

TransDyne offers you Web delivery system with multiple features that are easy to use making it an important component of medical transcription tools TransDyne's Web Delivery System addresses all the problems associated with tracking dictations, receiving documents, and in accessing old records from archives. The Web Delivery system is a browser-based system, and enables users to work with little or no software on their computer.

Some of the advantages of the Web Delivery system are:

·       Reduce work in filing and tracking dictations

·       Zero investment in hardware and software

·       Configuration is flexible according to the number of users

·       Up gradation is continuous without changes in the client’s computer.

Smart delivery

Smart delivery is a document retrieval system that enables automated download, saving and printing. It has features like:

• Inbox: Where all newly delivered documents are displayed.
• Automated downloads: automatically download newly delivered documents into the folder specified.
• Automated printing: This enables auto printing for specified users and specified printers.
• User profiles: Multiple users can be configured into the system and can be assigned access privileges.
• Powerful archival and search options: The system enables user to search based on different criteria.

Some of the advantages of the Smart Delivery system are:

·       Ease of tracking all new documents

·       Automated downloads and printing

·       User defined folder paths to enable easy imports to EMR systems

·       User defined user profiles to use in a multi-user environment

Smart upload

TransDyne offers dictators the choice of using any dictation mode. Users can choose to dictate into the phone system, use their existing dictation system or use a digital recorder and transfer the dictations to the servers.

The Smart Upload utility helps users transfer files from their computers or dictation systems to TransDyne’s servers. Smart Upload facilitates transfer of dictated files by checking at predefined intervals.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription for Specialties: Plastic surgery

Plastic surgery is a medical specialty concerned with the correction or restoration of form and function. While famous for aesthetic surgery, plastic surgery also included many types of reconstructive surgery, hand surgery, microsurgery and the treatment of burns. Healthcare professionals specializing in plastic surgery are known as plastic surgeons.

Plastic surgery medical transcription involves the transcription of audio records dictated by plastic surgeons’ and other related healthcare professionals’ encounter with patients. To be able to provide medical transcription services of optimum accuracy and turnaround time, the medical transcriptionists working on the audio files need to be familiar with the procedures, terminology and drugs used in Plastic surgery.

Acknowledging that medicine is a vast field having numerous specialties, and the transcription of each specialty requires a familiarity with the language associated with this specialty, TransDyne has decided to create specialty medical transcriptionists. This means that medical transcriptionists are trained in the transcription of one or two specialties enabling them to serve the transcription needs of the specialists better.

How does specialty training in Plastic surgery medical transcription affect accuracy levels?

Specialty training in Plastic surgery medical transcription helps the medical transcriptionists produce quality work from the very beginning.  The medical transcriptionists are familiar with the terminology, tests, procedures and drugs related to Plastic surgery. Due to the specialty training in Plastic surgery medical transcription the medical transcriptionists are able to achieve accuracy of above 99% maintaining the integrity of information captured.

How does specialty training in Plastic surgery medical transcription affect turnaround time?

Specialty training in Plastic surgery medical transcription enables the medical transcriptionists to produce high quality transcripts within the turnaround time guaranteed. Due to the familiarity with the language of Plastic surgery, the medical transcriptionist need not spend much time researching difficult terms in the Internet. Due to the higher levels of accuracy the number of quality checks required are less thus reducing turnaround time.

How does specialty training in Plastic surgery medical transcription affect pricing?

Specialty training in Plastic surgery medical transcription increases the productivity of the medical transcriptionists and decreases the time required for frequent quality checks thus bringing down the cost per line of transcription. The healthcare facility benefits from the economies of scale.

Plastic surgery medical transcription from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours and reasonable prices, it has other benefits like:

• Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.

• Flexible modes of dictation: Realizing that time is a precious commodity for healthcare professionals, TransDyne has made it possible for them to retain familiar modes of dictation enabling to manage their time for maximum productivity. 

• Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation; automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs.

To avail superb Plastic surgery medical transcription services from TransDyne, click here.

What are the qualities of a good medical transcriptionist?

When making the decision to outsource medical transcription needs, obviously recruitment and training requirements (with regard to medical transcriptionists) are also being outsourced to the medical transcription company

The quality of the transcripts depends entirely on the quality of transcriptionists. And this will be determined by the selection process and the training provided by the Medical Transcription Company that the healthcare facility chooses. 

What are the qualities that a good medical transcriptionist should have?

• Ability to multitask: Transcription is a skill that requires that a person be able to listen and type at the same time. They also have to be able to use the start/pause/stop function of the audio device. Being able to multitask is an important skill for a medical transcriptionist.

• Comfortable with the Internet: Audio files of the healthcare professional’s encounter with the patient are uploaded into server, these need to be downloaded by the medical transcriptionist and then the finished records need to uploaded to be transmitted to the healthcare facilities. The medical transcriptionist needs to search for difficult terms, words etc in the Internet.  All these activities entail that the medical transcriptionist should be Internet savvy.

