Saturday, February 4, 2012

Medical transcription: Pick a company that thinks like their customers

What gives TransDyne the edge over others in the field of medical transcription?

TransDyne is the new standard in medical transcription that provides excellent services by using their extensive background in software to develop systems which provide advanced technology with ease of use

Beyond that what sets TransDyne apart is the mindset of the company towards its’ customers. TransDyne has actually put itself into the shoes of their customers i.e. healthcare facilities to anticipate any questions, doubts or issues they may have with the outsourcing decision and addressed them all.

Typically the decision to outsource lies in the hands of the individual/team who looks after the administration of the healthcare facility. They would be responsible for the business end of the healthcare facility including medical transcription and record keeping among their many other responsibilities.

What questions/ doubts / issues would healthcare facility administrator/s have regarding medical transcription?

·       How important is medical transcription to the running of the healthcare facility?
Medical transcription is vital for the smooth running of a healthcare facility. The finished transcripts are used for:

    1. Patient treatment
    2. Permanent Patient records
    3. Referrals to other doctors
    4. Evidence in case of malpractice suits
    5. Coding, billing and insurance claims
    6. Satisfaction of regulatory norms.

TransDyne offers Quality Transcription with accuracy of 99% or above by applying four level quality checks

·       How much is the cost per line of medical transcription currently?
Depending on whether an in-house employee or an independent contractor is doing the medical transcription work, it could cost anywhere between 18-35 cents.

TransDyne offers prices as low as 10 cents for a 65-character line that is subject to verification from both ends through a transparent billing method.

·       Is medical transcription a part of the healthcare facility’s core business?
Medical transcription is not part of the core business but does play an important role in providing quality healthcare and improving the bottom line of the healthcare facility.

TransDyne is a professional company whose core business is medical transcription

·       What are the opportunity costs of medical transcription activity in-house?
Apart from the direct costs involved in medical transcription in-house there are numerous opportunity costs lost like management resources, space allocated for medical transcription, information technology investment etc.
    
By outsourcing the medical transcription needs of a healthcare facility to TransDyne one can not only save on cost per line of transcription but also save on opportunity costs like management, human resource development, space management etc.

·      Are volume fluctuations in medical transcription due to holidays/staff shortage/weekends being met?
Normally it is difficult to anticipate the fluctuations in the volumes of transcription and staffing fluctuations and thereby it is very difficult to plan medical transcription volumes accordingly.

TransDyne can provide medical transcription according to the volume fluctuations and any holiday/weekend needs due to the availability of a
large pool of trained medical transcriptionists.  

·       What are the concerns with regard to outsourcing medical transcription?
The concerns for outsourcing are mainly the accuracy, turnaround time hidden costs and data security.

TransDyne offers medical transcription with an accuracy of above 99%, turnaround time of 24 hours, with a 4-12 hours turnaround time for stat reports, with a fair and simple billing method and data transmission through secure channels to ensure HIPAA compliancy.

·       Is further investment in technology required to make the transition to outsourcing?
No! There are no investments to be made in technology or software for outsourcing medical transcription to TransDyne

·       Is the transition difficult for doctors in terms of dictation methods and equipments?
The transition to outsourced medical transcription can be made simple by using the existing modes of dictation.

TransDyne believe that the doctors’ time is precious that is why we offer flexible modes of dictation. Doctors can dictate using their existing dictation devices, use digital reorders or even use mobile phones to record their dictation into our toll free number.

Will the medical transcription company be available at all times in case of doubts and clarifications?
TransDyne believes in being available to the customer 24/7 so that any doubts/clarifications are sorted out at the earliest.

·       What are the advantages of outsourcing medical transcription to TransDyne?
Pricing: TransDyne offer fair and verifiable pricing for the services rendered.

Zero investment: Medical transcription with TransDyne requires no investment.

No opportunity costs lost: TransDyne offers total solutions for the medical transcription process thereby no opportunity costs are lost.

Focus on core business: Once a professional company like TransDyne meets the medical transcription needs, it leaves the administrator of the healthcare facility free to focus on the core business of health care.

Turnaround time: TransDyne guarantees a turnaround time of 24 hours and 4-12 hours for STAT reports, hence the quality of care improves and the receivables cycle is reduced.

Fluctuation in volumes managed: TransDyne is geared to take on the fluctuating volumes of medical transcription needs by having huge pool of trained transcriptionists available at all times.

These are just a few advantages of outsourcing to a professional medical transcription company like TransDyne, to know more click here.

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