Thursday, April 12, 2012

Voice transcription sub contracting: Often posed queries

Contracting out online medical transcription is an important choice and needs prudent consideration of the healthcare provider’s specific demands and the correct “fit” from the voice transcription contractor. Healthcare transcription is a valuable conduit in the chain ending to the dispensing of competent health management. Voice transcription is the practice by which patient documents are created, and these reports are availed by health professionals including the support staff.

While sub contracting online medical transcription it is accepted for healthcare professionals and the support staff to have certain misgivings regarding the sub contracting resolution.

Some frequently raised inquiries /concerns are clarified below:

Do I have to alter my mode of dictation?
This is a real issue among physicians who are qualified specialists for whom time is a precious asset. It is critical for the online medical transcription service provider to adapt to flexible and habitual modes of dictation to assist healthcare professionals to make right utilization of their time.

Do I need to get occupied in the details of transfer of dictation files? 
Physicians are skilled in the sector of medicine and may not necessarily prefer to get engaged in the technicalities of uploading dictation recordings for transcription. It is vital for the medical transcription contractor to have a system in place that enables preset transfer of audio records at regular intervals.

Do I have to get engaged in the nitty-gritties of retrieval of documents?
Once the audio files of the patient-healthcare professional meeting are ended the physician would like that the patient record be made reachable to him/her automatically. The subcontracted healthcare transcription contractor needs to have a method to enable facilitating of documents.

Is there a facility of faxing/printing the transcripts from the healthcare transcription company’s office?
In certain circumstances it would be imperative for the record to be made available to the doctor by fax/printed form. The subcontracted online medical transcription vendor should have facilities in their method to allow this.

What is the delivery time? What is the delivery time for STAT files?
The details in the patient medical records are important for the constancy of care. It is vital that the patient documents are made reachable on time. In some situations the turnaround time would have to be very timely. The voice transcription contractor should have the manpower and information technology in place to allow this.

What is the percentage of quality?
Patient records are not only critical for continued patient care they also form the basis for receivables cycle ending to settlements.  Patient documents also ensure evidence in case of lawsuit. It is essential for the information to be captured precisely. The outsourced medical transcription vendor necessitates having the optimum human resources in place with the necessary training to facilitate this.

Does sub contracting healthcare transcription entail that I have to get technologically competent?
Healthcare professionals are starved for time; they may not aim to employ very complicated software and tools demanding a prolonged training practice. The online medical transcription company demands to operate information technology that not only offers all uses, but also effortless to utilize.

What is the charge per line of transcription?
One of the principle gains required from the sub contracting is reduced charge of transcription. It is important for the online medical transcription service provider to define rates unambiguously making use of a pricing procedure that is classifiable, verifiable, measurable, trustworthy, fair and trustworthy.

Is the charge per line of transcription lower than our ongoing rates?
It is important to determine whether there are any concealed costs while sub contracting online medical transcription.

How about assimilation with EMR?
The EMR system demands a substantial degree of capital outlay. It is important to determine whether the online medical transcription vendor will be capable of amalgamate with ongoing EMR via HL7 interface safeguarding current investments.

What is the system for tracking down dictation recordings, transcribed files etc?
Most healthcare providers would have a huge number of documents in every phase of transcription. It is vital for the online medical transcription service provider to have an archival system to facilitate locating of transcripts at each juncture of transcription.

What if I have any doubts concerning the online medical transcription exercise?
The medical transcription contractor demands to have accessible channels of communication to allow the healthcare provider manpower to make clear any qualms pertaining to the medical transcription practice.

What about HIPAA compliance doubts?
The protection of protected patient details is one of the worries of health professionals and other staff. It is critical for the company to be HIPAA protected at every level.

What are the credentials of the voice transcription contractor in delivering similar services?
This can be ascertained by confirming on the references rendered by the online medical transcription vendor for their existing clients.

TransDyne, a leader in the healthcare transcription line of work offers tailor made options to suit the requirements of healthcare providers. TransDyne offers competent medical transcription at affordable prices, performed by knowledgeable and proficient medical transcriptionists with a very prompt turnaround time carried out through secure HIPAA protected channels, with very high levels of precision and all this with information technology that is superior but easy to utilize!                  

To benefit from complete healthcare transcription services from TransDyne, click here.

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