• Research abilities: A medical transcriptionist needs to be adept at research whether it is on the Internet or in research books. This is important to ensure that gaps in the report are minimized.

• Speedy typing skills: Not only does a medical transcriptionist have to be accurate, he also has to have the ability to type reasonably fast to ensure that turnaround time guaranteed is met with.

• Good computer skills: Nowadays all medical transcription reports are created on the computer. Different formats are required to be used and headers & footers are required to be added for certain type of reports. Good computer skills are essential for a medical transcriptionist.

• Knowledge of medical terminology: Medical terminology is complex and not generally known to the layman. A good grasp of medical terminology is one of the main qualifications for a medical transcriptionist.

• Above average knowledge of English Grammar, punctuation and usage:  A medical transcriptionist needs to have good language skills along with all the other skills to be able to produce quality transcripts. Wrong usage of words, punctuation errors or any other grammatical errors could totally change the meaning of the report.

• Ability to concentrate filtering outside disturbances etc.:  A medical transcriptionist needs to be able to concentrate on the audio recording and filter out any extra noises in the tape, as well as external noises, in order to be able to produce accurate documents.

• Commitment to confidentiality:  A medical transcriptionist needs to understand that the work entrusted to him needs to be kept confidential as it pertains to private and important data. A serious commitment to maintaining confidentiality is an essential quality for a medical transcriptionist.

• Disciplined: It takes discipline and commitment on the part of the medical transcriptionist to produce accurate records in a timely manner, while maintaining confidentiality.

• An eye for details: To capture all the information and to make sure that it is done accurately, a medical transcriptionist needs to have an eye for details.

• Perfectionist attitude: An attitude of following through on all the difficult words/ terms and making sure that the accuracy of the finished transcript is as close to 100% requires that a medical transcriptionist needs to have a perfectionist attitude.

• Working well under constraints: A medical transcriptionist has to understand the importance of producing quality transcripts in a timely manner while tuning out external disturbances. An ability to work well under constraints is an important quality for a medical transcriptionist.

• Having a sense of Responsibility, Work Ethics, Integrity and Professional Attitude

TransDyne believes in recruiting people with the right attitude towards perfection, commitment, and attention to detail, responsibility, commitment to confidentiality etc and developing their inherent aptitude to produce medical transcriptionists of immaculate quality who can provide accurate and timely transcription.

TransDyne believes in developing their aptitude even further by training them in one or two areas of medicine making them domain experts. This helps serve clients even better.

For more details about how to use TransDyne’s superior outsourced medical transcription service, click here.

Medical transcription outsourcing; A catalyst for quality healthcare

The core objective of any healthcare facility is to provide quality healthcare. There may be other goals like strengthening the bottom-line, gaining a reputation for providing quality care, minimizing litigation issues and research etc. All these are important milestones to the final goal of providing quality healthcare.

As a healthcare facility grows it becomes important for administrators and chief doctors to start focusing on activities other than healthcare. These are activities that act like catalysts in the process of healthcare. They speed or impede the process of healthcare without actually participating in the process.

One such activity is that of medical transcription, which plays an important role in the process of healthcare. The convenience of accessing patient records at the click of a button/mouse can be invaluable to a healthcare professional as information plays a key role in further treatment plan, verifying test results, and referrals or simply as evidence in case of litigations.

An easy and convenient option available to healthcare facilities for medical transcription is that of outsourcing their needs to a professionally managed medical transcription service provider who will provide tailor made solutions to take care of their medical transcription needs.

What defines a professionally managed medical transcription service provider?

• Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

• Data security: The service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

• Pricing: Reduced costs are one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

Outsourcing medical transcription help a healthcare facility focus more on the core business by freeing up resources that would have been used for in-house medical transcription:

• Capital investment: By outsourcing medical transcription a healthcare facility can free up capital investment that would have otherwise been dedicated to medical transcription.

• Management resources: A sizable portion of management time would be spent on coordinating medical transcription activities. Outsourcing medical transcription would free up these management resources to concentrate on the core business.

• Real estate: The space allocated to medical transcription would be freed up by outsourcing medical transcription.

• Information technology: IT resources which would be required for coordinating medical transcription in-house would be freed up by outsourcing medical transcription.

• Human resources department: Recruiting and training of medical transcriptionists takes a large chunk of the Human resource department’s time, this would be freed up by outsourcing medical transcription.

Partnering with a professionally managed medical transcription service provider like TransDyne would have benefits like a 99% accuracy, with a turnaround time of 24 hours, data transmission through secure channels and pricing which is both reasonable and transparent. TransDyne offers benefits like flexibility with regards to varying volumes of transcription, holiday & weekend transcription, archival facilities with secure and easy access, free trial and promotional offers etc.

This creates a synergy of core competency of the healthcare facility with the expert medical transcription services of TransDyne to create superb healthcare services.

To avail complete medical transcription services from TransDyne, click here